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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Easy to find products i need. I ordered a BBQ covel and a fire pit cover. I received 2 BBQ covers and no fire pit cover. One of the BBQ covers fits fairly well (a little small) and the other appears to be for a completely different BBQ. Their customer support has been good so far - we'll see how long it takes for them to get this straightened out.
Good selection of products. Fast customer service. Like the discount!
Good selection of products. Fast customer service. Like the discount!
This was an easy step by step experience to get the perfect cushion covers.
The site says to use exact measurements because they will add 2" of space to your measurements, which I did, and included photos as requested. When they arrived one was maybe a 1/2 smaller than the other and both were a little too tight, but they are usable. My only concern is how tight they are on the nice teak legs. My advice is to add a little space of your own to account for them possibly not adding that space. Otherwise, they seem very nice.
Hello Scott. Thank you for taking the time to review your recent Coversandall purchase.
The elastic is tight to ensure your cover stays on securely even in strong winds. We apologize if this has inconvenienced you however it will loosen a bit over time.
We passionately handcraft hundreds of custom covers each day by meticulously following the measurements and instructions you provide. Admittedly, sometimes we make a mistake. However, we are firmly committed to making it right when given the opportunity and once the error is established.
Our Quality team has responded to your email requesting additional pictures. This will not only establish the error accurately but also ensure that any replacement being sent is the correct size. Your cooperation is greatly appreciated.
Ordered a custom fire pit cover, it arrived and was better than expected. Fit perfectly and looks great!
I had many questions prior to purchasing, so I used the online chat. They promptly answered answered my silly questions. To place the order was so easy. I was pleasantly surprised by the quality. The only thing I wasn't thrilled with was the color, It was my fault, I focused on the name of the color " Light Sand", not the picture. When covers arrived they looked like they were gray... in the light, they are clearly a brownish gray. They will work just fine and would order again in a heartbeat. I have already passed on the web site to my family members who are in need of covers also!
On Memorial Day weekend I decided it was about time I turned the patio into a relaxing oasis. I found an IKEA metal bed frame and a twin-sized mattress that made for the PERFECT outdoor daybed. Shopping this way made the expense much lower than buying at outdoor daybed which can cost over $1000. However, finding an outdoor cover for the mattress proved to be quite an issue UNTIL I found Covers and All. Their price was extremely reasonable and they were running a 10% sale for Memorial Day. The shipping was fast and the product is of very high quality.
Good site but pictures could of been clearer which caused me to order a cover twice
Hello Mik. Thank you for the rating and feedback.
We are sorry to learn that you found the 'How to measure' section confusing. Besides providing high quality products, we also want to ensure an easy and intuitive order process. We have shared this feedback with our website team to see if we can make it clearer.
Please accept our sincere apologies if our support did not meet your expectations. Though we make great efforts to deliver high quality products and superior customer service, we understand that there is room for improvement. Your feedback is important to us and we have shared your comments with the team.
If you face any such issues in the future, please do not hesitate to request a call back from a supervisor. We appreciate the opportunity to work with you. Thank you for choosing Coversandall.
Great job, execution to plan drawing was perfect. Quantum
Nice heavy duty table cover. Should hold up for 4+ years outdoors. Rather slow shipping but understandable because it was made in India!
Answered question about color text I didn't see as an option
Answered question about color text I didn't see as an option
The two covers were made to the correct dimensions but the elastic on one of them was cut way too short making it too tight and not usable. Eventually after multiple calls and emails to customer service and finally talking to management the cover will be replaced. Way to much hassle, could have been resolved on the first phone call as it was the company's mistake!
Hello Kathleen. We are sorry to learn that our support has not met your expectations.
Please accept our apologies for the delay in responding to your complaint. Like every business, we have also been affected by the pandemic. With an unusually high number of inquiries and limited staffing, we are doing all we can to attend to every customer as quickly as possible.
With product complaints, investigation may be required across multiple teams which takes time, hence we are unable to resolve such issues over a phone or chat conversation. Our intent is never to make it difficult for you and we're happy to call you once the investigation is complete.
The elastic is tight by design, to ensure your cover stays on securely even in strong winds. In our experience the elastic loosens a bit over time. Additionally, a replacement was never denied. Sometimes, such difficulties arise if the cover style you selected does not match the article you are trying to cover. Our Quality team simply requested a video showing the problem in the size. This is a standard and reasonable request, and specified as a requirement in our Terms of Use.
Based on your email in which you stated "can only be put on with two people working together on either side." the cover does fit, and your dissatisfaction was due to speculation that it would rip in the future.
Nevertheless, for your satisfaction we issued and have now dispatched a replacement with a modified design. Kindly note that this was offered as a goodwill gesture and in no way implies admission of an error from our side.
You should list the sizes for the items when they are in the cart so you can confirm that they are correct.
Very good from start to finish. The special order process was easy and the cover arrived with the correct measurements. We're also pleased with the thickness of the cover. It appears to be a quality product at a fair price.
Detailed measurements required, hope the fit is good
Detailed measurements required, hope the fit is good
Easy to order. Materials and construction looks good
The cover that came with our portable fire pit was very wimpy and tore soon after so I searched on line and found Covers & All with very good ratings, I ordered a cover and it fits very well and very sturdy. We are very pleased with it and have no hesitation recommending this company for all outdoor covers.
I really appreciate the quai Quality it really is amazing
Much higher quality than expected at this price point. Very very pleased, fast delivery as well. Will definitely keep them on my list for future use!
Purchased a cover for a grill table. I included an elastic bottom. The elastic is so tight that it is extremely difficult to put it on the table, even though the cover is the correct size.
Hello Joseph. Thank you for being a returning Coversandall customer.
We are sorry to learn that you are not as satisfied with your recent purchase as you were with your previous order. The elastic is tight to ensure your cover stays on securely even in strong winds. We apologize if this has inconvenienced you however it will loosen a bit over time.
If you need any assistance, please feel welcome to write to us at [email protected].
Easy to order
Material is very heavy duty
Fits perfectly on both patio chairs
Looks like it will withstand the weather and last a long time
The shopping experience was great. The cover I received; not so much. It was WAY bigger than expected and there were no instructions on how to use it. Don't know which is front and which is rear.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Borden. Please accept our apologies if we have inadvertently sent you the wrong cover.
We ship hundreds of orders each day and admittedly, sometimes we make a mistake. However, we are firmly committed to making it right when given the opportunity and once the error is established.
As requested by our associate during the chat conversation, kindly write to us at [email protected] with a picture of the taffeta label sewn on the inside edge of the cover which you feel is incorrect.