Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,066
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Florida
2 reviews
0 helpful votes
Follow Harold J.
Unfollow Harold J.
Share Review
Report Review

Slower shipping than was initially told - but tolerable. The fabric was slightly thinner than anticipated. Other than will see how long it resists the sun.

Date of experience: June 9, 2021
Florida
2 reviews
0 helpful votes
Follow kimberly A.
Unfollow kimberly A.
Share Review
Report Review

Awful product, awful "service"
July 9, 2021

The cover does not fit. I sent photos of the cover on the grill that show the product was cut too small in more than one place. I was then told that I needed to hold a tape measure on cover on the grill and take specific photos, which I cannot hold tape measure and take photo showing entire measure by myself. It's obvious by the photos that the cover was cut too small. They refuse to supply return label and refuse to refund. They also did not honor the free shipping promo advertised when I ordered. Awful product. Dishonest company. STAY AWAY!

Date of experience: June 9, 2021
North Carolina
2 reviews
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

Very Satisfied
June 9, 2021

I ordered two custom fitted covers for cushions for our dog bed. Our three dogs love them, and so do we! Very well constructed of durable fabric—just exactly what we needed.

Date of experience: June 9, 2021
Florida
1 review
0 helpful votes
Follow Anthony T.
Unfollow Anthony T.
Share Review
Report Review

Terrible all around
July 9, 2021

A bed sheet would be more custom and easier. The material is so heavy like handling a pool liner, need two people. Rubberized material look very tear prone as you pull it over. Size was off by a football field

Date of experience: June 9, 2021
Florida
1 review
0 helpful votes
Follow TL O.
Unfollow TL O.
Share Review
Report Review

Very satisfied with product, communication and turnaround.

Date of experience: June 9, 2021
Pennsylvania
1 review
0 helpful votes
Follow Tom R.
Unfollow Tom R.
Share Review
Report Review

Satisfied with the ordering process and the overall quality of the product as it was delivered.

Date of experience: June 9, 2021
Michigan
1 review
0 helpful votes
Follow Shannon S.
Unfollow Shannon S.
Share Review
Report Review

The bench cushion covers I ordered were made very well! My only complaint is that because of the way they were packaged and shipped, the cushion covers are so wrinkled, it looks bad. I tried spraying them wrinkle spray and smoothing them out but it didn't make any difference.

Date of experience: June 9, 2021
Colorado
1 review
0 helpful votes
Follow Glen Y.
Unfollow Glen Y.
Share Review
Report Review

Triangle shade
June 9, 2021

Easy to get quote on a special size and be able to do it myself.

Date of experience: June 8, 2021
Nevada
1 review
0 helpful votes
Follow Janet F.
Unfollow Janet F.
Share Review
Report Review

Perfect
June 9, 2021
Updated review

Ordering was easy, and website was easy to navigate. A custom order and it arrived FAST.

Date of experience: June 8, 2021

Ordering was easy, website was easy to navigate
May 27, 2021
Previous review

Ordering was easy, website was easy to navigate.

Date of experience: May 26, 2021
California
1 review
0 helpful votes
Follow Mallory O.
Unfollow Mallory O.
Share Review
Report Review

Accurate and Quality
June 9, 2021
Updated review

Easy to order. Shows all the diagrams and measurements to custom make your specific item.
Amazed how easy the process was. Fits perfectly as ordered.
This was my second custom cover from Covers & All, this season. Only place I will purchase custom covers in the future.
This product is going to last more than a couple of years.

Date of experience: June 8, 2021

Easy to order
April 14, 2021
Previous review

Easy to order. Shows all the diagrams and measurements to custom make your specific item.

Date of experience: April 13, 2021
California
2 reviews
0 helpful votes
Follow Richard X.
Unfollow Richard X.
Share Review
Report Review

Perfect Fit
June 9, 2021

Covers & All comes through again. The odd round patio table needed dust and rain protection, and this one fit perfectly.

Date of experience: June 8, 2021
Virginia
1 review
0 helpful votes
Follow Susan M.
Unfollow Susan M.
Share Review
Report Review

Great website and product
June 9, 2021
Updated review

I was very impressed at how simple it was to make a custom cover for a deck sectional couch; the experience was very smooth and the cost was transparent through the full process. We are also very happy with the product we received — within the first day, we had a torrential downpour, and the high-quality material stood up to the rain and wind, keeping our new couch dry.

Date of experience: June 8, 2021

This website has one of the best user experiences when...
May 22, 2021
Previous review

This website has one of the best user experiences when it comes to navigation, finding what you need, etc.

Date of experience: May 21, 2021
New York
1 review
0 helpful votes
Follow Dan H.
Unfollow Dan H.
Share Review
Report Review

All Positive with Covers & All!
June 8, 2021

Easy process for custom cover. They sent me drawings, revised them according to our needs in timely fashion and delivered quicker than expected. Good quality cover.

Date of experience: June 8, 2021
Connecticut
1 review
0 helpful votes
Follow Pam Q.
Unfollow Pam Q.
Share Review
Report Review

Outdoor furniture covers
July 8, 2021

The covers fit well but are not waterproof, as described.

Date of experience: June 8, 2021
Iowa
1 review
0 helpful votes
Follow Denise N.
Unfollow Denise N.
Share Review
Report Review

I ordered ~$300 for old cushions to cover for my restaurant which has been closed for over a year now trying to reopen after covid. This company has the worst website description for their materials what was stated to be an outdoor fabric "and even said on my invoice that it was a seat cover" ended up getting 7 vinyl DUFFLE BAGS with a DRAWSTRING! I told them this is a duffle bag not a seat cover how is anyone even to use this as a seat cover no less the fact it was made of heavy vinyl. Then they proceed to tell me that they do not take returns or give refunds because "they have not use for this" - Instead they offered $15 off if I wanted to reorder them (and be charged for shipping again too) DO NOT BUY from this company beware. The website is confusing and very misleading as to what you will actually get - fabrics are not clear on what they are and they have horrible customer service. Will never purchase from them again!

Date of experience: June 8, 2021
Pennsylvania
1 review
0 helpful votes
Follow Belinda N.
Unfollow Belinda N.
Share Review
Report Review

Excellent
June 8, 2021

Easy order, made to specification, quality work and material.

Date of experience: June 8, 2021
Indiana
1 review
0 helpful votes
Follow John J.
Unfollow John J.
Share Review
Report Review

Great
June 8, 2021

Every thing was great. But I gave the wrong measurement. Instead of 36" I needed 34" wide. But I would order from you again. You guys were great. Thank You

Date of experience: June 8, 2021
Minnesota
2 reviews
0 helpful votes
Follow Susan L.
Unfollow Susan L.
Share Review
Report Review

Exceeded expectations
June 8, 2021
Updated review

Site was easy to use. With a few measurements, I had new slip covers for my couch that were completely high-quality and reasonably priced.

Date of experience: June 8, 2021

Site was easy to use
May 16, 2021
Previous review

Site was easy to use.

Date of experience: May 16, 2021
New Hampshire
1 review
0 helpful votes
Follow Sharil F.
Unfollow Sharil F.
Share Review
Report Review

Excellent product
June 8, 2021
Updated review

Easy to follow measuring instructions
Love the color and ease of putting cushion in. Well fitted

Date of experience: June 8, 2021

Easy to follow measuring instructions
May 16, 2021
Previous review

Easy to follow measuring instructions

Date of experience: May 16, 2021
Massachusetts
1 review
0 helpful votes
Follow Brian M.
Unfollow Brian M.
Share Review
Report Review

Quick Service & Delivery
June 8, 2021

Great looking and fitting cover. Delivered earlier than promised. Easy to use measuring for the fire tables (including the glass wind screen). So far, so good!

Date of experience: June 8, 2021