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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,094
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Florida
1 review
0 helpful votes
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Fast service; quality product.
July 8, 2021

Ordering was easy and delivery was timely. The directions for measuring were clear and the descriptions of the fabrics was accurate.

Date of experience: July 8, 2021
Texas
1 review
0 helpful votes
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Works on the Spa
July 8, 2021

Ordering was easy and the cover came in and fit the spa perfectly.

Date of experience: July 8, 2021
Nevada
1 review
0 helpful votes
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Perfect Gift
July 8, 2021
Updated review

Easy to use website. Made this process fast can't wait to see the product! Edit: got the order and it's awesome. The cover I ordered was too small for the grill I needed it for so I put it on my smoker instead and I will be ordering another one that will fit my grill. The material is strong and rugged I would recommend Covers & All for all your outside appliances

Date of experience: July 8, 2021

Easy to use website
June 18, 2021
Previous review

Easy to use website. Made this process fast can't wait to see the product!

Date of experience: June 18, 2021
Missouri
2 reviews
0 helpful votes
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Ordered a rectangle outdoor cushion cover. Requested fabric ties centered on the length ZIPPERED side. Received fabric ties on the corners on the opposite outward facing side.

Date of experience: July 8, 2021
Banner B. — Covers & All USA Rep
over a year old

We are sincerely sorry to note the problem faced and for the delay in response from our side. As matters concerning order complaints require in-depth examination and validation, such conversations are managed by a separate team dedicated to that cause. Hence, our chat executive could not assist you back then as presumed as he had to abide by the protocol in place. We have apprised our complaints team of the issue but we'd request you to share the required photographic evidence and a picture of the taffeta label to help support your arguments and make it easy for our complaints team to decide on a resolution. Regards

New Jersey
1 review
0 helpful votes
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Great website.
Has easy to follow and select custom size, color and how many grommets you need.
My canvas for my pergola was delivered relatively quick.
Just wish they sold the D hooks to install on my pergola. Love having the option to remove after hot summer weather.

Date of experience: July 8, 2021

Great website.
Has easy to follow and select custom size, color and how grommets.
My canvas for my pergola was delivered relatively quick.
Just wish they sold the D hooks to install on my pergola. Live having the option to remove after hot summer weather.

Date of experience: July 8, 2021
California
1 review
0 helpful votes
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Excellent and easy
July 8, 2021

This was the easiest process and the cover is great!

Date of experience: July 8, 2021
Canada
1 review
0 helpful votes
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Pizza Oven Cover
July 8, 2021

Initially I wasn't sure where this was going because the oven I have doesn't match what you have on your website. That said, I appreciate how you stepped up to customize the cover to fit my oven. Well done!

Date of experience: July 8, 2021
Georgia
1 review
0 helpful votes
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Placed the order okay. Shipment arrived okay.
These were a gift to my daughter for her new home.
Packaging for mailing was terrible -- they were all "balled up"; therefore, all wrinkled upon arrival. Very disappointed in condition when received. She sent pictures to me.

Date of experience: July 8, 2021
Banner B. — Covers & All USA Rep
over a year old

Hello Linda. Thank you for reviewing your recent Coversandall purchase. We are sorry to note your disappointment due to the wrinkles on your covers.

We package each product as securely as possible. Due to the nature of the product, creasing is unavoidable, and because each cover is custom made to the size ordered there are no standardized folds. To minimize the wrinkles you can use a hot air blower over them. Leaving the cover out in the sun for a while also helps.

If the above doesn't work, you can iron the cover using the iron at its lowest setting, and with a regular cotton cloth between the surface of the iron and the cover. Do not leave the iron on any one spot; instead use brisk but firm strokes to even out the creases.

If you have additional comments or questions, please do not hesitate to write to us at [email protected].

California
1 review
0 helpful votes
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Excellent
July 8, 2021
Updated review

Excellent talor to customer need products

Good customer services

Keep doing customer need productions

Date of experience: July 8, 2021

Excellent talor to customer need products
June 26, 2021
Previous review

Excellent talor to customer need products

Date of experience: June 26, 2021
Illinois
1 review
0 helpful votes
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The covers are for my Jeep light bar and there is no rope running through length of the cover, only at the ends. There is no way to secure the cover around the light bar. These are useless

Date of experience: July 8, 2021
Banner B. — Covers & All USA Rep
over a year old

Jack, we are sorry to note the problem. Per our standard process, we do not provide a drawstring along the entire length or width of the fabric. Though we have apprised our complaints team of the issue, we would request you to share the taffeta label that's sewn on the inside seam along with a short video that shows the problem and helps our team decide on a resolution that could work for you. In order to avoid any confusion, please ensure that you send any communication from your registered email address. Regards

Hawaii
2 reviews
0 helpful votes
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Excellent
July 8, 2021
Updated review

Really easy to order, fast delivery, fits perfectly.

Date of experience: July 8, 2021

Really easy
June 18, 2021
Previous review

Really easy

Date of experience: June 18, 2021
Missouri
1 review
0 helpful votes
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Perfect fit!
July 8, 2021

Very satisfied with material, fit and quick delivery.

Date of experience: July 8, 2021
California
1 review
0 helpful votes
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Deck table cover.
July 8, 2021
Updated review

First time - Excellent. Product came as described with correct dimensions for an odd size table.

Date of experience: July 8, 2021

First time
June 23, 2021
Previous review

First time - Good.

Date of experience: June 23, 2021
North Carolina
2 reviews
12 helpful votes
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I will be buying again!
July 8, 2021

Great product. Matched my measurements perfectly. I was not expecting such high quality. Thank You.

Date of experience: July 8, 2021
New York
2 reviews
0 helpful votes
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Very happy
July 8, 2021

Cover exceeded expectations for quality and delivery was faster than expected.

Date of experience: July 8, 2021
Colorado
1 review
0 helpful votes
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Cushion covers are inexpensive and easy to order. Arrived a week early which was an unexpected positive (quick manufacturing too). Negative is that fabric options are hard to see on the website. There's no way to enlarge them to see more detail (an issue for the patterns) and can't order samples (so be aware the fabrics are not soft but more like a raincoat feel).

Date of experience: July 8, 2021
Banner B. — Covers & All USA Rep
over a year old

Hello Sharon. Thank you for taking the time to review your Coversandall purchase.

Though we have worked hard to make each product page as informative as possible, we understand there is always room for improvement. Your feedback is greatly appreciated; we are sharing it with our site development team for review.

The material selected for your covers is CUSHION RITE, which is listed as "600 Denier, 100% Solution Dyed Polyester Fabric with one side PU Coat". The PU coat makes it feel like vinyl. For a fabric feel we have a different material which is also available for selection on the product page - COVER FAB.

We do offer samples - to order our Free Swatch Kit please visit this page:

https://www.coversandall.com/swatch-kit.html

Note that our support team is available 24x7 via our phone and chat helplines for any questions you may have before or after placing your order. We appreciate the opportunity to work with you. Thank you for choosing Coversandall.

Michigan
1 review
0 helpful votes
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Great product!
July 8, 2021

Grill cover was an easy product to order. Fits beautifully.

Date of experience: July 8, 2021
Pennsylvania
1 review
0 helpful votes
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Pleasantly surprised
July 8, 2021

I needed cushion covers for my L shaped outdoor couch. I ordered replacements through coversandall and was very impressed and satisfied with the product so far. I've only had them one day so far, but the material is nice and comfortable and looks like it should hold up with our sunny and rainy weather. Would definitely recommend

Date of experience: July 8, 2021
Ohio
1 review
0 helpful votes
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Custom fire pit cover
July 8, 2021
Updated review

While searching online for local upholstery shops to make a cover for my custom fire pit, Covers and All's site showed in the results. I noticed they were in GA so I submitted a drawing with dimensions along with photos. The price was what I deemed appropriate so I approved the quote and ordered the cover.
I did not read the reviews prior to ordering and likely would not have ordered the cover if I had. I was nervous after discovering they have their covers made in India (especially during Covid) and that delivery times seemed excessive. Well the good news is my cover actually arrived a couple days earlier than expected and fits perfect. Dimensions and tolerances are exact. Stitching is perfect. The vents are a nice touch and the upgraded fabric is sturdy and should last a long time.

Date of experience: July 8, 2021

Looking forward to our first custom cover
June 21, 2021
Previous review

Looking forward to our first custom cover.

Date of experience: June 21, 2021
Ohio
1 review
0 helpful votes
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Quality covers
July 8, 2021

I was genuinely surprised at the quality of my fire pit cover. It's fits perfectly, appears to be very durable and looks very nice.

Date of experience: July 8, 2021