Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,525
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Richard V.
Unfollow Richard V.
Share Review
Report Review

Excellent covers
July 10, 2021
Updated review

Easy to use wed site. Fast service. Looks great. High quality. Easy installation

Date of experience: July 10, 2021

Easy to use wed site
June 29, 2021
Previous review

Easy to use wed site

Date of experience: June 29, 2021
Pennsylvania
2 reviews
0 helpful votes
Follow Suzy G.
Unfollow Suzy G.
Share Review
Report Review

High quality custom cover
July 10, 2021

Super easy to order. Entered the measurements I needed and received a perfect fitting custom cover.

Date of experience: July 10, 2021
Michigan
1 review
0 helpful votes
Follow Dan V.
Unfollow Dan V.
Share Review
Report Review

Excellent Customer Service
July 10, 2021

I have ordered from Covers & All three times in the past year, all with custom projects. The customer service department was quick to respond with graphics confirming my orders. This gave my confidence that my orders would be delivered as planned. Covers and All is an exceptionally well run organization.

Date of experience: July 10, 2021
GB
2 reviews
1 helpful vote
Follow Eric E.
Unfollow Eric E.
Share Review
Report Review

Outstanding Service
July 12, 2021

Ordered July 1st arrived 9th, fantastic service along with high quality covers, superb 1st class service!

Date of experience: July 10, 2021
North Carolina
2 reviews
0 helpful votes
Follow Agnes P.
Unfollow Agnes P.
Share Review
Report Review

Great
July 10, 2021

Also great. Measurements were right to size and color choices and good and great fabric.

Date of experience: July 10, 2021
Minnesota
1 review
0 helpful votes
Follow Greg Q.
Unfollow Greg Q.
Share Review
Report Review

This company is amazing. They were incredibly responsive, asked all the right questions regarding custom sizes, provided guidance on measurements of the sectional and chairs. Received within 2 weeks and fits like a glove. Great value as well.

Date of experience: July 10, 2021
Massachusetts
1 review
0 helpful votes
Follow Barry Y.
Unfollow Barry Y.
Share Review
Report Review

Custom sectional couch cover
July 10, 2021

I ordered custom cover for an outdoor sectional couch that I have on a deck at my vacation home. The process for sizing the cover was easy. The whole process from the time I placed my order to home delivery was three weeks total. The quality of the cover is excellent, materials, workmanship all great. The fit was exactly what i was hoping for. Placing the cover on the L shaped sectional is easy and it is waterproof as advertised. The manufacturer's covers made for this couch were individual covers foe each piece of the couch, this would mean i would have to separate each piece in order to cover it. With the Covers & All one piece cover, I leave the couch intact as one piece and just pull it over. The elastic bottom makes installation easy. It also has the additional straps to hold it to the couch for winter or storm storage. The price for what i recieved was resonable.

Date of experience: July 10, 2021
New York
1 review
0 helpful votes
Follow Joe H.
Unfollow Joe H.
Share Review
Report Review

Shipped to wrong address
July 10, 2021

I ordered (2) custom covers and haven't received them.
They were shipped to a different address in error.
My address was correct.

Date of experience: July 10, 2021
Washington
1 review
0 helpful votes
Follow Dale E.
Unfollow Dale E.
Share Review
Report Review

Perfect Fit
July 10, 2021
Updated review

The team did a great job getting the right fit for my grill covers. Very good customer service & prompt responses to my questions. Definitely would recommend this site to others..

Date of experience: July 10, 2021

Great site, great prices!
June 20, 2021
Previous review

Great site, great prices!

Date of experience: June 20, 2021
Utah
1 review
0 helpful votes
Follow Jonathan Z.
Unfollow Jonathan Z.
Share Review
Report Review

Excellent custom cover
July 10, 2021

Super easy process and very high quality cover. Fits perfectly and is very well made.

Date of experience: July 9, 2021
California
2 reviews
0 helpful votes
Follow Iyel N.
Unfollow Iyel N.
Share Review
Report Review

Reliable!
July 9, 2021

Quick to deliver, earlier than expected and perfect size, good quality product, true to color. Very well wrapped.

Date of experience: July 9, 2021
California
1 review
0 helpful votes
Follow Satisfied M.
Unfollow Satisfied M.
Share Review
Report Review

Picnic Table cover
July 9, 2021

I gave them the measurements and they made a cool cover. It actually arrived earlier than estimated and it fits perfect. Time will tell on the longevity of the cover. Its only been 2 days. So far so good.

Date of experience: July 9, 2021
California
1 review
0 helpful votes
Follow Diana P.
Unfollow Diana P.
Share Review
Report Review

Fire Pit Cover
July 9, 2021

I ordered a fire pit cover for my hexagonal, outdoor fire pit. It arrived with the exact dimensions that I ordered and fit perfectly! I am now a loyal customer!

Date of experience: July 9, 2021
Virginia
1 review
0 helpful votes
Follow Mike J.
Unfollow Mike J.
Share Review
Report Review

Website made it easy to provide necessary details for a perfect fit for a large outdoor semi-circular seating arrangement and large ottoman. The team reached out multiple times to ensure they had everything just right.

Date of experience: July 9, 2021
Georgia
1 review
0 helpful votes
Follow Thaila R.
Unfollow Thaila R.
Share Review
Report Review

Fire tower civers
July 9, 2021

Couldn't be more satisfied with quality of product. Easy order process and earlier than expected arrival. Ty!

Date of experience: July 9, 2021
Kansas
1 review
0 helpful votes
Follow Jason F.
Unfollow Jason F.
Share Review
Report Review

Great Custom Cover!
July 9, 2021

Needed a cover for our new patio dining set which is tall and long. Found the "fire pit cover" to be the best matched shape, gave them the dimensions and had a great quality product that fits perfectly in under a week… Well ahead of schedule. Happy with everything from beginning to end!

Date of experience: July 9, 2021
California
1 review
0 helpful votes
Follow Stephen U.
Unfollow Stephen U.
Share Review
Report Review

Very good materials
July 9, 2021
Updated review

Very attentive to details which is why it is surprising the clips were placed incorrectly.

Date of experience: July 9, 2021
Banner B. — Covers & All USA Rep
over a year old

Hello Stephen. Thank you for taking the time to review your recent Coversandall purchase and for acknowledging our efforts at being meticulous while designing your cover.

We see your final instruction for the placement of the push clips ("Measurements A and B should both be 12 inches.") Please accept our sincere apologies if the placement was not as requested. Though we make great efforts to deliver high quality products and superior customer service, we understand that there is room for improvement.

Would you mind sending us a picture of your cover showing the incorrect location of the push clips? This would help us identify the point of failure and try to prevent it from happening again. You can email us at [email protected] with the picture. Please do not hesitate to include your own thoughts about what went wrong.


Easy to use
June 3, 2021
Previous review

Easy to use

Date of experience: June 2, 2021
California
1 review
0 helpful votes
Follow Davina J.
Unfollow Davina J.
Share Review
Report Review

Great Product! Arrived Fast!
July 9, 2021
Updated review

The site was so easy to use. We measured everything before sitting down to order. The site makes it really easy to make sure your order is correct. Once we measured we also took pictures of what we were covering to send in with our order. This was very smart on their part because then they could tell if something might be a little off. And sure enough one of my measurements was incorrect and they emailed me. The measurement was fixed but I found it very comforting that they were wanting to make the product correctly because the couch cover I ordered wasn't cheap.

Date of experience: July 9, 2021

I think putting a cap on the discount is kind of false...
June 23, 2021
Previous review

I think putting a cap on the discount is kind of false marketing.

Date of experience: June 22, 2021
California
1 review
0 helpful votes
Follow Gladys P.
Unfollow Gladys P.
Share Review
Report Review

Fan Cover
July 9, 2021

Very thorough with making sure that all measurements were correct and the final product was well made. Good communication.

Date of experience: July 9, 2021
California
1 review
0 helpful votes
Follow Terry W.
Unfollow Terry W.
Share Review
Report Review

Treadmill Cover
July 9, 2021
Updated review

Very easy website to navigate and good product choices

Date of experience: July 9, 2021

Very easy website to navigate
June 24, 2021
Previous review

Very easy website to navigate

Date of experience: June 24, 2021