Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Product was a reorder after a previous panel suffered pet damage. Arrived quickly, and in great condition.
Smooth, from star to finish, I recommend this company for your patio needs
Hey Tony! We are delighted to hear that you are pleased with our product and process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Smooth was the process no issues whats so ever Smooth was the process no issues whats so ever
Great job easy to work with and very quick to respond and help.
Hey Timothy! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy ordering, you need to be accurate with your measurements and special instructions so they can make your cover satisfactorily, the product is well made by master craftsmen. You will be more than satisfied I can assure.
Hey Wayne! We’re so glad to hear you had a great experience with us! Your detailed feedback about the ordering process and the importance of accurate measurements is greatly appreciated. It’s wonderful to know that our craftsmanship met your expectations and that you are satisfied with your cover. If you need assistance with future orders, feel free to reach out—we’d be happy to help!
Nice shopping experience and service.
Thank you for the prompt delivery 😀
Thank you, Charles, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Based on measurement instructions, I under-measured the depth I needed. Otherwise perfect fit.
Hey Charles! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order, no problems. Directions on the website were easy to follow.
Hey Cindy! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Easy to order website and fast shipping good quality fabric
Hey Anita! We are delighted to hear that you are pleased with our product, service and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great high quality grill cover very pleased with product!
Hey Anthony! We are delighted to hear that you are pleased with our product quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Perfect fit, delivered very quickly, no issues, great price, super easy website. I mean it was unreal how great these guys are
100/10
Hey Gabe! Thank you for your review! We’re absolutely thrilled to hear that you had such a positive experience with us. We take great pride in offering a perfect fit, fast delivery, and an easy ordering process, and we’re so happy to know that everything exceeded your expectations. Your feedback means the world to us, and we truly appreciate your rating! If you need anything in the future, we’re here to help.
Fits perfect, very happy with it, not too tight not too loose
Hey Jennifer! We are delighted to hear that you are pleased with our product and liked it's fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy website to order from. Product is well made and material used was excellent. Quick service
Hey Bruno! Thank you for your review! We’re so glad to hear that the product met your expectations and that the fit was perfect. It’s great to know you found the material excellent and the website easy to use. We take pride in delivering high-quality products with quick service, and we’re thrilled to have made a positive impression. If you need anything else, we’re always here to help!
I ordered clear vinyl curtains for our outdoor gazebo and was very pleased with the quality of the curtains. They seem very durable and should last through the winters. The ordering and shipping process was very easy. I would definitely order from this store again.
Hey Shan! Thank you for taking the time to share your experience with us! We’re thrilled to hear that you’re very happy with your clear vinyl curtains and that they meet your expectations for durability. It’s great to know they’ll stand up to the winter weather and keep your gazebo protected. We’re also pleased that the ordering and shipping process was smooth for you. Your satisfaction is our priority, and we look forward to assisting you again in the future!
The company was very specific with the measurements and made sure everything was correct.
Hey Paula! Thank you for your wonderful review! We’re delighted to hear that the covers fit well and that you’re impressed with their quality. Our team takes great care to ensure measurements are accurate, and we’re glad this attention to detail met your expectations. If you need any further assistance or are planning another order, we’re always here to help.
Easy to use website great tracking communication. I appreciate the speed receiving the order
Hey Diana! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
After sending the measurements for my order of an umbrella cover, weeks later I received an email asking for more information. It's only three measurements. I didn't see it immediately. I had to then take photos of my hands taking the measurements. Even taking into account my not seeing the email for more measurements right away, the entire transaction took entirely too long. My umbrella has now been outdoors (I no longer have a garage. Which is why I ordered the cover) in Michigan winter weather. I intended to cover the umbrella prior to covering up my patio furniture. Now, I have to move all the patio furniture to get to the umbrella. I am not a happy customer.
Hi Amanda, we sincerely apologize for any inconvenience this situation may have caused. We understand and share your frustration regarding the order delay.
Upon review of the order history, we found that our team shared a mockup for your review and approval prior to production. Subsequently, we attempted to follow up on the order status twice via your registered mobile number. Unfortunately, we did not receive a response to these inquiries, which unfortunately delayed the commencement of the production process.
We trust that this explanation clarifies the situation. We value your business and are committed to providing the best possible service. Should you have any further questions or require any additional assistance, please do not hesitate to contact us. We are here to help.
This is my second time coming back to order your products. Ease of ordering was great.
Hey Timothy! We are delighted to hear that you are pleased with our product and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I ordered a custom-made clear vinyl cover for my rabbit playpen and it's perfect. I provided the measurements and photos and Covers & All did the rest. So worth it! My bunnies are staying dry and it provides warmth.
Hey Maritza! Thank you for your kind words and for sharing your experience with us! We’re thrilled to hear that the custom-made clear vinyl cover for your rabbit playpen turned out just as you envisioned. It’s wonderful to know that your bunnies are staying dry and warm—exactly what we aim to achieve with our products. Your effort in providing precise measurements and photos helped us ensure the perfect fit, and we’re so glad you found it worth it! If you need any further assistance or have more projects in mind, feel free to reach out. We’re here to help!
After I placed the order, the team was great about coming back to me to confirm the measurements (a couple of which needed to be adjusted from my initial listing), and they got it just right. Material is great - heavy enough that it doesn't blow in the wind, but light enough to easily remove from the couch. We've already had a couple heavy rains and my couch and the cushions are untouched underneath. I'm thrilled I bought through Covers&All!
Hey James! Thank you for your review! We’re delighted to hear about your positive experience with our team and product. Ensuring accuracy in measurements is a priority for us, and we're glad the adjustments worked out perfectly. It’s fantastic to know that the material strikes the right balance of durability and ease of use, keeping your couch and cushions safe even during heavy rains. Your satisfaction means the world to us. If there’s anything more we can assist you with, please don’t hesitate to reach out. We look forward to serving you again!
Quick and easy. All covers fit perfectly and look great. I would use them again.
Hey Bruce! We are delighted to hear that you are pleased with our product fit and workmanship. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hey Alan! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!