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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I had trouble sending the information necessary for my shade sails, couldn't seem to "get it together" to give the required information in the manner requested. They were beyond patience and courteous, never dropped the ball and continued to stay in contact with me until we got it done. Much appreciated. Would use them for anything they do anytime.
Only 2 days experience so far, but service and cover fit and quality are very good. I want to review again after a Montana winter or so with 18" of snow and -15 F temps. So far though, very good.
Ordering was easy and delivery was fast. Product was as described and good quality. I would order again.
My outdoor cushion covers had shredded. I looked for pre-made but had an odd size. I thought custom cushion covers would be too expensive. These look great and fit perfect! They seem pretty durable also.
The cover for my outdoor coffee table was made to my specifations. It arrived in a timely manner. Great quality and it fits perfectly! Worth the extra money paid.
Very durable material and fit. I will definitely buy another when needed.
Placed an order with Covers & All. It came and I was not satisfied with the quality of the product and wanted to return. I called customer service because I noticed it did not come with return directions. Talked with customer service and was asked to take some pictures and send to a customer helpline. The last communication I received was an email telling me that I should be happy with what they sent even though I was not satisfied with the quality. Covers & All deemed I should be satisfied and they would not offer a standard business refund. I must be missing something but since when do you not let an unsatisfied customer return the product in business? Wow-wondering how such a practice lets them remain in business. I will not recommend Covers & All to anyone I know.
Could not use PayPal. Something wrong with their (seller's) system according to PayPal. The cover fit good and looks good
Could not use PayPal. Something wrong with their (seller's) system according to PayPal.
Good communication about order status and good value
These covers are GREAT! I was very pleasantly surprised at how quickly they arrived - much sooner than originally projected. I was even happier when I unpacked the custom made covers I ordered and put them on my patio furniture. They are very thick, they fit perfectly, they have cords and tie downs to keep them secure. Well worth the money. I will be ordering two more for our table and fire pit.
My husband was going to throw out an irregular size cushion from patio set. Dogs nails had ripped cover. I keep hanging onto it and now with custom made cover it's perfect! I won that fight.
The mesh tarp was exactly what we needed to keep leaves and insects out of out stock tank water storage/soaking pool. It arrived in less than a week and the quality is perfect.
Easy ordering… Covers are great quality and durable!
Easy to to order and it comes exactly like I ordered. The material feels very durable and looks good too.
Strong material, good fit, looks great. I am very happy with the product and service.
This is The eighth time I have ordered from Covers & All from a basic cover to a detailed cover and I've never had a bad experience, just love this company!
The cover ended up being a perfect fit. After several back and forth changes with updated drawings from their team, it all came together. My daybed was an odd shape but in the end Covers & All was able to make the perfect cover.
I sent dimensions done exactly as directed on their site... the cover is hideously too big and looks like a huge shapeless sac sitting on top of my patio table. Their customer service starts with someone who can't speak English and ridiculous requests for unending pictures. One photo should be enough to show the sorry end product.
Hello Lynn. We are deeply concerned to learn that our support has not met your expectations.
We passionately handcraft hundreds of covers each day by meticulously following the measurements and instructions you provide. Admittedly, sometimes we make a mistake; we are firmly committed to making it right when given the opportunity and once the error is established. Having said that, from the pictures you shared over chat it seems highly unlikely that we would make such a significant error in the size.
Nevertheless, to validate that we have erred, pictures (or in some cases a video) clearly demonstrating the incorrect measurements are necessary. This is a standard and reasonable request. Considering the amount of work and material that go into making each cover, we feel it is fair that the error be pointed out beyond doubt. Our intent is certainly not to make it difficult or inconvenient for you, and we apologize if that is the impression we projected.
We did receive the pictures showing the measurements of the table and appreciate your cooperation in providing them. However, we have not received any picture showing the incorrect measurement of the cover itself. This was requested at the onset and is required not only to establish the error but also to ensure that any replacement being sent fits correctly.
We would like to resolve this to your satisfaction, especially if we have made an error in fabricating the cover. Thus, we hope you will reconsider our request to share the images of the cover indicating the wrong measurement. Regrettably, unless these are provided we are unable to offer the resolution you seek.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Elizabeth. We are sorry to note your disappointment with your custom covers. From your conversation with our support team we understand that the material is not what you wanted.
However, to make the order process as transparent as possible we have diligently listed the material specifications on the product page. For your covers the material chosen is COVER MAX which is described on the website as "1000 Denier, PVC Coated Polyester - Feels Like Vinyl".
We offer a wide range of fabrics. For customers who wish to check each material physically before placing the order, we even offer a Free Swatch Kit:
https://www.coversandall.com/swatch-kit.html
We understand you would expect to simply return the product as you are not satisfied, however as mentioned in our FAQs and Terms of Use this is only possible if we have made an error in fabricating the cover. We do not stock any covers; each order is custom made according to the ordered dimensions and is hence of no practical use even if returned.