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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Somehow I messed up the first order. My fault I think.
Somehow I messed up the first order. My fault I think.
I ordered a custom cover. I sent pictures and measurements that were directly from the manufacturer. I received a pre made cover that does not fit. I call customer service and was told to send an email with all pertinent information. I did so and have not heard back.
July 9,2021
After a few emails Covers & All came through! They asked for even more details on measurements and remade the cover. Would not hesitate to order from them again. Thank you for standing behind what you sell!
I ordered a custom cover. I sent pictures and measurements that were directly from the manufacturer. I received a pre made cover that does not fit. I call customer service and was told to send an email with all pertinent information. I did so and have not heard back.
I ordered a custom cover. I sent pictures and measurements that were directly from the manufacturer. I received a pre made cover that does not fit. I call customer service and was told to send an email with all pertinent information. I did so and have not heard back.
Fairly easy to order. Delivery was much faster than expected.
Very rugged material - order received exactly as requested. In fact, I wasn't even going to open the package until this fall when I intended to use the tarps for winter storage. I was so certain they would be exactly what I needed. Then, when I got a request to comment on the product, I did open and inspect.
No surprise - just what I ordered!
Complete garbage. Buckle straps literally disintegrated after 1 winter. Corners are starting to crack after just under 1 year of use. Don't waste your money. Classic Accessories make a much better cover for a lot less than these ones. Do yourself a favour and don't buy these. I don't expose them to last more than another year. FYI I purchased the custom covers in tan.
Fast and Easy to order the covers. Delivery is quick and easy as well
Fast and Easy to order the covers. Delivery is quick and easy as well
We ordered a large custom cover. This company took great care to be sure it would fit properly. It arrived and we are thrilled with the look, fit and material used for the toughest cover. We have strong New Mexico winds and this cover will protect our grill.
Frustrating. Thought my order was all set and was told all was good by several on line chats. After I contacted them by phone... a real struggle there but in the end I will say I was very pleased with the covers I purchased.
Thanks for appreciating the quality of our products, April. Nonetheless, we are sorry to note your disappointment with our service or our support staff and would like to know what could help make it better. Kindly write to us at [email protected] and share your ideas and suggestions to help us create or offer a service or structure that makes things easier for our community.
I should have realized that custom covers are not returnable I had to order new ones. The customer service rep gave me a discount code but it didn't work. I had my husband check this order just in case. It is a very good product. The fabric is very plasticky but is supposed to be water proof. Not at all like a canvas fabric. Not at all soft. But will work for outdoor weather. The second set of pillow covers were done well
Hello Jeannette. Thank you for reviewing your Coversandall experience and for acknowledging our service efforts.
We are sorry that the pillow covers on your first order did not fit as desired. Since each cover is custom made to the size ordered (we do not stock any covers) we are unable to offer a replacement unless we have made an error in fabricating it. Thank you so much for understanding this.
The code our associate provided (SUPERDEALS) was valid up to 30 June and should have worked; we have received orders using this coupon code. Nevertheless, we are flagging this to our technical team to look into.
On your new order we see that you have successfully used the coupon code USA20 for a flat 15% discount. Kindly note for future reference that you are welcome to contact us anytime in case the information or details we have provided do not address your requirement. We usually have several active promotions at any time. Sometimes, more than one of these offers is applicable to your order. You are welcome to use the coupon code that allows you the highest discount. To view a list of active offers at any time, please visit this page:
https://www.coversandall.com/coupons
With regard to the material, you have selected CUSHION RITE which is listed as "600 Denier, 100% Solution Dyed Polyester Fabric with one side PU Coat". The PU coat makes it feel like vinyl (plastic). For a fabric feel we have a different material which is also available for selection on the product page - COVER FAB.
May we suggest that you order our Free Swatch Kit to get a glimpse of all the fabrics we have on offer? There is no cost associated with ordering one and we feel you would find it useful. You can order the kit here:
https://www.coversandall.com/swatch-kit.html
I should have realized that custom covers are not returnable I had to order new ones. The customer service rep gave me a discount code but it didn't work. I had my husband check this order just in case.
The skylight covers are very durable and fit to perfection. They are perfect for keeping out the glaring sun.
Easy to use wed site. Fast service. Looks great. High quality. Easy installation
Super easy to order. Entered the measurements I needed and received a perfect fitting custom cover.
I have ordered from Covers & All three times in the past year, all with custom projects. The customer service department was quick to respond with graphics confirming my orders. This gave my confidence that my orders would be delivered as planned. Covers and All is an exceptionally well run organization.
Ordered July 1st arrived 9th, fantastic service along with high quality covers, superb 1st class service!
This company is amazing. They were incredibly responsive, asked all the right questions regarding custom sizes, provided guidance on measurements of the sectional and chairs. Received within 2 weeks and fits like a glove. Great value as well.
I ordered custom cover for an outdoor sectional couch that I have on a deck at my vacation home. The process for sizing the cover was easy. The whole process from the time I placed my order to home delivery was three weeks total. The quality of the cover is excellent, materials, workmanship all great. The fit was exactly what i was hoping for. Placing the cover on the L shaped sectional is easy and it is waterproof as advertised. The manufacturer's covers made for this couch were individual covers foe each piece of the couch, this would mean i would have to separate each piece in order to cover it. With the Covers & All one piece cover, I leave the couch intact as one piece and just pull it over. The elastic bottom makes installation easy. It also has the additional straps to hold it to the couch for winter or storm storage. The price for what i recieved was resonable.
I ordered (2) custom covers and haven't received them.
They were shipped to a different address in error.
My address was correct.
The team did a great job getting the right fit for my grill covers. Very good customer service & prompt responses to my questions. Definitely would recommend this site to others..
Super easy process and very high quality cover. Fits perfectly and is very well made.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Paolo, we are extremely sorry for the inconvenience caused by this one of a rare occurrence. As we currently do not operate a mending shop in Canada our resolutions team proposed sending over a quality set of push clip ties so that it could be stitched locally besides offering a 10% rebate on the last purchase to resolve this issue. Our outdoor cover fabrics are resilient in nature and last for quite the time as reported by many of our existing customers.
Though, we are saddened by your statements we would like to know if you have an alternate proposal in mind. If it's possible to give this cased a rethought, we would request you to respond on the last communication trail with our complaint team so that we can give this case a revisit. Regards