Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Would highly recommend this company and their covers. They produce quality covers and ship them quickly. Not worth buying stock covers that do not fit well.
Ordered a custom seat cover for a Tractor seat, material looks good, fit was bit bigger than expected. Only time will tell the durability of the product here in the hot desert temps of Tucson Arizona
Hey Pedro! We’re grateful for your feedback and thrilled to hear you found the shipping and price excellent! It’s great to know you’re satisfied with the material quality of your custom tractor seat cover. We understand how important a perfect fit is, and we’ll keep your input in mind for future enhancements. As for durability, our products are designed to withstand harsh conditions, and we hope it performs exceptionally well in the desert heat. If you have any concerns or need assistance, we’re here to help!
Hey Kim! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The team at Covers & All ensured my order was perfect. It covers arrived, I put them on, they fit like a glove, and anre performing extremely well in the rain. Thank you!
Hey Jean! Thank you for your feedback! We're thrilled to hear that the covers fit like a glove and are performing so well, even in the rain. Ensuring your satisfaction is always our top priority, and it means a lot to know that we hit the mark with your order. If you need anything else or have future projects in mind, we’re here and happy to help!
Ordered a custom cover for my outdoor L-couch and it fits perfectly! The designer was very helpful and promptly responded to all of my questions. Definitely would recommend!
Hey Chris! Thank you for sharing your experience with us! We’re thrilled to hear that your custom cover fits your outdoor couch perfectly. Our team takes pride in providing prompt and helpful service, and it’s wonderful to know our designer could assist you effectively. We truly appreciate your recommendation and look forward to helping you with any future projects. If you need anything else, don’t hesitate to reach out!
I am very Satisfied………………………………….,,,.,…………………………………….
Hey Russell! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Repeat customer. Always easy to order custom covers for our patio furniture. High quality material at reasonable prices. Excellent customer service with updates from receiving order to shipping. I recommend Covers & All to everyone.
Thank you, Jack, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Very easy to find and order what I needed. Arrived in a timely manner and is very well made
Thank you, Donna, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
The slipcovers that we received fit our cushions nicely. Given the price, however, I would have expected refined detailing. I am happy with our purchase, as the covers fit our needs, however I believe the cost is too high for the quality.
Hey Andrea! Thank you for your feedback! We’re happy to hear that the slipcovers fit your cushions well and met your needs. We truly appreciate your comments regarding the detailing and quality, and we understand your concerns about the pricing. Our goal is always to deliver quality products that provide great value, and we will take your input into consideration as we continue to improve our offerings. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
Love my custom grill cover. Great experience and communication throughout!
Hey Jen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Product was a reorder after a previous panel suffered pet damage. Arrived quickly, and in great condition.
Hey Alan! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Smooth, from star to finish, I recommend this company for your patio needs
Hey Tony! We are delighted to hear that you are pleased with our product and process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Smooth was the process no issues whats so ever Smooth was the process no issues whats so ever
Great job easy to work with and very quick to respond and help.
Hey Timothy! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy ordering, you need to be accurate with your measurements and special instructions so they can make your cover satisfactorily, the product is well made by master craftsmen. You will be more than satisfied I can assure.
Hey Wayne! We’re so glad to hear you had a great experience with us! Your detailed feedback about the ordering process and the importance of accurate measurements is greatly appreciated. It’s wonderful to know that our craftsmanship met your expectations and that you are satisfied with your cover. If you need assistance with future orders, feel free to reach out—we’d be happy to help!
Nice shopping experience and service.
Thank you for the prompt delivery 😀
Thank you, Charles, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Based on measurement instructions, I under-measured the depth I needed. Otherwise perfect fit.
Hey Charles! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order, no problems. Directions on the website were easy to follow.
Hey Cindy! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Easy to order website and fast shipping good quality fabric
Hey Anita! We are delighted to hear that you are pleased with our product, service and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great high quality grill cover very pleased with product!
Hey Anthony! We are delighted to hear that you are pleased with our product quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Perfect fit, delivered very quickly, no issues, great price, super easy website. I mean it was unreal how great these guys are
100/10
Hey Gabe! Thank you for your review! We’re absolutely thrilled to hear that you had such a positive experience with us. We take great pride in offering a perfect fit, fast delivery, and an easy ordering process, and we’re so happy to know that everything exceeded your expectations. Your feedback means the world to us, and we truly appreciate your rating! If you need anything in the future, we’re here to help.
Answer: Hi Jody, Thank you for showing interest in our products. The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Thank you, Dean, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!