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Covers & All USA

4.4

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,070
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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North Carolina
1 review
0 helpful votes
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Great heavyweight crystal clear panels
December 29, 2024

Product was a reorder after a previous panel suffered pet damage. Arrived quickly, and in great condition.

Date of experience: December 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Alan! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Good
December 29, 2024
Updated review

Smooth, from star to finish, I recommend this company for your patio needs

Date of experience: December 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tony! We are delighted to hear that you are pleased with our product and process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Smooth
September 10, 2024
Previous review

Smooth was the process no issues whats so ever Smooth was the process no issues whats so ever

Date of experience: August 31, 2024
Pennsylvania
1 review
0 helpful votes
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Thanks
December 29, 2024

Great job easy to work with and very quick to respond and help.

Date of experience: December 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Timothy! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Great experience
December 29, 2024

Easy ordering, you need to be accurate with your measurements and special instructions so they can make your cover satisfactorily, the product is well made by master craftsmen. You will be more than satisfied I can assure.

Date of experience: December 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Wayne! We’re so glad to hear you had a great experience with us! Your detailed feedback about the ordering process and the importance of accurate measurements is greatly appreciated. It’s wonderful to know that our craftsmanship met your expectations and that you are satisfied with your cover. If you need assistance with future orders, feel free to reach out—we’d be happy to help!

California
1 review
0 helpful votes
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Great fabric upgrade
December 29, 2024

Nice shopping experience and service.
Thank you for the prompt delivery 😀

Date of experience: December 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Charles, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Connecticut
1 review
0 helpful votes
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Based on measurement instructions, I under-measured the depth I needed. Otherwise perfect fit.

Date of experience: December 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Charles! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Exactly what we were looking for
December 29, 2024

Easy to order, no problems. Directions on the website were easy to follow.

Date of experience: December 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Cindy! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Massachusetts
1 review
0 helpful votes
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All goo would order again
December 29, 2024

Easy to order website and fast shipping good quality fabric

Date of experience: December 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Anita! We are delighted to hear that you are pleased with our product, service and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Great
December 29, 2024

Great high quality grill cover very pleased with product!

Date of experience: December 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Anthony! We are delighted to hear that you are pleased with our product quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Perfect fit, delivered very quickly, no issues, great price, super easy website. I mean it was unreal how great these guys are

100/10

Date of experience: December 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gabe! Thank you for your review! We’re absolutely thrilled to hear that you had such a positive experience with us. We take great pride in offering a perfect fit, fast delivery, and an easy ordering process, and we’re so happy to know that everything exceeded your expectations. Your feedback means the world to us, and we truly appreciate your rating! If you need anything in the future, we’re here to help.

Colorado
1 review
0 helpful votes
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Great Custom Snow Blower Cover!
December 29, 2024

Fits perfect, very happy with it, not too tight not too loose

Date of experience: December 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jennifer! We are delighted to hear that you are pleased with our product and liked it's fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Easy website to order from. Product is well made and material used was excellent. Quick service

Date of experience: December 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bruno! Thank you for your review! We’re so glad to hear that the product met your expectations and that the fit was perfect. It’s great to know you found the material excellent and the website easy to use. We take pride in delivering high-quality products with quick service, and we’re thrilled to have made a positive impression. If you need anything else, we’re always here to help!

Pennsylvania
1 review
0 helpful votes
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Very happy with purchase
December 28, 2024

I ordered clear vinyl curtains for our outdoor gazebo and was very pleased with the quality of the curtains. They seem very durable and should last through the winters. The ordering and shipping process was very easy. I would definitely order from this store again.

Date of experience: December 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Shan! Thank you for taking the time to share your experience with us! We’re thrilled to hear that you’re very happy with your clear vinyl curtains and that they meet your expectations for durability. It’s great to know they’ll stand up to the winter weather and keep your gazebo protected. We’re also pleased that the ordering and shipping process was smooth for you. Your satisfaction is our priority, and we look forward to assisting you again in the future!

New York
1 review
0 helpful votes
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The covers were well made and fit well.
December 28, 2024

The company was very specific with the measurements and made sure everything was correct.

Date of experience: December 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Paula! Thank you for your wonderful review! We’re delighted to hear that the covers fit well and that you’re impressed with their quality. Our team takes great care to ensure measurements are accurate, and we’re glad this attention to detail met your expectations. If you need any further assistance or are planning another order, we’re always here to help.

Washington
1 review
0 helpful votes
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I appreciate the fast processing
December 28, 2024

Easy to use website great tracking communication. I appreciate the speed receiving the order

Date of experience: January 6, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Diana! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Michigan
1 review
0 helpful votes
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After sending the measurements for my order of an umbrella cover, weeks later I received an email asking for more information. It's only three measurements. I didn't see it immediately. I had to then take photos of my hands taking the measurements. Even taking into account my not seeing the email for more measurements right away, the entire transaction took entirely too long. My umbrella has now been outdoors (I no longer have a garage. Which is why I ordered the cover) in Michigan winter weather. I intended to cover the umbrella prior to covering up my patio furniture. Now, I have to move all the patio furniture to get to the umbrella. I am not a happy customer.

Date of experience: December 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Amanda, we sincerely apologize for any inconvenience this situation may have caused. We understand and share your frustration regarding the order delay.

Upon review of the order history, we found that our team shared a mockup for your review and approval prior to production. Subsequently, we attempted to follow up on the order status twice via your registered mobile number. Unfortunately, we did not receive a response to these inquiries, which unfortunately delayed the commencement of the production process.

We trust that this explanation clarifies the situation. We value your business and are committed to providing the best possible service. Should you have any further questions or require any additional assistance, please do not hesitate to contact us. We are here to help.

Ohio
1 review
0 helpful votes
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Round two
December 28, 2024

This is my second time coming back to order your products. Ease of ordering was great.

Date of experience: January 5, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Timothy! We are delighted to hear that you are pleased with our product and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Exactly What I Wanted
December 28, 2024

I ordered a custom-made clear vinyl cover for my rabbit playpen and it's perfect. I provided the measurements and photos and Covers & All did the rest. So worth it! My bunnies are staying dry and it provides warmth.

Date of experience: December 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Maritza! Thank you for your kind words and for sharing your experience with us! We’re thrilled to hear that the custom-made clear vinyl cover for your rabbit playpen turned out just as you envisioned. It’s wonderful to know that your bunnies are staying dry and warm—exactly what we aim to achieve with our products. Your effort in providing precise measurements and photos helped us ensure the perfect fit, and we’re so glad you found it worth it! If you need any further assistance or have more projects in mind, feel free to reach out. We’re here to help!

New Jersey
1 review
0 helpful votes
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Great service and great product
December 28, 2024

After I placed the order, the team was great about coming back to me to confirm the measurements (a couple of which needed to be adjusted from my initial listing), and they got it just right. Material is great - heavy enough that it doesn't blow in the wind, but light enough to easily remove from the couch. We've already had a couple heavy rains and my couch and the cushions are untouched underneath. I'm thrilled I bought through Covers&All!

Date of experience: December 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! Thank you for your review! We’re delighted to hear about your positive experience with our team and product. Ensuring accuracy in measurements is a priority for us, and we're glad the adjustments worked out perfectly. It’s fantastic to know that the material strikes the right balance of durability and ease of use, keeping your couch and cushions safe even during heavy rains. Your satisfaction means the world to us. If there’s anything more we can assist you with, please don’t hesitate to reach out. We look forward to serving you again!

Michigan
1 review
0 helpful votes
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Very efficient
December 28, 2024
Updated review

Quick and easy. All covers fit perfectly and look great. I would use them again.

Date of experience: December 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bruce! We are delighted to hear that you are pleased with our product fit and workmanship. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Ease of use and good quality
December 26, 2024
Previous review

Ease of use and good quality

Date of experience: December 16, 2024