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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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New York
1 review
0 helpful votes
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Shipped to wrong address
July 10, 2021

I ordered (2) custom covers and haven't received them.
They were shipped to a different address in error.
My address was correct.

Date of experience: July 10, 2021
Washington
1 review
0 helpful votes
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Perfect Fit
July 10, 2021
Updated review

The team did a great job getting the right fit for my grill covers. Very good customer service & prompt responses to my questions. Definitely would recommend this site to others..

Date of experience: July 10, 2021

Great site, great prices!
June 20, 2021
Previous review

Great site, great prices!

Date of experience: June 20, 2021
Utah
1 review
0 helpful votes
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Excellent custom cover
July 10, 2021

Super easy process and very high quality cover. Fits perfectly and is very well made.

Date of experience: July 9, 2021
California
2 reviews
0 helpful votes
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Reliable!
July 9, 2021

Quick to deliver, earlier than expected and perfect size, good quality product, true to color. Very well wrapped.

Date of experience: July 9, 2021
California
1 review
0 helpful votes
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Picnic Table cover
July 9, 2021

I gave them the measurements and they made a cool cover. It actually arrived earlier than estimated and it fits perfect. Time will tell on the longevity of the cover. Its only been 2 days. So far so good.

Date of experience: July 9, 2021
California
1 review
0 helpful votes
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Fire Pit Cover
July 9, 2021

I ordered a fire pit cover for my hexagonal, outdoor fire pit. It arrived with the exact dimensions that I ordered and fit perfectly! I am now a loyal customer!

Date of experience: July 9, 2021
Virginia
1 review
0 helpful votes
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Website made it easy to provide necessary details for a perfect fit for a large outdoor semi-circular seating arrangement and large ottoman. The team reached out multiple times to ensure they had everything just right.

Date of experience: July 9, 2021
Georgia
1 review
0 helpful votes
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Fire tower civers
July 9, 2021

Couldn't be more satisfied with quality of product. Easy order process and earlier than expected arrival. Ty!

Date of experience: July 9, 2021
Kansas
1 review
0 helpful votes
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Great Custom Cover!
July 9, 2021

Needed a cover for our new patio dining set which is tall and long. Found the "fire pit cover" to be the best matched shape, gave them the dimensions and had a great quality product that fits perfectly in under a week… Well ahead of schedule. Happy with everything from beginning to end!

Date of experience: July 9, 2021
California
1 review
0 helpful votes
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Very good materials
July 9, 2021
Updated review

Very attentive to details which is why it is surprising the clips were placed incorrectly.

Date of experience: July 9, 2021
Banner B. — Covers & All USA Rep
over a year old

Hello Stephen. Thank you for taking the time to review your recent Coversandall purchase and for acknowledging our efforts at being meticulous while designing your cover.

We see your final instruction for the placement of the push clips ("Measurements A and B should both be 12 inches.") Please accept our sincere apologies if the placement was not as requested. Though we make great efforts to deliver high quality products and superior customer service, we understand that there is room for improvement.

Would you mind sending us a picture of your cover showing the incorrect location of the push clips? This would help us identify the point of failure and try to prevent it from happening again. You can email us at [email protected] with the picture. Please do not hesitate to include your own thoughts about what went wrong.


Easy to use
June 3, 2021
Previous review

Easy to use

Date of experience: June 2, 2021
California
1 review
0 helpful votes
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Great Product! Arrived Fast!
July 9, 2021
Updated review

The site was so easy to use. We measured everything before sitting down to order. The site makes it really easy to make sure your order is correct. Once we measured we also took pictures of what we were covering to send in with our order. This was very smart on their part because then they could tell if something might be a little off. And sure enough one of my measurements was incorrect and they emailed me. The measurement was fixed but I found it very comforting that they were wanting to make the product correctly because the couch cover I ordered wasn't cheap.

Date of experience: July 9, 2021

I think putting a cap on the discount is kind of false...
June 23, 2021
Previous review

I think putting a cap on the discount is kind of false marketing.

Date of experience: June 22, 2021
California
1 review
0 helpful votes
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Fan Cover
July 9, 2021

Very thorough with making sure that all measurements were correct and the final product was well made. Good communication.

Date of experience: July 9, 2021
California
1 review
0 helpful votes
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Treadmill Cover
July 9, 2021
Updated review

Very easy website to navigate and good product choices

Date of experience: July 9, 2021

Very easy website to navigate
June 24, 2021
Previous review

Very easy website to navigate

Date of experience: June 24, 2021
Wisconsin
1 review
0 helpful votes
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Lounge Chair Covers
July 9, 2021
Updated review

The process for ordering custom sized lounge chair covers was very easy. I found a lounge chair style that most resembled my chairs and then I recorded the measurements. The custom made covers came very timely. I am very pleased.

Date of experience: July 9, 2021

Great so far
June 27, 2021
Previous review

Great so far

Date of experience: June 26, 2021
Colorado
1 review
0 helpful votes
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Great service
July 9, 2021

Worked with the team to ensure the custom cover made fit exactly to what I had based on the pictures and dimensions provided.

Cover was made and shipped in two weeks.

Fitment is spot on!

Date of experience: July 9, 2021
Puerto Rico
1 review
0 helpful votes
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Fast and great product
July 9, 2021

I order a costume size and came perfectly. Great materials, easy process to order and fast delivery. Recommend

Date of experience: July 9, 2021
Connecticut
1 review
0 helpful votes
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I like the product
July 9, 2021

This is the first time, we order i like it, i just have an issue, the egg chair cover doesn't fit right, the zipper doesn't close, needs to be about 24" wider, to be looser to close,

Date of experience: July 9, 2021
Banner B. — Covers & All USA Rep
over a year old

Hello Antonio. Thank you for reviewing your Coversandall experience.

We are sorry to learn that your oval chair cover did not fit as desired. Regrettably, we are unable to offer a replacement unless we have made an error in fabricating the cover.

We passionately handcraft hundreds of custom covers each day by diligently following the measurements provided. Admittedly, sometimes we make a mistake. However, we are firmly committed to making it right once the error is established.

Your order confirmation email lists the measurements you provided for the cover. Kindly compare the ordered size with the cover you have received. If you find any discrepancies, please take a picture of the cover showing the incorrect measurement using a tape measure and email us at [email protected]. Our Quality team will gladly look into this and assist you with an appropriate resolution.

Georgia
1 review
0 helpful votes
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Quality Product
July 9, 2021

Shipment arrived a week ahead of schedule. The quality of the outdoor lawn furniture seat covers is so much superior to the covers we originally had. Super happy customer and will be ordering some more to replace the rest of our seat covers!

Date of experience: July 9, 2021
California
1 review
0 helpful votes
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Excellent Quality
July 9, 2021
Updated review

User friendly website, quality materials, quality workmanship, quick turnaround and shipping. Very happy customer here,

Date of experience: July 9, 2021

Fairly friendly website
June 27, 2021
Previous review

Fairly friendly website

Date of experience: June 27, 2021
Massachusetts
1 review
0 helpful votes
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Design Executed Incorrectly
August 8, 2021

The design for the covers I ordered was executed incorrectly and the covers did not fit.

Date of experience: July 9, 2021
Banner B. — Covers & All USA Rep
over a year old

Tom, we are sorry to note the inconvenience. Our covers are carefully and passionately handcrafted based on the digital cut files prepared for an order. In this case, the cover was made per the drawing that was approved on June 28,2021. Nevertheless, we appreciate your concern and believe in working towards a resolution. Hence, we have requested our complaints team to respond to your email and have this matter resolved at the earliest.