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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,069
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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Florida
1 review
0 helpful votes
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Outdoor Storage Box Cover
August 8, 2021

So simple to order! Gave exact measurements and Covers and All did the rest.

Date of experience: August 8, 2021
Texas
1 review
0 helpful votes
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Perfect!
August 8, 2021

I love the clear outdoor covers they made for me. The are a perfect fit and very well made.
Thank you Covers & All.

Date of experience: August 8, 2021
Washington
1 review
0 helpful votes
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Impressed
August 8, 2021
Updated review

The help I received was fast and accurate, I received it as promised.

Date of experience: August 7, 2021

The help I received was fast and accurate
July 26, 2021
Previous review

The help I received was fast and accurate

Date of experience: July 26, 2021
California
1 review
0 helpful votes
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Fountain cover
August 7, 2021

They took my order, then contacted me to confirm the measurements.

Date of experience: August 7, 2021
Arizona
2 reviews
0 helpful votes
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GREAT CUSHIONS
August 7, 2021

The cushions arrived five days early much to my surprise. They were very easy to put over my old cushions, they fit great and are waterproof. I highly recommend this product and company.

Date of experience: August 7, 2021
Washington
1 review
0 helpful votes
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Only one small complaint
August 7, 2021
Updated review

Chat was helpful. Ordering was easy, Communication from Covers & All was excellent. Delivered ahead of schedule. ALL GREAT. Just wish there was less plastic wrap in the packaging.

Date of experience: August 7, 2021

Chat was helpful
July 27, 2021
Previous review

Chat was helpful.

Date of experience: July 27, 2021
Indiana
2 reviews
0 helpful votes
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Skylight cover
August 7, 2021

100% satisfied. Fit like a glove. Received it sooner than expected. Immediately placed another order.

Date of experience: August 7, 2021
New York
1 review
0 helpful votes
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Cushion cover
August 7, 2021

Easy web-site. Cushion fits well. Good zipper. Fast service

Date of experience: August 7, 2021
California
2 reviews
0 helpful votes
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Easy to order!
August 7, 2021
Updated review

The website never showed me the sizes I ordered, after I entered them. It would be nice to know the sizes you intend to deliver to me for confirmation! I was completely happy with the product I received and will tell others of your product and service's. Well worth the money!

Date of experience: August 7, 2021

The website never showed me the sizes I ordered, after...
July 25, 2021
Previous review

The website never showed me the sizes I ordered, after I entered them. It would be nice to know the sizes you intend to deliver to me for confirmation!

Date of experience: July 23, 2021
Florida
1 review
0 helpful votes
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Outdoor cushion covers
September 6, 2021
Updated review

Totally disappointed with customer service. My order was wrong. And they are showing me my invoice like that is going to justify their mistake.

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 7, 2021

Once I get my merchandise I'll review
July 26, 2021
Previous review

Once I get my merchandise I'll review

Date of experience: July 25, 2021
California
1 review
0 helpful votes
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Covers
August 7, 2021
Updated review

Ordering was easy. Hopefully what ordered will be accurate.
Order was perfect. Very satisfied

Date of experience: August 7, 2021

Ordering was easy
July 28, 2021
Previous review

Ordering was easy. Hopefully what ordered will be accurate.

Date of experience: July 28, 2021
Wisconsin
1 review
0 helpful votes
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Firepit cover
August 7, 2021
Updated review

Vincent was very helpful in placing my order! Easy to send in my measurements!

Date of experience: August 7, 2021

Vincent was very helpful in placing my order!
July 23, 2021
Previous review

Vincent was very helpful in placing my order!

Date of experience: July 23, 2021
District of Columbia
1 review
0 helpful votes
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Subwoofer outdoor storage cover
August 7, 2021

My experience with the company was excellent! They assisted me with my purchase with unwavering care. I was allowed to make the cover exactly the way I wanted and needed it to be. Customer service VIA chatting was superb. I highly recommend Covers and All to anyone wanting a customize cover for any item that needs to be covered. Great job on my product.

Date of experience: August 7, 2021
New Jersey
1 review
0 helpful votes
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My cover
August 7, 2021

Could not be more please. It only took a few days to get the custom made cover for our new fireplace. The material is rugged and I think it will outlive the fireplace. It looks great. You are my go to source for covers.
Thanks for delivering what you promise.

Date of experience: August 7, 2021
Oregon
1 review
0 helpful votes
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Table Cover
August 7, 2021
Updated review

No problems with ordering. Quick delivery, fair price.

Date of experience: August 7, 2021

No problems
July 28, 2021
Previous review

No problems

Date of experience: July 28, 2021
Virginia
1 review
0 helpful votes
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Excellent
August 7, 2021

Before order was finalized they make sure the product is exactly as it's supposed to be

Date of experience: August 7, 2021
California
1 review
0 helpful votes
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Easy tools and timely delivery.
August 7, 2021

The tools in use on the website to accurately measure your custom covers make the process very easy. Additionally, the shipping speed (even the standard one) has greatly improved over previous orders and my purchases arrived well ahead of the estimated delivery date.

Date of experience: August 7, 2021
Virginia
1 review
0 helpful votes
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Pleasant - great company to work with I highly recommend

Date of experience: August 7, 2021
Florida
1 review
0 helpful votes
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Boat
August 7, 2021

Good thaut they were fabrick not do not no why engine covers have pockets but they are upside down but they will work

Date of experience: August 7, 2021
Banner B. — Covers & All USA Rep
over a year old

Hello David. Thank you for reviewing your Coversandall purchase. We are glad you like your Custom Outdoor Boat Motor Covers.

The upside down 'pockets' are actually air vents that facilitate ventilation and prevent mold from growing. They are inverted so that they do not collect water.

Colorado
1 review
0 helpful votes
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So please
August 7, 2021

Super easy website, covers arrived in a few days, everything fit perfectly

Date of experience: August 7, 2021