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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,079
shipping
342
quality
21,524
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51,450 reviews

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Florida
1 review
0 helpful votes
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Great Product
June 11, 2021

Very good quality, very inexpensive for custom covers.

Date of experience: June 11, 2021
Indiana
2 reviews
0 helpful votes
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Patio cushion covers
June 11, 2021

Easy to order custom covers. Good quality and they fit perfectly. Will buy more if needed.

Date of experience: June 11, 2021
Texas
1 review
0 helpful votes
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We were nervous trying an unknown manufacturer for a custom product but it turned out perfectly. The product is very well made and fits perfectly!

Date of experience: June 11, 2021
New Jersey
1 review
0 helpful votes
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Perfect Fit!
June 11, 2021

Every time I search for a cover for something, I resort to something thats always to big or the wrong shape... until I found Covers and All! They are affordable and there product is always a perfect fit! Just have to make sure you give them sizes correctly... customer service has helped me through measuring and made my experience with them a pleasure!

Date of experience: June 11, 2021
Maine
1 review
0 helpful votes
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WOW... Better than we hoped for
June 11, 2021
Updated review

The quality was excellent, and everything fits just as we hoped. I entered my email address to get the 20% discount, but I don't think the discount was applied to my order

Date of experience: June 11, 2021

I entered my email address to get the 20% discount,...
April 20, 2021
Previous review

I entered my email address to get the 20% discount, but I don't think the discount was applied to my order

Date of experience: April 20, 2021
New York
3 reviews
0 helpful votes
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Deck Bench Seat Cover
June 11, 2021

Love the fact that you can custom measure, site is so easy to use. Fabric was as described, so no surprises. I've ordered a couple of different covers & have referred to family & friends

Date of experience: June 11, 2021
Florida
1 review
0 helpful votes
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Bird Resort Cover
June 11, 2021

Excellent experience and great product. Would have rated it a 5 but the survey app would not allow for some reason.

Date of experience: June 11, 2021
Alabama
1 review
0 helpful votes
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Excellent Customer Service
June 11, 2021

It was pretty easy place our order for a custom sectional cover. Representatives contacted us with specific questions and made certain they had all correct measurements. Product is great.

Date of experience: June 11, 2021
New York
2 reviews
0 helpful votes
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Nice covers wrong color
June 11, 2021

This was the third set of covers I purchased from covers all my other ones are beige and new ones black I forgot to pick to pick color when realized it was to late ordered on a Saturday and called first thing Monday morning but they told me was already cut hmmm so my bad but love covers

Date of experience: June 11, 2021
Michigan
1 review
0 helpful votes
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We were able to have a custom made grill cover that fit great and only took 2 weeks. I would definitely recommend them to friends and family.

Date of experience: June 11, 2021
Washington
1 review
0 helpful votes
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I have not received my cover
July 11, 2021

I have not received my cover and you have not committed to fabricating a replacement.
I have been on the phone for hours trying to resolve.
Customer service will not return my call.
This is

Date of experience: June 11, 2021
Connecticut
1 review
0 helpful votes
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Great product
June 11, 2021

Good website for ordering custom covers, excellent quality.

Date of experience: June 11, 2021
New York
4 reviews
0 helpful votes
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A Real Cover
June 11, 2021
Updated review

Visiting the website and purchasing the product were both easy and rewarding.

Date of experience: June 11, 2021

The experience was easy and rewarding
May 24, 2021
Previous review

The experience was easy and rewarding.

Date of experience: May 24, 2021
California
1 review
1 helpful vote
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Adrift at sea
July 11, 2021
Updated review

Ordered cover. It took over a month to receive. Then it was way too short in length and width. It would not stay in place over skylight and has since blown away in a recent wind storm. Ive made contact twice hoping to at least reorder a larger sized cover perhaps with a discount but am given false promises and no further response. My customer is very displeased and refuses to pay my cost for a product he cannot use or even locate and i am as well.

Date of experience: June 10, 2021

Site was easy to navigate and directions made simple...
May 3, 2021
Previous review

Site was easy to navigate and directions made simple helped me understand all the things I needed to know

Date of experience: May 3, 2021
Oklahoma
1 review
0 helpful votes
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The cover looks fine, but I guess I missed that it doesn't come with the cushion. So now I have to track down a cushion foe very odd dimensions.

Date of experience: June 10, 2021
New York
1 review
0 helpful votes
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Satisfied Customer
June 11, 2021

My resin wicker set came with white cushions that got dingy and were hard to get clean. I looked all over for replacement cushions but couldn't find any that would fit, especially because the set also needs two ottoman cushions. I came upon your website accidentally, but it was a lucky find. It was easy to use the website and I liked the assortment of colors available. The covers were an affordable solution to our problem. They arrived when they were supposed to and the quality was good.

Date of experience: June 10, 2021
Ohio
1 review
0 helpful votes
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Tent trailer cover
June 11, 2021
Updated review

I love the cover you guys made. It fits perfectly thanks to your tip of adding an extra inch or two to the measurements.

Date of experience: June 10, 2021

Love the amount of custom options
May 15, 2021
Previous review

Love the amount of custom options. Also the explanation of items that could be selected was thorough.

Date of experience: May 15, 2021
Michigan
2 reviews
0 helpful votes
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Great product
June 10, 2021

I'll keep it simple: the covers fit perfectly and appear to be of great quality. I am very satisfied with the purchase thus far, for custom made covers for my outdoor furniture.

Date of experience: June 10, 2021
Florida
1 review
0 helpful votes
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Sectional cover
July 10, 2021

Not great! Sectional cover too big even after speaking with them several times. They ask to confirm more measurements and have yet to hear anything back from them. Have yet to get the replacement! Disappointed.

Date of experience: June 10, 2021
Florida
1 review
0 helpful votes
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Outdoor furniture covers
June 10, 2021

I found that the covers trap moisture because the material doesn't breathe. My cushions are always damp when I remove the covers

Date of experience: June 10, 2021