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Covers & All USA

4.4

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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New Mexico
1 review
0 helpful votes
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See above, otherwise redundant to my initial review. I'll submit another review if it holds up.

Date of experience: January 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Thomas! Thank you for your kind words about our service and delivery! We're thrilled to hear that your order arrived early and met your sizing expectations. We’d love to hear your thoughts after you’ve had a chance to use the product further. Your feedback is invaluable to us, and we’re always here to ensure your satisfaction. If you have any questions or need assistance, feel free to reach out.

Illinois
1 review
0 helpful votes
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It is here
January 13, 2025

Have not had the opportunity to open the package...

Date of experience: January 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Dave! Thank you for your feedback! We hope the product meets your expectations once you have the chance to open it. If you have any questions or need assistance, feel free to reach out. We appreciate your support!

China
1 review
0 helpful votes
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What I expected
January 12, 2025

I got exactly what I expected. Fit as requested. Material all looks great.

Date of experience: January 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Tim! Thank you for sharing your experience! We're thrilled to hear that your order met your expectations and fit perfectly as requested. It's great to know the material and quality matched your needs. If you ever need assistance or have future projects, we're here to help!

California
1 review
0 helpful votes
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JLG control cover
January 12, 2025
Updated review

This was a very unique request. Customer service was excellent. The cover fit perfect!

Date of experience: January 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jeanine! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


You never dissappoint
September 2, 2024
Previous review

I've been changing out our outdoor furniture covers over time using Covers and All. They always fit perfect and the material is very durable.

Date of experience: August 22, 2024
Missouri
1 review
0 helpful votes
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Looks good and meets my expectations.
January 12, 2025

Good communication about the correct sizing - I was sent a sketch with sizing to confirm (and thank goodness I was able to double check my measurements). The weight of the material with the longest warranty seems to meet my expectations - maybe ask in a few years what I think. I found out after ordering (I didn't read the fine, fine print) that the discount has a maximum. Note, it should have had enough slope on top, but I added a center support to avoid ponding.

Date of experience: January 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Steve! Thank you for sharing your experience! We're glad the product meets your expectations, and we appreciate you mentioning the helpful communication regarding sizing. It’s great to hear that the material weight and warranty are exactly what you were hoping for. We also appreciate your feedback on the discount information, and we’ll certainly take it into account for future clarity. If you ever need additional support, feel free to reach out, and we’d love to hear how the product performs over time.

Massachusetts
1 review
0 helpful votes
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Happy with the cover.
January 12, 2025

The covers are great and they have a beading along the top that makes them fancy. I am glad I took the chance and ordered the Sunbrella material since the cushions are on our front porch which is on the southern side and they will receive a lot of sunshine. I would certainly order through this company if I need more covers. Thanks.

Date of experience: January 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Lynn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Excellent
January 12, 2025
Updated review

It is made of a heavy plastic fabric, so it stands up well to outside weather and does not blow off with the wind. I liked that I could order as to my own needed specifications, so it made for a perfect fit.

Date of experience: January 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Patricia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


It is difficult to communicate with someone who does...
December 21, 2024
Previous review

It is difficult to communicate with someone who does not speak very clear English.

Date of experience: December 11, 2024
Florida
1 review
0 helpful votes
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Exactly as ordered, packed very nice., delivered on a timely manner with extra ordinary updates

Date of experience: January 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Brian! Thank you for your feedback! We're thrilled to hear that everything was exactly as ordered and that the packaging and timely delivery met your expectations. Your satisfaction is our priority, and we look forward to serving you again for any future cover needs!

California
2 reviews
0 helpful votes
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Coyote pizza oven cover
January 12, 2025

A few back and forth emails to confirm sizes and 1 phone call which helped close the deal.

Date of experience: December 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! Thank you for sharing your experience! We’re glad our team could assist through emails and a phone call to finalize your order. Your satisfaction is important to us, and we’re happy we could help ensure everything was just right. If you need anything else, feel free to reach out!

California
1 review
0 helpful votes
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Table Cover
January 12, 2025

Website was straight forward, simple and accurate. I will order again in the future!

Date of experience: January 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jason! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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I love my new custom table and chair cover. The table is a 12' long live edge, I was worried that the cover wouldn't fit right. I am so happy with the quality of the cover. I was expecting a cloth cover like you usually see on a grill cover... The one I got is a heavy-duty rubberized fabric sewn perfectly. I am thrilled!

Date of experience: January 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Angela! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great quality
January 12, 2025

I ordered some outdoor sofa covers a few months back... I was so impressed with the workmanship as well as how quickly I received them. That I ordered clear walls for my outdoor area... This is a great company. I will be using them again and again

Date of experience: January 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Susan, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Good material but very tight fit
January 12, 2025

Plan for a little extra, was extremely difficult to put on. I had to modify the elastic to allow some extra stretch to pull over my heaters.

Material quality is good

Date of experience: January 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Patio furniture
January 12, 2025

We bought covers for all patio furniture. We have purchased from them for other homes before. Easy to order showed up as expected. All fit Heavy dirt and will outlast the furniture. I would use them again.

Date of experience: January 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! Thank you for your continued trust and feedback! We’re so glad to hear that your patio furniture covers arrived as expected and fit well. It’s great to know they’re durable and ready to withstand heavy dirt and the elements. If you need any assistance in the future, please don’t hesitate to reach out—we’re here to help!

Mexico
1 review
0 helpful votes
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Great cover
January 12, 2025

Your design team was great and diligent wanting to make sure all the measurements were correct!
It was a difficult shape and size.
It fits perfectly.

Date of experience: January 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Chris, for the appreciation! We're delighted to know that you enjoyed our designs. If there's anything specific, you'd like to see more of or if you have any special requests, we're all ears! Looking forward to continuing to serve you.

Virginia
1 review
0 helpful votes
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#1 customer service
January 12, 2025
Updated review

I've ordered 4 products from Covers & All. With each order, the company sent several emails to verify or suggest improvements to my request. I am very happy with the quality of their products & their excellent service.

Date of experience: January 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Janet, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!


I had difficulty ordering this add on after the fact
October 3, 2024
Previous review

I had difficulty ordering this add on after the fact. Partly due to the fact that the person in customer service didn't quite understand what I wanted.

Date of experience: September 23, 2024
California
1 review
0 helpful votes
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I needed a cover to fit over kayaks on a rack. The Covers & All team worked with me to make sure I was asking for the right size, including requesting pictures so they could understand the exact shape I was looking for. Once the final dimensions were confirmed, they manufactured it quickly and the cover was delivered within a week. The cover I received was heavy duty and fit perfectly! This is a company that produces a quality product. I have used them before, and will use them again for future needs.

Date of experience: January 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Robert, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Kinda custom fit
January 12, 2025

Good website and quick delivery, fit is OK for large sectional but should have been ordered in 2 separate covers - huge unwieldly csingle cover.

Date of experience: January 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Pennsylvania
1 review
0 helpful votes
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Overall good with one issue
January 12, 2025

There was one issue were you were going to cancel my request for replacement because you stated you did not receive my response to your email. But I did respond. That delayed delivery by a week.

Date of experience: January 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey John! Thank you for sharing your experience with us. We sincerely apologize for the confusion regarding the email response and the delay in your delivery. We understand how important timely service is and regret that this caused an inconvenience for you. We truly appreciate your patience and understanding, and we're committed to ensuring this doesn't happen in the future. Should you need any further assistance or have any questions, please don’t hesitate to reach out. Thank you for choosing us, and we look forward to serving you again soon.

Sri Lanka
1 review
0 helpful votes
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Perfect fit!
January 12, 2025

Looks great and fits perfect. Color matches the decor of our home and makes everything look complete

Date of experience: January 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Heather! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!