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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Good I measured it 2 inches too small so I called them and they fixed it by adding 2 inchs to the W, for free the day after I ordered. Thank You.
You are asking me to review the cover I ordered when I have not yet received it!
Staff was very helpful, kept us updated throughout he entire process. Cover actually arrived early.
At least the survey team is working. Unfortunately, it's difficult to comment on my level of satisfaction regarding something I've never seen.
We are sorry to note your disappointment. At times our review team sends our review solicitations for recently placed orders in an effort to capture the sentiments and satisfaction levels associated with such orders. Per our records, your order was placed on June 30,2021, for scheduled delivery by July 15,2021. This order was processed in accordance with our current routine and shipped via FedEx on July 5,2021. The tracking history of the shipment indicates that your order was delivered a day before, on July 13,2021.
We are confident of our product would have met your expectations. However, if you wish to share something, you may write to us at [email protected]
If you go back to make a change some dimensions lost I know I put in 5.5 inches and it changed it to 18 inches luckily your company caught it
Hello Victor. Thank you taking the time to review your recent Coversandall purchase.
Please accept our sincere apologies for any difficulties you faced while placing your order. Besides providing high quality products, we also want to ensure an easy and intuitive buying experience.
It is not possible for the measurements to change automatically between the starting and the Cart page. Note that our product pages are dynamic since the price is updated instantly based on the selections you make. If you use the 'Back' button on your browser to navigate to the previous page, it will reload the page and hence reset it to the default values. Instead, you can add the item to your Cart and then click on Edit to make required changes. A summary of the items in your cart appears on every page of the order process.
Nevertheless, we have shared your comments and order details with our technical team so they can look into this and fix if something is wrong.
We review each set of measurements; fortunately the measurements you had enterd seemed disproportionate so we were able to alert you and seek clarification. We also encourage customers to upload reference pictures of the equipment you intend to cover - this ensures the cover is designed keeping your requirements in mind and also increases the possibility of us noticing any discrepancies in the measurements.
We are glad that you like the outcome on your custom bench cover, and we look forward to delighting you again with your next order! Note that our support team is available 24x7 via our phone and chat helplines for any assistance you need before or after placing your order. We appreciate the opportunity to work with you. Thank you for choosing Coversandall.
If you go back to make a change some dimensions are lostRather stupid to send this when I haven't received the product yet
If you go back to make a change some dimensions are lost
Buyer Beware!
Prior to ordering, I was told the cushion cover has a fabric feel. It does not. There is no different feel than the vinyl storage cover. It even makes the same scratchy sound when you run your hand over it. After a month long correspondence of complaints and request for a refund, they are refusing to refund my money. I wish I had done my research in reading reviews about this company. They are lying thieves and have since removed my review from their site and blocked me from making any further comments. I have filed a complaint with the Better Business Bureau. There are many reputable companies to buy from, unfortunately this is not one of them.
Christina, we have reviewed the complete details associated with this case. Sadly, there are no culpable errors on our part. Our Cushion Rite fabric is made of solution-dyed polyester, polyester is an artificial fabric made of polyester yarns which is a plastic derivative. The texture and feel of a polyester fabric vary with the treatment, yarn count, weave and the use that it's intended for. Our chat representative had earlier mentioned that the Cushion Rite fabric has a more fabric-like feel when compared to the fabrics employed for our custom covers (i. E the Cover Max or Cover Tuff) which are more heavy-duty, and coated with PVC.
Sadly, this case does not qualify for a refund because these cushion covers were custom made and the claim for refund falls under the category of perceived or assumed quality. Hence, it was denied by our complaints team. However, following much debate, our social team did take an extra step and offered a final proposal of either 40% in a refund or 60% in store credit which was disregarded or denied.
While we appreciate your discretion to submit a complaint with the BBB or seek an additional or alternate resolution we are put on the final decision that has been made.
We purchased a custom cover for our new outdoor large bistro table with six chairs. It was so easy to do on the website.
I really appreciate finding a company that makes custom covers for outdoor furniture, especially for Adirondack chairs of irregular proportions. When the covers arrived, they were an exact fit for each piece. The quality of the materials is excellent as well.
I really appreciate finding a company that makes custom covers for outdoor furniture, especially for Adirondack chairs of irregular proportions.
Great great and great! Did I mention great? Thank you!
Great great and great! Did I mention great? Thank you!
Covers faded in the sun within days. After trying to contact customer support and finally threatening I dispute the charges they said they are sending replacements. They haven't arrived yet but I assume they are on their way.
Eric, we are sorry to note the inconvenience faced with your recent orders. Our Cushion Rite fabrics are supposed to be moderately UV resistant and not fade that easily, so it's a bit surprising to us as well. An internal study is currently underway to identify the gaps in this case. Please note that the replacement orders have been shipped from our unit and the tracking details of each has been shared on our registered email address.
Somehow I messed up the first order. My fault I think.
Somehow I messed up the first order. My fault I think.
I ordered a custom cover. I sent pictures and measurements that were directly from the manufacturer. I received a pre made cover that does not fit. I call customer service and was told to send an email with all pertinent information. I did so and have not heard back.
July 9,2021
After a few emails Covers & All came through! They asked for even more details on measurements and remade the cover. Would not hesitate to order from them again. Thank you for standing behind what you sell!
I ordered a custom cover. I sent pictures and measurements that were directly from the manufacturer. I received a pre made cover that does not fit. I call customer service and was told to send an email with all pertinent information. I did so and have not heard back.
I ordered a custom cover. I sent pictures and measurements that were directly from the manufacturer. I received a pre made cover that does not fit. I call customer service and was told to send an email with all pertinent information. I did so and have not heard back.
Fairly easy to order. Delivery was much faster than expected.
Very rugged material - order received exactly as requested. In fact, I wasn't even going to open the package until this fall when I intended to use the tarps for winter storage. I was so certain they would be exactly what I needed. Then, when I got a request to comment on the product, I did open and inspect.
No surprise - just what I ordered!
Complete garbage. Buckle straps literally disintegrated after 1 winter. Corners are starting to crack after just under 1 year of use. Don't waste your money. Classic Accessories make a much better cover for a lot less than these ones. Do yourself a favour and don't buy these. I don't expose them to last more than another year. FYI I purchased the custom covers in tan.
Paolo, we are extremely sorry for the inconvenience caused by this one of a rare occurrence. As we currently do not operate a mending shop in Canada our resolutions team proposed sending over a quality set of push clip ties so that it could be stitched locally besides offering a 10% rebate on the last purchase to resolve this issue. Our outdoor cover fabrics are resilient in nature and last for quite the time as reported by many of our existing customers.
Though, we are saddened by your statements we would like to know if you have an alternate proposal in mind. If it's possible to give this cased a rethought, we would request you to respond on the last communication trail with our complaint team so that we can give this case a revisit. Regards
Fast and Easy to order the covers. Delivery is quick and easy as well
Fast and Easy to order the covers. Delivery is quick and easy as well
We ordered a large custom cover. This company took great care to be sure it would fit properly. It arrived and we are thrilled with the look, fit and material used for the toughest cover. We have strong New Mexico winds and this cover will protect our grill.
Frustrating. Thought my order was all set and was told all was good by several on line chats. After I contacted them by phone... a real struggle there but in the end I will say I was very pleased with the covers I purchased.
Thanks for appreciating the quality of our products, April. Nonetheless, we are sorry to note your disappointment with our service or our support staff and would like to know what could help make it better. Kindly write to us at [email protected] and share your ideas and suggestions to help us create or offer a service or structure that makes things easier for our community.
I should have realized that custom covers are not returnable I had to order new ones. The customer service rep gave me a discount code but it didn't work. I had my husband check this order just in case. It is a very good product. The fabric is very plasticky but is supposed to be water proof. Not at all like a canvas fabric. Not at all soft. But will work for outdoor weather. The second set of pillow covers were done well
Hello Jeannette. Thank you for reviewing your Coversandall experience and for acknowledging our service efforts.
We are sorry that the pillow covers on your first order did not fit as desired. Since each cover is custom made to the size ordered (we do not stock any covers) we are unable to offer a replacement unless we have made an error in fabricating it. Thank you so much for understanding this.
The code our associate provided (SUPERDEALS) was valid up to 30 June and should have worked; we have received orders using this coupon code. Nevertheless, we are flagging this to our technical team to look into.
On your new order we see that you have successfully used the coupon code USA20 for a flat 15% discount. Kindly note for future reference that you are welcome to contact us anytime in case the information or details we have provided do not address your requirement. We usually have several active promotions at any time. Sometimes, more than one of these offers is applicable to your order. You are welcome to use the coupon code that allows you the highest discount. To view a list of active offers at any time, please visit this page:
https://www.coversandall.com/coupons
With regard to the material, you have selected CUSHION RITE which is listed as "600 Denier, 100% Solution Dyed Polyester Fabric with one side PU Coat". The PU coat makes it feel like vinyl (plastic). For a fabric feel we have a different material which is also available for selection on the product page - COVER FAB.
May we suggest that you order our Free Swatch Kit to get a glimpse of all the fabrics we have on offer? There is no cost associated with ordering one and we feel you would find it useful. You can order the kit here:
https://www.coversandall.com/swatch-kit.html
I should have realized that custom covers are not returnable I had to order new ones. The customer service rep gave me a discount code but it didn't work. I had my husband check this order just in case.
The skylight covers are very durable and fit to perfection. They are perfect for keeping out the glaring sun.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dennis, we are sorry to note the review solicitation request a bit unwelcoming. Please note that per our practices our review team sends out review solicitations after an order is placed to gather user sentiments and satisfaction details related to that purchase experience. Your order was placed on July 1,2021, for delivery by July 28,2021. Per the FedEx tracking details available for this order this shipment was delivered on July 13,2021.
While we are confident of our goods meeting the required standards, we would still like to know your experience first hand. Feel free to write back to us at [email protected]