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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Ordering was very easy, shipping time was quicker than quoted and quality was better than expected.
We had asked for a pool table cover with our business logo on it. We went back and forth at least 10 times with the proofs they sent with some sort of error here and there. The product that was send was really nice and turned out well even though it was not exactly as we ordered.
Website and ordering process is very easy to use. Have ordered covers twice and have been very pleased with the process and products. Great quality for the price.
Cover was a perfect fit and the quality is unsurpassed!
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David, we're sorry if the review solicitation was a bit unwelcome. Usually, our team sends out review requests at 2 stages, namely, once post placing an order, and again after an order has been shipped from our side. The purpose of this exercise is to gain a better understanding of a customer's satisfaction from the entire journey. We hope this does not turn out to be much of a deterrent as we love to have you as a customer. Thanks for considering us for this purchase. Feel free to connect with our 24 x 7 chat support or our team at [email protected]. Regards
My cover is excellent, correct size as order and the color matched my walls of our recreations area. I had no hassle ordering and my cover came a the time line requested. The material is great and it is stitched professionally.
It could be better and a 5 star if doing the purchase using PayPal was made easier and more efficient. I had to re-route the payment twice before it went thru.
Shipping very fast given shipped from India. Fabric stiff and somewhat hard to install
Hello Rick. Thank you for being a returning Coversandall customer. We regret any difficulties you are facing while installing your custom covers.
To make the order process as transparent as possible we have listed the material specifications on the product page. For your covers the material chosen is Cover Max which is described as "1000 Denier, PVC Coated Polyester - Feels Like Vinyl". PVC means it is made using plastic which is inherently stiffer than fabric. The material will soften a bit with use.
For a fabric feel, we offer a different material - Cover Fab - which is available for selection on the product page.
May we suggest that you order our Free Swatch Kit to get a glimpse of all the fabrics we have on offer? There is no cost associated with ordering one and we feel you would find it useful. You can order the kit here:
https://www.coversandall.com/swatch-kit.html
I would highly recommend Covers&All to anyone in the market to covers just about anything. We bought a set of four-piece furniture and all I needed to do was send them the spec from the place we ordered them. 10 days later they were delivered and fit like a glove.
Called with question and a real live person answered with no automated screening questions. She was able to address my question without issue.
Called with question and a real live person answered with no automated screening questions. She was able to address my question without issue.
Excellent…super fast shipping! Customized expertly…. Excellent stitching materials and zippers. High quality sewing. Will last for years!
Highly recommend this product and company, very pleased with the product and service
Covers & All was extremely fast to respond with questions after submitting my measurements. They give great guides for measuring common items, but can cover anything!
I was pleased that they could change the original delivery date to accommodate me.
Measurement instructions were perfect... delivery quick, product excellent!
When I first ordered the cover for an outside bar made out of teak wood, whose top had a slight curvature to it. I was expecting to get a square cover and I was just going to deal with the slight curvature. However, when they reviewed the pictures, they realized that the top had a slight curve to it. So they ask me for more measurements and they including the curvature into the cover. The cover fits perfectly.
Smooth process with measuring and placing order. Customer service was very helpful when I had a question. Happy with purchase!
Built a Kamado Joe table. Found Covers and All. Thought this is perfect. Measure everything out and they'll make a awesome cover. Material is great. Length and width are spot on. But the actual Joe area, is not what was expected.
The measurements say measure true and we'll add some extra room. We'll my cover came with zero extra play.
The dome area is taught at the width of the Joe. There is no extra room. I figured they'd build in an inch or two on from my width. Negative ghost rider.
More disappointing was the gusset for both the handle and hinge. They were each at least 4 inches too small. This is an area I think that will rip first. Additionally, this was one area that Coves And All did not ask to measure. There was a measurement from the tip of the handle to the end of the hinge. This was fine and provided the necessary room. It was the width of the handle and hinge that was not requested. This is where the gusset was 4" too small.
If they'd ask these additional questions, then it'd fit correctly. Not sure why the cutout for the Joe was tight.
Not 100% happy obviously. Was expensive too. Over $200.
Matthew, we are sorry to note that your experience with us was any less than satisfactory. Per our standard procedure, our team adds a 0.5 - 1.5 " leeway on the overall width or depth for easy pull in and pull out. This information is presented in the "How to Measure" document provided on the product page (https://cdn.coversandall.com/catalog/product/measure_image/big-egg-grill-covers_1_.pdf). Given the situation, we would request you to connect with our complaints team at [email protected] with a detailed description of the issue, and the following bits of evidence so that our team can review the order progression history and the details associated with this case before offering a resolution in this matter:
A.) A picture of the taffeta label that is usually sewn to the inside seam of the cover
B.) A short video with one trying to put on the cover or with it in place so that our team can assess the problem with greater depth
C.) A few pictures using a measuring tape where the fitting appears to be too tight.
Everything went well the only issue I had was when I went to place my order the website had crashed. The following morning I went again and everything was in the cart and the order went through so overall a great experience
Everything went well the only issue I had was when I went to place my order the website had crashed. The following morning I went again and everything was in the cart and the order went through so overall a great experience
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Mary, we are sorry about the personalized imprint not turning out the way as expected despite having iterated it a few times via email. We would thus request you to drop an email to our complaints team at [email protected] along with a picture of the taffeta label and a picture of the product/imprint so that our team can help you with a resolution in this case. Regards