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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Nice easy process so far for ordering the chimney cover. Delivery was prompt. I can't give a complete review until the installing is done. I need someone to do that for me, a relative who is waiting for cooler and cloudy weather. No time line when that is going to happen. A formal review of this product will have to wait.
Nice easy process so far for ordering the chimney cover.
I am not happy. I ended up with something I can't used. They said they would sent me a drawing for final approval. So I ordered my tarp with rough size and wait for drawing. About 7 days later I sent an E- mail they never responded then 2 days later I called and they said they shipped it. Now l have something that doesn't work!
Their answer to my query was fast. The order process was easy.
Their answer to my query was fast. The order process was easy.
Easy to order, fits perfectly! However, they requested a signature. I was expecting a document which needed to be signed the next day and this one came. Thought it was the doc I was waiting for wasn't home. UGH!
Speedy delivery. Fits perfect. Looks pretty durable and that is what we will need for the Illinois winter.
Well-made cover and love the custom zipper. Heavy duty fabric
Great customer service and products. I will definitely recommend them!
Easy online order process. I was surprised at the short delivery time provided, considering the custom dimensions!
Easy online order process. I was surprised at the short delivery time provided, considering the custom dimensions!
Very easy instructions on how to measure and order my custom cover. I was completely satisfied and my needs and expectations were exceeded when delivered.
Very easy instructions on how to measure and order my custom cover. Hopefully it will satisfy my needs and expectations when delivered.
Was glad to find a product advertised as a fit for my Weber. Not a good fit.
Hello William. We are sorry to learn that your Weber Grill Cover does not fit as desired.
We passionately handcraft hundreds of custom covers each day, following the measurements and instructions you provide. Admittedly sometimes we make a mistake; however, we are firmly committed to making it right when given the opportunity.
To validate that we have erred, pictures (or in some cases a video) clearly demonstrating the incorrect measurements are necessary and also mentioned as a requirement in our Terms of Use. This is also quicker than sending the cover back and waiting for it to reach us. Considering the amount of work and material that go into making each cover, we feel it is fair that the error be pointed out beyond doubt. Our intent is certainly not to make it difficult or inconvenient for you, and we apologize if that is the impression we projected.
You can write to us at [email protected] with the following information:
1. Actual measurements of your grill
2. Pictures of the cover skirted on the grill and showing the incorrect measurement using a tape measure
3. A picture of the white taffeta label sewn on an inside edge of the cover
We look forward to your email as we are keen to resolve this, especially if we have made an error in fabricating your cover.
Easy and quick, followed up with questions to ensure perfect fit. Very timely and quick with fulfilling order
The custom design required detailed measurements. The engineering dept. was able to make everything fit just perfect. Very pleased with the quality of the product.
I placed my order online. The next day I got an email asking for a couple more areas to measure with easy to read instructions. I was able to also have a choice to have my cover sent directly to me instead of going for packaging and labeling first. I came very quickly. It shipped out within 6 days after I ordered.
Prompt delivery the covers are good and heavy. I ordered the heaviest one.
I was very satisfied with my selection a d the fit. Delivery was excellent.
Ordering sight-unseen these days is always a crap-shoot. I couldn't be more delighted with the ordering experience from the beginning to end! The end result is a beautiful, high-quality cover for our son's sandbox that fits like a glove and looks fantastic. Very satisfied.
Great experience! Called and put in the order... customer service was friendly and helpful. Received the covers before they said we would, which was such a nice surprise since everything shipping wise is delayed due to Covid... but not this company! Will recommend them to my family and friends!
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello John. We are sorry to learn that your custom heavy duty tarp did not turn out as anticipated.
We handcraft each product by meticulously following the measurements and instructions you provide.
A drawing is not sent automatically on ALL orders; we only send it upon request or when we find ambiguity in the measurements provided.
We have checked the phone conversation you had with us on 20 July; the associate never promised a drawing. If required we are happy to send you a recording of the said conversation. The next call we received was on 1 August, when your order had already been dispatched and was in transit.
Regrettably, we are unable to locate any communication from your registered email address about this issue. If you have additional comments or questions, please feel welcome to write t o us at [email protected].