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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,066
shipping
342
quality
21,524
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51,451 reviews

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Maine
1 review
0 helpful votes
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Perfect fit!
June 16, 2021

From start to finish the experience has been flawless. We took all necessary measurements for a curved sofa and it arrived to fit like a glove! Well done!

Date of experience: June 16, 2021
Kentucky
2 reviews
0 helpful votes
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Fire table cover
June 16, 2021

Excellent cover fit perfectly. Like the brown color.

Date of experience: June 16, 2021
Illinois
1 review
0 helpful votes
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Excellent Cover!
June 16, 2021

I am very satisfied with Covers & All. I ordered a firepit cover and it fits perfectly. The site is easy to understand and navigate. You can even upload a picture and get expert advice. The material and quality of my cover are great. I will definitely use Covers & All again for my outdoor protection.

Date of experience: June 16, 2021
New York
3 reviews
0 helpful votes
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We had an outdoor couch and two chairs, with all with white cushions (rectangular box shaped) that kept developing green stains and were less than waterproof. So we ordered ten "custom shape cushion covers" from Covers & All using the original cushion dimensions and their sky blue fabric, and inserted the old white cushions into the new covers and zipped them up. Perfect!

Date of experience: June 16, 2021
North Carolina
1 review
0 helpful votes
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Custom sized tarp came exactly as ordered and within a couple of weeks. It seems to be of high quality so the price seems more than fair.

Date of experience: June 16, 2021
Kansas
1 review
0 helpful votes
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Angela
June 16, 2021

Great covers! Extremely well made and durable! Would order again for another project!

Date of experience: June 15, 2021
Colorado
1 review
0 helpful votes
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Pleased, a good experience
June 16, 2021

I ordered covers to update my old boring seat cushions for my outdoor sectional. The price was good, and I liked that they would make them according to the measurements you give them. You also get to choose zipper and tie placement. When I received shipment notification and checked on shipment progress, I was a bit concerned that it said my order was in Dubai when I thought they were coming from Georgia. It ended up being a non issue because I received them quickly, and the quality is very good. I am very satisfied with the entire process, and the product.

Date of experience: June 15, 2021
North Carolina
1 review
0 helpful votes
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Six custom covers
June 16, 2021

I was generally pleased with my custom covers but two of the six have a tight fit on the bottom edge which makes it very difficult to put on an take off.

Date of experience: June 15, 2021
Maryland
1 review
0 helpful votes
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Starcraft custom cover
June 15, 2021

The design team did a great job guiding me to get the best finished product possible. Thanks for all your help!

Date of experience: June 15, 2021
Florida
1 review
0 helpful votes
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Great Product
June 15, 2021
Updated review

Shopping was very easy. Ordering was with our measurements was not difficult at all.

Date of experience: June 15, 2021

Very user friendly site
June 2, 2021
Previous review

Very user friendly site. Easy to shop.

Date of experience: June 1, 2021
Massachusetts
1 review
0 helpful votes
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Great experience
June 15, 2021

I'm now about to order my third item from them. My first two were made perfectly and deliver ahead of schedule. They even caught and corrected a measuring error I had made. I would of liked to give the quality 5 stars but I could get the fifth star to light up

Date of experience: June 15, 2021
Missouri
1 review
0 helpful votes
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Great quality and service!
June 15, 2021

They asked me lots of questions and had me measure several times. This turned out great! The covers are durable solid navy color and even the zippers are installed well. I was trying trying to give them all 5 stars but the 5th star will not let me select it on my phone in this survey.

Date of experience: June 15, 2021
Florida
1 review
0 helpful votes
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Hard to communicate with seller
July 15, 2021
Updated review

Very poor customer service so far. Shuffled from employee to employee during transaction with little to no knowledge of the product

Date of experience: June 15, 2021

Very poor customer service so far
June 24, 2021
Previous review

Very poor customer service so far.

Date of experience: May 25, 2021
Massachusetts
1 review
0 helpful votes
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So pleased!
June 15, 2021
Updated review

Great, user friendly website!
I received my picnic table cover today!
It fits perfectly!
From start to finish I have been very pleased with Covers & All!

Date of experience: June 15, 2021

Great, user friendly website!
May 30, 2021
Previous review

Great, user friendly website!

Date of experience: May 30, 2021
California
1 review
0 helpful votes
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As advertised and arrived earlier than expected. Both of these points are great!
The cover is sized as requested.
Everything went well. Would certainly use them again.

Date of experience: June 15, 2021
Massachusetts
1 review
0 helpful votes
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Round chair cushion covers
June 15, 2021

Perfect fit and can even wipe clean, color was nice also

Date of experience: June 15, 2021
Maryland
2 reviews
0 helpful votes
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Product worked well once it was warmed up in the sun
July 15, 2021
Updated review

Initially, I was not too happy with the too snug of a fit. I decided to lay it in the sun and once it warmed up, it fit perfectly. Time will tell if it holds up well.

Date of experience: June 15, 2021

Very disappointing
July 15, 2021
Previous review

It appears to be quality material but it is way too tight to fit my pool filter, which is what I intended to do.

Date of experience: June 15, 2021
Colorado
1 review
0 helpful votes
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Nice fit and finish
June 15, 2021
Updated review

I love the cover and it looks well made. Fit is the best I could expect given doing this over the internet.

Date of experience: June 15, 2021

Easy to measure and select a cover
May 19, 2021
Previous review

Easy to measure and select a cover. I hope it fits and will be of service over the summer.

Date of experience: May 19, 2021
New York
1 review
0 helpful votes
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Easy to order online, good instructions on measuring, they checked with me to make sure dimensions were right (good attention to detail). The products we received were of good quality, they fit nicely. The covers for my patio furniture make the set look and feel like new!

Date of experience: June 15, 2021
Maryland
2 reviews
0 helpful votes
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Superior Products
June 15, 2021

Covers & All makes it so easy to get the furniture covers you need in just the right sizes. The measurement tools ensures you get the right size very time.

Date of experience: June 15, 2021