On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Ordered 12 cushion covers to replace my outdoor set. I was nervous that my measurements would be wrong but everything fit perfect. They were actually easier to put on than my old covers. My only feedback would be that the covers weren't a soft cloth but more of a hybrid between vinyl and cloth. I'm ok with it though as it seems more sturdy to handle the outdoor elements.
Seems pretty easy so far... and it got here earlier than expected
Easy Peasy, web site is easy to navigate. Very satisfied with cushion cover, a perfect fit and a great upgrade for the price.
Easy Peasy, web site is easy to navigate.
I needed a cover for my outside sectional. The team at Covers & All were very concerned about getting a good fit for the custom cover and were diligent in their request for accurate measurements. The cover arrived about a week after the final design was approved and it looks great!
Ordering was simple & our fire pit cover came out exactly how we wanted it. The picture quality is great on our Logo. All we had to do was send the photo of what we wanted. We are very satisfied with our purchase & would purchase again in the future.
Had a great experience from start to finish. Ordering was straightforward and easy. I was under the impression I was going to receive my customized cover in a month, but it literally came a week if that after ordering very happy with the service. I would definitely order again.
I was super impressed with my order. All around amazing experience from online order to delivery.
First off, this is pretty much the only company that would service Canada. I needed a custom sized indoor bench cushion. The website was super easy to navigate and select everything I wanted. The customer inputs the size and chooses colour so know what you want and need, there is no fail there unless you make improper selections.
I was notified by email of a one time delivery date getting delayed, 5 days later than original date (which is fine considering there are delays everywhere you order), and yet it came a day earlier than expected.
Now for the quality and workmanship. Let me tell you it is far greater than my expectations. The durable material and zipper are exactly as described and what I needed. The colour beige is spot on, maybe the length should've been 1/2" longer but it fits fine. I didn't opt for upgrades in material quality and yet the basic is amazing on its own. It was packaged for delivery very carefully and arrived in perfect condition. I will be ordering for my outdoor patio set soon!
I ordered 4 chair covers for my patio, need 12 but decided to do 4 first to see how they look. PLEASE PLEASE PLEASE don't order from this company. I order blue strips covers they came in with faded blue and dark ink stripes like the color ink ran out. I request to return for a refund. The response from them was that's the way the picture look in their website so they wouldn't give me a complete refund. They refunded me 15% of my order $128.09 ($19.21). Please read all reviews before ordering they only want your money.
I have used Covers & All in the past, and I am delighted with their products. Everything is done very professionally. Outstanding workmanship. Perfect measurements.
I have used Covers & All in the past, and I am delighted with their products.
Needed custom sized outdoor covers and this was the only site that had them at a reasonable price. Easy to order.
Needed custom sized outdoor covers and this was the only site that had them at a reasonable price. Easy to order.
We tried many patio covers from Amazon but nothing fit. We decided to try Covers & All. The custom fit cover fit like a glove and the material is industrial strength.
I couldn't upload a picture of the sectional to my order.
Easy to procure, excellent quality of material. I would recommend this product to others
Custom cover arrived before the promised date. It is very well made and fits perfectly. I would definitely buy again!
Needed a customized cover for a set of stackable patio chairs. These chairs didn't stack straight up, but at a 20-30deg angle, so a regular cover wouldn't work. Reahced out to them regarding getting a custom made product, they were very communicative.
The ordering process was seamless and the product was exactly as anticipated. It arrived in a timely fashion as well.
Excellent, excellent product! There's covers were exactly what I have been looking for. Great price and saved our weather beat cushions.
Easy to order online. Items came custom made perfectly! Resorted our sun beating cushions.
The product seems great. I gave it 4 stars for the product simply because we just got the covers yesterday and don't know about durability yet.
Covers fit well. A little loose, but that was my fault in measuring.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Carolyn, we are disheartened to note your disappointment with the order and your views on the support or resolution provided. Please be advised that per the order confirmation email the order was for the Navy Blue Pattern- 3 which comes with alternating stripes in dark and light shades of the selected colour. Though we appreciate that this selection was possibly made in error, we are unable to reimburse the order in full as it was a custom made order that was manufactured per the choices submitted via our website. Hence, our team could only reimburse a sum that was just within the terms of our policy while keeping the customer in purview. Regards