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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,526
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51,451 reviews

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New York
1 review
0 helpful votes
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L shaped patio furniture
June 9, 2021

Ordering was a breeze, pick your item, enter the dimensions requested from their diagram, pick the color and fabric. Done!
Got my order in less time than they estimated. Quality is good and it fit like a glove. It actually had a little extra room. Would recommend!

Date of experience: June 9, 2021
Minnesota
1 review
0 helpful votes
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Outdoor speaker protection
June 9, 2021
Updated review

So far so good! All went as planned. Product arrived before the first anticipated date.

Date of experience: June 9, 2021

So far so good!
May 19, 2021
Previous review

So far so good!

Date of experience: May 19, 2021
Arizona
2 reviews
0 helpful votes
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Retired
June 9, 2021

We started out really badly but the end turned out really exceptionally.

Date of experience: June 9, 2021
Georgia
1 review
0 helpful votes
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Just what we were looking for
June 9, 2021

Very pleased with our new covers for our patio furniture. We just purchased new furniture and want to protect it from the elements so it will last for a while. We could not find pre-made covers to fit. My husband discovered Covers & All. It was easy to provide dimensions. Fabric seems heavy duty and a good protection against the rain.

Date of experience: June 9, 2021
California
1 review
0 helpful votes
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Amazing Product and Service.
June 9, 2021

Very easy to work with on custom covers and the quality and durability are over the top

Date of experience: June 9, 2021
Arizona
2 reviews
0 helpful votes
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Quick and good quality
June 9, 2021

I was very pleased with the product and plan to order more.

Date of experience: June 9, 2021
California
1 review
0 helpful votes
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Custom cover
June 9, 2021

Product appears to be of good quality and arrived sooner than expected

Date of experience: June 9, 2021
Florida
2 reviews
0 helpful votes
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Slower shipping than was initially told - but tolerable. The fabric was slightly thinner than anticipated. Other than will see how long it resists the sun.

Date of experience: June 9, 2021
Florida
2 reviews
0 helpful votes
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Awful product, awful "service"
July 9, 2021

The cover does not fit. I sent photos of the cover on the grill that show the product was cut too small in more than one place. I was then told that I needed to hold a tape measure on cover on the grill and take specific photos, which I cannot hold tape measure and take photo showing entire measure by myself. It's obvious by the photos that the cover was cut too small. They refuse to supply return label and refuse to refund. They also did not honor the free shipping promo advertised when I ordered. Awful product. Dishonest company. STAY AWAY!

Date of experience: June 9, 2021
North Carolina
2 reviews
0 helpful votes
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Very Satisfied
June 9, 2021

I ordered two custom fitted covers for cushions for our dog bed. Our three dogs love them, and so do we! Very well constructed of durable fabric—just exactly what we needed.

Date of experience: June 9, 2021
Florida
1 review
0 helpful votes
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Terrible all around
July 9, 2021

A bed sheet would be more custom and easier. The material is so heavy like handling a pool liner, need two people. Rubberized material look very tear prone as you pull it over. Size was off by a football field

Date of experience: June 9, 2021
Florida
1 review
0 helpful votes
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Very satisfied with product, communication and turnaround.

Date of experience: June 9, 2021
Pennsylvania
1 review
0 helpful votes
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Satisfied with the ordering process and the overall quality of the product as it was delivered.

Date of experience: June 9, 2021
Michigan
1 review
0 helpful votes
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The bench cushion covers I ordered were made very well! My only complaint is that because of the way they were packaged and shipped, the cushion covers are so wrinkled, it looks bad. I tried spraying them wrinkle spray and smoothing them out but it didn't make any difference.

Date of experience: June 9, 2021
Colorado
1 review
0 helpful votes
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Triangle shade
June 9, 2021

Easy to get quote on a special size and be able to do it myself.

Date of experience: June 8, 2021
Nevada
1 review
0 helpful votes
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Perfect
June 9, 2021
Updated review

Ordering was easy, and website was easy to navigate. A custom order and it arrived FAST.

Date of experience: June 8, 2021

Ordering was easy, website was easy to navigate
May 27, 2021
Previous review

Ordering was easy, website was easy to navigate.

Date of experience: May 26, 2021
California
1 review
0 helpful votes
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Accurate and Quality
June 9, 2021
Updated review

Easy to order. Shows all the diagrams and measurements to custom make your specific item.
Amazed how easy the process was. Fits perfectly as ordered.
This was my second custom cover from Covers & All, this season. Only place I will purchase custom covers in the future.
This product is going to last more than a couple of years.

Date of experience: June 8, 2021

Easy to order
April 14, 2021
Previous review

Easy to order. Shows all the diagrams and measurements to custom make your specific item.

Date of experience: April 13, 2021
California
2 reviews
0 helpful votes
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Perfect Fit
June 9, 2021

Covers & All comes through again. The odd round patio table needed dust and rain protection, and this one fit perfectly.

Date of experience: June 8, 2021
Virginia
1 review
0 helpful votes
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Great website and product
June 9, 2021
Updated review

I was very impressed at how simple it was to make a custom cover for a deck sectional couch; the experience was very smooth and the cost was transparent through the full process. We are also very happy with the product we received — within the first day, we had a torrential downpour, and the high-quality material stood up to the rain and wind, keeping our new couch dry.

Date of experience: June 8, 2021

This website has one of the best user experiences when...
May 22, 2021
Previous review

This website has one of the best user experiences when it comes to navigation, finding what you need, etc.

Date of experience: May 21, 2021
New York
1 review
0 helpful votes
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All Positive with Covers & All!
June 8, 2021

Easy process for custom cover. They sent me drawings, revised them according to our needs in timely fashion and delivered quicker than expected. Good quality cover.

Date of experience: June 8, 2021