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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,070
shipping
342
quality
21,524
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51,451 reviews

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Florida
1 review
0 helpful votes
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Fabulous
June 17, 2021

I give them a 5 star. The communication was great. They emailed us to obtain exact measurements so the cover was correct. The quality is top notch and so is the customer service. I highly recommend this company and product.

Date of experience: June 16, 2021
New York
1 review
0 helpful votes
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Zipper location
June 16, 2021

All of the covers fit okay, but a few of the zippers were located on the side of the pillow, instead of on the rear(The rectangular cover).

Date of experience: June 16, 2021
Florida
2 reviews
1 helpful vote
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Great!
June 16, 2021

My experience was a good one as I didn't have any issues with my order.

Date of experience: June 16, 2021
New York
1 review
0 helpful votes
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Custom made covers
June 16, 2021

I recently had a custom cover for my Altoz TRX766 zero turn mower and it came out perfect. Just received another custom cover for my Avant 1500 mower w collector. Perfect twice… thank you!

Date of experience: June 16, 2021
Colorado
1 review
0 helpful votes
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Very Deceiving
July 16, 2021

I ordered what I thought were cushions and all I got were covers. It was very deceiving.

Date of experience: June 16, 2021
Arizona
1 review
0 helpful votes
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Based on the requirements specified, and the drawing and pictures I sent to you for manufacturing a cover over the generator carrier frame was understood. I know this because, the product drawing you sent back to me for approval was right on. Please review the initial drawing and pictures provided as well as your approval drawing. However, the product that was shipped and received was not manufacture to the drawing specification that I approved. The bottom 4 inch flap as received, is one continuous piece of material. It did not accommodate the four corners being cut so the 4 inch flap could be tucked under the carrier frame or the 8 in cutout in the middle of the 4 inch flap on the front and back sides to accommodate the carrier hitch assembly. The cover as currently manufacture is not usable with modification. I will add however, that the product material and the workmanship appears to be topnotch.

Date of experience: June 16, 2021

Site navigation and ordering process is very intuitive
May 31, 2021
Previous review

Site navigation and ordering process is very intuitive.

Date of experience: May 31, 2021
Missouri
2 reviews
0 helpful votes
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Great products, so-so customer service
June 16, 2021
Updated review

Amazing products, but unreliable customer service due to call center in India. Delayed emails, miscommunication, misunderstandings, confusion, updating order with incorrect information, etc.

Date of experience: June 16, 2021

So far so good
May 25, 2021
Previous review

So far so good.

Date of experience: May 25, 2021
Minnesota
1 review
0 helpful votes
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Excellent Quality and Serv ide
June 16, 2021
Updated review

Very easy to use ordering. Kept me updated on order. Fit perfectly.

Date of experience: June 16, 2021

Very easy to use ordering
June 2, 2021
Previous review

Very easy to use ordering

Date of experience: June 2, 2021
Arizona
1 review
1 helpful vote
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Wrinkles
July 16, 2021

The ordering process was easy and gentleman was helpful. However the finished product was not. The cover arrive tightly wrapped in plastic with the other one I ordered. After removing the wrapping it was obvious that it was just folded without a plan to reduce size for shipping. It shipped from India to Dubai to France to Memphis. It looks like a drunk groom slept in his wedding suit. Embarrasing, will not reccomend this company. Cheap labor at what cost?

Date of experience: June 16, 2021
Illinois
1 review
0 helpful votes
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Great covers!
June 16, 2021

I would give the products 5 stars but it would only let me select 4. Everything came in a timely manner and fit perfectly. They kept in constant communication to make sure all the measurements were correct to create a perfect fitting cover. I will definitely be ordering again soon for the pillows to match.

Date of experience: June 16, 2021
New Jersey
1 review
0 helpful votes
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Review
June 16, 2021

I am satisfied with the performance and timetable of the work

Date of experience: June 16, 2021
Texas
5 reviews
0 helpful votes
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Black ribbon trim around all edges.
July 16, 2021
Updated review

The shopping experience was good. However, the covers came with black ribbon trim around all edges and I did not see this trim on the covers I thought I ordered. This black certainly does not match my chairs I wanted covered. Why is the trim on them. I don't recall it in the picture where I ordered.

Date of experience: June 16, 2021

Quick and easy
June 2, 2021
Previous review

Quick and easy

Date of experience: June 2, 2021
Kansas
1 review
0 helpful votes
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Outdoor patio covers
June 16, 2021

Covers came neatly packaged and all four covers fit great. Very Satisfied. Thank You!

Date of experience: June 16, 2021
Idaho
1 review
0 helpful votes
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Encountered some confusion, regarding two zippers that I wanted added, during the online ordering process. Contacted two different rep's using the "Chat" feature online, to clear-up the confusion with the order and to ensure that my request for added zippers did not "slip through the cracks". The rep. Had me e-mail the zipper instructions and assured me that the order would be correctly fulfilled. Sadly, my order arrived but the zippers did not get added.

Date of experience: June 16, 2021
Arizona
1 review
0 helpful votes
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Satisfied
June 16, 2021

I found them to be thoughtful, thorough, professional and detailed oriented. They reached out more than once to discuss measurements, and shape of our custom cover to ensure we had the best fit. It took some time, but we are very pleased with the fit and quality of the cover. We were covering an outside water softener unit with many hoses, lines, angels, and heights. Perfect fit. Couldn't be happier.

Date of experience: June 16, 2021
Texas
1 review
0 helpful votes
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Cover for table
June 16, 2021
Updated review

Fit perfect and will fit well to keep table new and clean

Date of experience: June 16, 2021

Easy easy easy
June 4, 2021
Previous review

Easy easy easy

Date of experience: June 3, 2021
Texas
1 review
0 helpful votes
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Great product. Fast service.
June 16, 2021

I ordered a custom made cover. It is great quality and fit perfectly. Would highly recommend.

Date of experience: June 16, 2021
Minnesota
1 review
0 helpful votes
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Deck furniture cover
June 16, 2021

The website was very straight forward and I was able to get the cover I needed when I couldn't find one to fit my deck furniture

Date of experience: June 16, 2021
Massachusetts
1 review
0 helpful votes
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Perfect
June 16, 2021

Easy to use website, fast shipping, product quality and fit exceeds expectations. Getting ready to place multiple orders for other family members needs.

Date of experience: June 16, 2021
Arizona
1 review
0 helpful votes
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Cover for Foosebqll Table
June 16, 2021

I chose fabric that I thought was not as bulky as my previous purchases because it was beer a roof. However this cover looks to be even more weather proof. Meaning heavier and bulky.

Date of experience: June 16, 2021