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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,088
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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New York
2 reviews
0 helpful votes
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Nice covers wrong color
June 11, 2021

This was the third set of covers I purchased from covers all my other ones are beige and new ones black I forgot to pick to pick color when realized it was to late ordered on a Saturday and called first thing Monday morning but they told me was already cut hmmm so my bad but love covers

Date of experience: June 11, 2021
Michigan
1 review
0 helpful votes
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We were able to have a custom made grill cover that fit great and only took 2 weeks. I would definitely recommend them to friends and family.

Date of experience: June 11, 2021
Washington
1 review
0 helpful votes
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I have not received my cover
July 11, 2021

I have not received my cover and you have not committed to fabricating a replacement.
I have been on the phone for hours trying to resolve.
Customer service will not return my call.
This is

Date of experience: June 11, 2021
Connecticut
1 review
0 helpful votes
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Great product
June 11, 2021

Good website for ordering custom covers, excellent quality.

Date of experience: June 11, 2021
New York
4 reviews
0 helpful votes
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A Real Cover
June 11, 2021
Updated review

Visiting the website and purchasing the product were both easy and rewarding.

Date of experience: June 11, 2021

The experience was easy and rewarding
May 24, 2021
Previous review

The experience was easy and rewarding.

Date of experience: May 24, 2021
California
1 review
1 helpful vote
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Adrift at sea
July 11, 2021
Updated review

Ordered cover. It took over a month to receive. Then it was way too short in length and width. It would not stay in place over skylight and has since blown away in a recent wind storm. Ive made contact twice hoping to at least reorder a larger sized cover perhaps with a discount but am given false promises and no further response. My customer is very displeased and refuses to pay my cost for a product he cannot use or even locate and i am as well.

Date of experience: June 10, 2021

Site was easy to navigate and directions made simple...
May 3, 2021
Previous review

Site was easy to navigate and directions made simple helped me understand all the things I needed to know

Date of experience: May 3, 2021
Oklahoma
1 review
0 helpful votes
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The cover looks fine, but I guess I missed that it doesn't come with the cushion. So now I have to track down a cushion foe very odd dimensions.

Date of experience: June 10, 2021
New York
1 review
0 helpful votes
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Satisfied Customer
June 11, 2021

My resin wicker set came with white cushions that got dingy and were hard to get clean. I looked all over for replacement cushions but couldn't find any that would fit, especially because the set also needs two ottoman cushions. I came upon your website accidentally, but it was a lucky find. It was easy to use the website and I liked the assortment of colors available. The covers were an affordable solution to our problem. They arrived when they were supposed to and the quality was good.

Date of experience: June 10, 2021
Ohio
1 review
0 helpful votes
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Tent trailer cover
June 11, 2021
Updated review

I love the cover you guys made. It fits perfectly thanks to your tip of adding an extra inch or two to the measurements.

Date of experience: June 10, 2021

Love the amount of custom options
May 15, 2021
Previous review

Love the amount of custom options. Also the explanation of items that could be selected was thorough.

Date of experience: May 15, 2021
Michigan
2 reviews
0 helpful votes
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Great product
June 10, 2021

I'll keep it simple: the covers fit perfectly and appear to be of great quality. I am very satisfied with the purchase thus far, for custom made covers for my outdoor furniture.

Date of experience: June 10, 2021
Florida
1 review
0 helpful votes
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Sectional cover
July 10, 2021

Not great! Sectional cover too big even after speaking with them several times. They ask to confirm more measurements and have yet to hear anything back from them. Have yet to get the replacement! Disappointed.

Date of experience: June 10, 2021
Florida
1 review
0 helpful votes
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Outdoor furniture covers
June 10, 2021

I found that the covers trap moisture because the material doesn't breathe. My cushions are always damp when I remove the covers

Date of experience: June 10, 2021
New Hampshire
1 review
0 helpful votes
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Great
June 10, 2021

The material is superior to any other cover out there. The quality of the construction is very good. I'm sure it will last many years just wish we had it personalized

Date of experience: June 10, 2021
Arizona
1 review
0 helpful votes
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Goods Unusable
June 10, 2021
Updated review

Cushion covers arrives in a glob with plastice wrapper around and plastic tape. The cushion covers were damaged with holes in the center and completely unusable. I contacted the company right away and sent pictures of the covers. Am waiting for a response.

Date of experience: June 10, 2021

WEbsite very easy to use
May 24, 2021
Previous review

WEbsite very easy to use

Date of experience: May 24, 2021
Pennsylvania
1 review
0 helpful votes
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Perfect!
June 10, 2021
Updated review

Experience was great from beginning to end. Instructions were easy to understand. Finished product was exactly as ordered. Required signature on delivery but "Chat" option was able to change this so package could be left without signature. Arrived early.

Date of experience: June 10, 2021

Good, but checkout was confusing
May 18, 2021
Previous review

Good, but checkout was confusing.

Date of experience: May 18, 2021
Virginia
1 review
0 helpful votes
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Great cover
June 10, 2021
Updated review

Quick and easy transaction. Website is easy to use. Competitive prices. Fast delivery.

Date of experience: June 10, 2021

Quick and easy transaction
May 23, 2021
Previous review

Quick and easy transaction. Website is easy to use.

Date of experience: May 23, 2021
Arkansas
1 review
1 helpful vote
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Terrible customer service
July 10, 2021

Cover arrived in prescribed amount of time. It is white and the company has stamped a 6 inches long x 1 inch high number in blue ink inside the cover that has bled through and shows on the outside-I looks terrible. I asked if they could recommend a way to remove it or clean it. They told me to email photos of the item, I did so. They continue to tell me they need 24 more hours to reply to my email. I've done multiple chats and I'm still stuck with a stained cover and no resolution but to keep waiting.

Date of experience: June 10, 2021
California
1 review
0 helpful votes
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Just what I needed
June 10, 2021

My only confusion has since been corrected on the website, which had to do with ordering the accessory additions for my table cover (specifically strap w/ clip). I called to make sure what I wanted/needed was understood and the Customer Service Agent was able to make sure it was.

Date of experience: June 10, 2021
Arizona
1 review
0 helpful votes
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Great Product for the Right Price
June 10, 2021

Easy to configure. Good quality production. Arrived when promised.

Date of experience: June 10, 2021
California
3 reviews
0 helpful votes
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Measure
June 10, 2021
Updated review

Very easy to order. Make sure you measure correctly! I was a little generous and the cover is a little big. Very well made but be aware of zipper placement.

Date of experience: June 10, 2021

Very easy to order
May 11, 2021
Previous review

Very easy to order.

Date of experience: May 11, 2021