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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Colorado
1 review
0 helpful votes
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High-Quality, Quick Custom Speaker Covers
July 20, 2021
Updated review

My custom speaker covers just arrived, almost a week early. They designed and redesigned covers to my specs. Very happy with them.

Date of experience: July 19, 2021

Ordering custom speaker covers has never been easier
June 30, 2021
Previous review

Ordering custom speaker covers has never been easier. Can't wait for them to arrive!

Date of experience: June 30, 2021
Pennsylvania
1 review
0 helpful votes
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Great online and product
July 20, 2021
Updated review

Very easy to navigate and provide measuring detail

Date of experience: July 19, 2021

Very easy to navigate and provide measuring detail
June 29, 2021
Previous review

Very easy to navigate and provide measuring detail

Date of experience: June 29, 2021
South Carolina
1 review
0 helpful votes
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Fountain cover
July 20, 2021
Updated review

Fast and easy plus I could customize the size. Easy to measure and plug in the numbers for a correct fit.

Date of experience: July 19, 2021

Fast and easy plus I could customize the size
July 1, 2021
Previous review

Fast and easy plus I could customize the size.

Date of experience: July 1, 2021
Illinois
1 review
0 helpful votes
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Too tight
July 19, 2021

The cover could have been made a little bit bigger to fit the grill area. It is too small and tight. The pockets are also upside down.

Date of experience: July 19, 2021
Banner B. — Covers & All USA Rep
over a year old

Hello Dennis. Thank you for being a returning Coversandall customer. We appreciate your feedback.

The upside down 'pockets' are actually air vents that facilitate ventilation and prevent mold from growing. They are inverted so that they do not collect water.

We passionately handcraft hundreds of custom covers each day by diligently following the measurements provided. Admittedly, sometimes we make a mistake. However, we are firmly committed to making it right when given the opportunity and once the error is established.

Your order confirmation email lists the measurements you provided for your grill cover. Kindly compare the ordered size with the cover you have received. If you find any discrepancies, please take a picture of the cover showing the incorrect measurement using a tape measure and email us at [email protected]. Our Quality team will gladly look into this and assist you with an appropriate resolution.

Arizona
1 review
0 helpful votes
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Very satisfied.
July 19, 2021

Arrived early. More durable then I expected. Don't have it up yet. Waiting for grandsons help.

Date of experience: July 19, 2021
California
1 review
0 helpful votes
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Made in India
July 19, 2021
Updated review

I was surprised to see that the covers were made in and shipped from India. They fit nicely and seem
Well made.

Date of experience: July 19, 2021
Banner B. — Covers & All USA Rep
over a year old

Hello Johannes. Thank you for taking the time to review your recent Coversandall purchase. We are glad to learn that you like your custom covers.

We are a global business headquartered in Georgia with customers all over the world. The location of our current production unit (India) is mentioned in our FAQs and Terms of Use.

Please accept our apologies for any difficulties you faced while completing your order. Besides providing high quality products, we also want to ensure an easy and intuitive ordering process.

We are not seeing any recorded downtime around the time your order was placed. The problem you faced may have been a temporary issue. In such instances, the reason could be one of any number of things. Typically, using a different browser or clearing your browser's cache & cookies resolves the problem. Rebooting the device also helps if it has not been restarted in a while. Thank you very much for your perseverance in placing the order and giving us the opportunity to delight you with our product.


I talked to your agents three times
August 5, 2021
Previous review

I talked to your agents three times. The prolem any time I clicked on "Pay order" there was no response from the computer. I treid a different browr at one o& you representatives suggestion,. I dud not help. When i was supposedly transfered to somebody who coulld take my credit card information I was disconnected. I spent at least an hiur talikung the your representatves. I don't blame, the Website appears to need improvements

Date of experience: July 5, 2021
California
1 review
0 helpful votes
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Kamado Joe Cover
July 19, 2021

The cover fits beautifully! Our grill looks like the Batman, and it's safe from rain and sun. Thank you!

Date of experience: July 19, 2021
Arizona
1 review
0 helpful votes
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Custom Sail from India
July 19, 2021
Updated review

Just what we needed - cover for pool equipment - thank you.

Date of experience: July 19, 2021

Just what we need
July 9, 2021
Previous review

Just what we need

Date of experience: July 9, 2021
Canada
1 review
0 helpful votes
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Happy
July 19, 2021

Delivery was fast, packaging was superb and ordering them on the internet was simple.

Date of experience: July 19, 2021
New Jersey
1 review
0 helpful votes
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Was thrilled to find a place that would do cushion covers. I did the first order online. It was a disaster. As the cushions were custom made, they were non returnable. I was told I would be able to get a discount on the next order. After MANY phone calls back and forth, I was able to get a 20% discount. This is the same discount that is offered to anyone. In any case, I did get the cushion covers that I was hoping for but it wasn't easy!

Date of experience: July 19, 2021
Banner B. — Covers & All USA Rep
over a year old

Hello Christine. Thank you for taking the time to review your Coversandall purchase. We welcome your feedback.

Please accept our sincere apologies for the difficulty you faced while trying to reach us. Like every business, we have also been affected by the pandemic. With an unusually high number of inquiries and limited staffing, we are doing all we can to attend to every customer as quickly as possible.

Thank you for bearing with us and giving us the opportunity to fulfil your requirement. If you have additional comments or questions, please do not hesitate to write to us at [email protected].

California
1 review
0 helpful votes
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Very user friendly
July 19, 2021
Updated review

I made a change on the order an d they got it right!

Date of experience: July 19, 2021

Very user friendly site
July 4, 2021
Previous review

Very user friendly site

Date of experience: July 4, 2021
Nevada
1 review
0 helpful votes
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Welding Table
July 19, 2021

Very easy site to use. Customer service was great and easy to reach via telephone!
Mockup drawings are done quickly for you to approve or edit. Overall great experience!

Date of experience: July 19, 2021
Illinois
1 review
0 helpful votes
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Covers made to order
July 19, 2021

I had covers made to order for my new outdoor table and chairs. Both covers fit perfectly. I will use them again when I need made to order covers.

Date of experience: July 19, 2021
Illinois
1 review
0 helpful votes
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Tough material, good workmanship
July 19, 2021

I ordered a tarp for our vine-covered gazebo to protect it from the many birds that nest in the vines. The product came exactly as ordered, including an extra reinforced grommet in the center that allow it to be pulled up into a tent shape.

Date of experience: July 19, 2021
Illinois
1 review
0 helpful votes
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Process was easy and program was user friendly. I'm very happy with the service.

Date of experience: July 19, 2021
Georgia
1 review
0 helpful votes
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It looks ok!
July 19, 2021

I haven't had a full experience just yet, I'm going to give them a month outside in this weather and I'll update later.

Date of experience: July 19, 2021
Texas
1 review
0 helpful votes
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Robert garcia
July 25, 2021

The cover was grossly over-sized for my Weber Q2200 and the 2 pockets (front and rear) with velcro strips were upside down. The pockets opening at the bottom with no way of keeping the pockets closed, useless because all items will fall out.

Date of experience: July 19, 2021
Banner B. — Covers & All USA Rep
over a year old

Hello Robert. We are truly sorry to learn that your grill cover does not fit as desired.

The upside down 'pockets' are actually air vents that facilitate ventilation and prevent mold from growing. They are inverted so that they do not collect water.

We offer custom handmade covers in almost any shape and size, including those for popular brands and models. However, even specific models may show variation by the manufacturer from time to time. Hence, each order still needs to be placed with the exact measurements of the equipment you own.

It appears that your order was placed with the pre-filled measurements on the product page, which are only to act as a guide and to indicate each dimension in the adjoining diagram.

Nevertheless, if you feel we have made an error, kindly write to us at [email protected]. Please attach pictures of the cover clearly showing the incorrect measurement using a tape measure. We are committed to replacing any cover that has not been fabricated as ordered.

Ohio
1 review
0 helpful votes
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We love our new cushion covers!
July 19, 2021

Everything was excellent. Beautiful product and looks great on our patio furniture.

Date of experience: July 19, 2021
steven b.
Iowa
1 review
0 helpful votes
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The jury is still out
August 18, 2021
Updated review

Ordered covers. Faded in 3 to 4 months. Covers & All replaced them, however they appear to be the exact same material. Hope I am not back at square one.

Date of experience: July 19, 2021

extra code was not able to be entered
September 7, 2020
Previous review

extra code was not able to be entered.

Date of experience: August 7, 2020
Texas
1 review
0 helpful votes
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Top quality covers
July 19, 2021
Updated review

Covers are top quality especially for the price. Material is pretty and very durable. True to size.

Date of experience: July 19, 2021

Easy ordee
July 8, 2021
Previous review

Easy ordee

Date of experience: July 8, 2021