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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Everything I ordered arrived on time and they are perfect. Ordering was easy and follow up is great.
Measuring is a snap with their guide. Love the choice of colors and materials.
Hey Jon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy and fast ordering with great results. These covers appear to be built to last.
Hey Bradley! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hi Joyce, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Need better design and instructions for umbrella hole to prevent leakage.
Hi Jan, thank you for sharing your thoughts with us. We certainly understand your concern, and we value your feedback.
As we specialize in creating bespoke covers tailored to our customers' specific needs, there are various aspects that we take into account during the design and manufacturing process. To maintain efficiency and avoid delays, we proceed with the orders based on the instructions provided by the customer at the time of purchase. We do our best to ensure that each order is completed to the highest standard, but we understand that certain details, such as the umbrella hole design, may require additional clarification to prevent issues like leakage.
In cases where we notice significant discrepancies or uncertainties in the order, we place the order on hold and reach out to customers for confirmation before proceeding. This ensures that the final product aligns with your expectations and requirements.
We are committed to continuously improving our products and services, and your feedback is crucial in helping us enhance the customer experience. We appreciate your patience and understanding as we work to fine-tune our designs and provide clear instructions for our bespoke items.
If you have any further questions or concerns, please feel free to reach out. We are always here to assist and ensure your satisfaction with our products.
This is our 3rd purchase, but 1st grill cover. You get what you pay for, which is a heavy duty cover, great for our WI winters
Hey Sheri! Thank you for your review! We’re so pleased to hear that you're happy with your new grill cover. It’s fantastic to know that it will stand up to the harsh WI winters! We're grateful for your continued trust in our products over your three purchases, and we look forward to serving you again. If you ever need any assistance or have any more custom orders in the future, don't hesitate to reach out. We're always here to help!
Streamlined. Fast service. Quality product. Happy customer.
Hey Robert! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
A great experience. I plan on using them for more covers. Great material and fits well.
Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Sean! Thank you for your review! We are thrilled to hear that you had a great experience and are happy with your purchase. Your recommendation means a lot to us, and we truly appreciate you sharing it with your family and friends. If you need anything else in the future, feel free to reach out. We're always here to help!
Hey Rui! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy order and fast delivery over Christmas period. Product as specified on ordering was exactly what was delivered.
Thank you, Ger, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I enclosed my screened porch and now we can use it in the winter with a small heater!
Hey Peter! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
These are really terrific covers for the money. Absolutely in a different league than anything you'll get at a big box store. And they cost about the same. After you buy one, you'll start thinking of other things that need a cover too.
Thank you, Theodore, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Quality product that arrived earlier than estimated...
Hey Andrew! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Well made. Crystal clear. Perfect size for our space. The chain in the hem really keeps them in place.
Hey Tina! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Vish! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We were looking to cover an xl cast iron paella pan and a custom xl cutting board. Though the cover for the cutting board covers both sides, it doesn't have any kind of closure or handle. The cover for the paella pan really just covers the bottom and not the top. There's no kind of closure because it wouldn't work and there's no handle of any sort.
Hey Mark! Thank you for sharing your experience! We’re sorry to hear about the troubles with other retailers, but we’re honored you chose us. We’re hopeful that your first order will meet your expectations and provide the perfect fit for your XL cast iron paella pan and custom cutting board. If you have any questions or need assistance, we’re here to help every step of the way
I have bought from Covers&all in the past with very good results. This time was no different.
Hey Tom! Thank you for your continued support and for sharing your positive experience! We’re delighted to hear that your previous purchases from us have met your expectations. We truly appreciate your loyalty and are grateful for the opportunity to serve you. If there’s anything more we can assist you with, please don’t hesitate to reach out. We look forward to providing you with the same excellent service on your future orders.
Website is really nice, and customer service is very helpful.
Hey Steve! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Answered all my questions. Please don't require 50 characters if a customer doesn't want to provide more than give.
Hey Robert! Thank you for your feedback! We’re glad we were able to answer all your questions. We also appreciate your suggestion regarding the character requirement and will take it into consideration to improve the experience for our customers. If you need anything else, feel free to reach out!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Shari! Thank you for your kind words! We're thrilled to hear that everything you ordered arrived on time and met your expectations. It's great to know that the ordering process was easy and that our follow-up exceeded your expectations. We truly appreciate your support and look forward to serving you again in the future. If you need anything else, please don't hesitate to reach out!