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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,046
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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TT
1 review
0 helpful votes
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Taiilor made!
January 1, 2025

I ordered covers for my sofas and they were perfectly made just as other covers I had ordered in the past 🙏
Great quality, well made.

Date of experience: December 22, 2024
New Jersey
1 review
0 helpful votes
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Patio furniture covers
January 1, 2025

Nice covers. I will be buying more. Very durable and the best ones I have purchased so far.

Date of experience: December 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. Since your comments reflect a positive experience, we’d really appreciate it if you could update your rating to 5 stars. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Great value for protecting our big green egg. Customer service ensured the measurements were correct 3 times before finalizing. Attention to detail was spot on.

Date of experience: December 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey John! Thank you for sharing your experience! We’re thrilled to hear that the cover fits perfectly and exceeded your expectations. Protecting your Big Green Egg is important, and we’re glad our attention to detail and thorough measurement process ensured the perfect fit for you. Your satisfaction means a lot to us, and we’re here to assist with any future needs. Don’t hesitate to reach out if there’s anything else we can do for you!

Missouri
1 review
0 helpful votes
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Very pleased! They responded to my question promptly. Perfect

Date of experience: December 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Linda! Thank you for sharing your experience! We’re thrilled to hear that you’re pleased with our solution and that our team responded promptly to your question. Providing the perfect solution is what we strive for, and it’s great to know we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Nebraska
1 review
0 helpful votes
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Fit was perfect
January 1, 2025

The fit of the cover was perfect, didn't realize there would be side air vents when I ordered but seems like a really nice feature.

Date of experience: December 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jerry! Thank you for your kind words! We’re so glad to hear that the cover fit perfectly and that you’re pleased with the addition of the side air vents. They are designed to enhance ventilation and minimize condensation, and we’re delighted you find them to be a nice feature. If you have any questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again!

Georgia
1 review
0 helpful votes
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Weatherproofing my fireplace.
January 1, 2025

This is a high-quality, durable tarp. I decided to add side Velcro and a weighted chain at the bottom to keep it in place, even during heavy winds and rain. The grommet option allows for easy sliding when necessary. Overall, it's a well-made tarp with both clear and custom options available.

Date of experience: December 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Vivek! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Montana
1 review
0 helpful votes
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Great product with quick production
December 31, 2024

I ordered a custom size tarp and it was manufactured and shipped in a very timely manner. Highly recommend

Date of experience: December 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Shack! Thank you for your kind words! We’re thrilled to hear that your custom-sized tarp was produced and shipped quickly, and we truly appreciate your recommendation. If you ever need any other custom products or assistance, don’t hesitate to reach out. We look forward to serving you again in the future!

North Carolina
1 review
0 helpful votes
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Superb Fountain Cover
December 31, 2024

Your staff did a great job helping me design a cover to fit the blue pottery fountain. They asked several pertinent questions that ensured a good fit for my use. The cover is easy to get on and off. The fountain maintenance tech was very complimentary of the cover when he arrived to perform the routine winter service this week.

Date of experience: December 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Judy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Easy to order online
December 31, 2024

I wanted a tough material to cover my pool table and the quality met my expectations. Thank you

Date of experience: January 16, 2025
Veeni M. Covers & All USA Rep
over a year old

Hi Frank, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

New York
1 review
0 helpful votes
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Pool cover
December 31, 2024

I still haven't opened it yet. But received it and looking forward to opening it in a few months to check it out. Will circle back on review.

Date of experience: December 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Andrew! Thank you for letting us know! We completely understand that you’re waiting to open the pool cover in a few months. Whenever you're ready, we’re confident it will meet your expectations. Feel free to reach out if you have any questions or need assistance once you've had a chance to check it out. We look forward to hearing your feedback!

Connecticut
1 review
0 helpful votes
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Perfect fit
December 31, 2024

Easy to order and an arrived on time with a perfect fit for my patio planters.

Date of experience: January 9, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Mitch! We're pleased to know that you had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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Best custom order site
December 31, 2024

It's easy to order exactly what you need. We've ordered a patio couch cover, umbrella cover, smoker cover, and snow blower cover now. All are solidly built. They arrive in a timely manner after order, allowing for time for them to be made.

Date of experience: December 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Desirae! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Virginia
1 review
0 helpful votes
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The product was worth the inconvenience of the confusion of communicating with your, well meaning, team. Ultimately, the price I paid for expedited delivery was not realized. I was told the price of expedited delivery would be refunded but it was not.

Date of experience: December 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hi William, we sincerely apologize for the confusion and inconvenience you experienced with your order and for the failure to fulfill the expedited delivery as promised. We understand your frustration, especially regarding the unfulfilled refund for the expedited shipping cost.

We have sent you an email detailing the situation and outlining the steps we are taking to rectify this, including processing the refund. Please check your inbox (and spam folder, just in case) and reply directly to that email so we can promptly resolve this for you. We appreciate your patience and understanding.

Texas
1 review
0 helpful votes
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Great Product
December 31, 2024

It is a great tarp except the side pockets are upside down. No big deal, I wasn't expecting it to have pockets anyway. I love it!

Date of experience: December 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Ey Richard! Thank you for sharing your experience! We’re thrilled to hear that you love the tarp, even though the side pockets were not as expected. We’re glad it didn’t affect your overall satisfaction, and we appreciate your understanding. If you need any further assistance or have any other feedback in the future, feel free to reach out. We’re here to help and look forward to serving you again!

Massachusetts
1 review
0 helpful votes
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Custom fit to meet my needs
December 31, 2024

I had 2 custom shaped and sized covers made for my outdoor dining table and bench. While it wasn't easy for me to get started on the website with such an odd shape request, once I did jump in and get connected with a designer, everything went well. We exchanged drawings and dimensions and the final product looks and works great. I also had a few standard shaped pieces (sofa, chair) that went smoothly too.

Date of experience: December 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mark! Thank you for sharing your experience with us! We’re delighted to hear that your custom covers for your outdoor dining table and bench turned out great. We understand that unique shapes can be challenging, but we’re glad our design team could assist you in creating the perfect fit. It’s also wonderful to know that your standard-shaped pieces were a seamless process. Your satisfaction is our priority, and we’re thrilled we could meet your expectations. If you need assistance in the future, don’t hesitate to reach out. Thank you again for choosing us!

Washington
1 review
0 helpful votes
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High quality perfect fit
December 31, 2024

Simple to create online, great quality product when I recover it. Very well packaged so it was perfect when I opened it. Will use this again

Date of experience: December 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Nathan! Thank you for sharing your experience with us! We’re delighted to hear that creating your order online was simple and that the product exceeded your expectations in quality and fit. We’re also glad the careful packaging ensured it arrived in perfect condition. We truly appreciate your kind words and look forward to serving you again in the future!

Texas
1 review
0 helpful votes
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Superior work!
December 31, 2024

Great customer service and great product, my product was produced with precision!

Date of experience: December 20, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Craig! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Hawaii
1 review
0 helpful votes
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Satisfaction every time.
December 31, 2024

The response time from order to delivery is as quick as any I've ever seen. Unquestionably the best solution for my covering needs from past orders to present.

Date of experience: December 20, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey David! Thank you for your feedback! We're thrilled to hear that you’ve had a consistently positive experience with us, from order to delivery. We’re honored to be your go-to solution for covering needs and are grateful for your continued trust in our products and service. If you ever need assistance or have more orders in the future, don’t hesitate to reach out. We look forward to serving you again!

Virginia
4 reviews
0 helpful votes
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Entire process was easy
December 31, 2024

Easy ordering and fast shipping. The cover looks good and is quality constructed

Date of experience: December 20, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Douglas! Thank you for your wonderful review! We’re so glad to hear that the entire process, from ordering to shipping, was easy and smooth for you. We're also happy that you're pleased with the quality of the cover. If you need any further assistance or have additional needs in the future, please feel free to reach out. We look forward to serving you again!

Texas
1 review
0 helpful votes
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Cover is great and fits our non standard grill perfectly. Thank you for the back and forth to confirm the dimensions.

Date of experience: December 20, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey James! Thank you for your kind review! We're thrilled to hear that the cover fits your non-standard grill perfectly. We're always happy to go the extra mile to confirm dimensions and ensure the best fit for our customers. If you need any further assistance or have more custom requests in the future, please don't hesitate to reach out. We look forward to helping you again!