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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,041
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Great experience!
December 30, 2024

The Covers & All process was super simple. The website made it easy to order a custom sectional cover and the cover fits great! Very happy with my experience and would order again!

Date of experience: December 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Erin, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Nevada
1 review
0 helpful votes
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Covers were perfect. Ordered some high density foam on the Amazons and it fit perfectly! Probably spent 1/5 what others wanted for the cushions and foam prefab! Easy peasy! Thank you Covers and All!

Date of experience: December 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jeffrey! Thank you for your feedback! We’re thrilled to hear that the covers were perfect and that your high-density foam fit perfectly as well. It’s great to know you found our products to be both high-quality and a great value. If you need any further assistance or have more projects in mind, feel free to reach out. We’re always here to help!

Florida
1 review
0 helpful votes
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Great job!
December 30, 2024

Good service- would order again-order was delivered on time

Date of experience: December 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Michael, for letting us know we were able to help you out!  We're thrilled to hear that you are happy with our product. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Covers
December 30, 2024

Good and fine and good and this survey is testing my patience now.

Date of experience: December 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Stephen! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Custom Covers
December 30, 2024

All the covers that I have purchased from covers and all are perfect fit and very well made.

Date of experience: December 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jesus! We are delighted to hear that you are pleased with our product fit and workmanship. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Italy
1 review
0 helpful votes
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Problem with order, but the fixed it
December 29, 2024

The first cover was made with a fabric different than the one ordered. To fix this, they sent samples to verify what should have been (and what I wanted). Second try perfect. I am quite pleased they stand so well behind their products

Date of experience: December 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, David, for letting us know we were able to help you out!  We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Maine
1 review
0 helpful votes
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20 Mil Clear Tarps
December 29, 2024

The tarps I ordered perfectly fit the need I had of enclosing my deck from winter storms. The tarps appear to be strongly made, and able to stand up to winter weather

Date of experience: December 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Rod! Thank you for sharing your experience with us! We’re delighted to hear that the 20 Mil Clear Tarps fit your needs perfectly and are well-suited for enclosing your deck during winter storms. It’s great to know that they are durable enough to withstand the winter weather. If you need any further assistance or have additional projects in mind, don’t hesitate to reach out. We’re here to help!

New York
1 review
0 helpful votes
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Easy and Functional
December 29, 2024

Just what I needed to cover deck table and chairs. Very pleased with product

Date of experience: December 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Karla! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Covers are long
December 29, 2024

I provided exact height of my furniture, rounding down for a fraction of an inch, but received an extra 2" of material. I've rolled up the bottoms to keep them from looking sloppy, but they're still gathering on the ground. I expected the width/depth to be a little oversized so the covers could be put on with ease, but I didn't expect to be dealing with the length. It makes for a worse look, plus I worry that material sitting on the ground will wear out faster and that the cave-like environment under the table and chairs may attract nesting animals.

Date of experience: December 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hi Dan! Thank you for sharing your feedback. We are sorry for any inconvenience caused. We reviewed your account and noted five associated orders. Upon thorough checking, all orders were processed exactly according to the measurements provided. We understand that the slight leeway in width and depth, which allows for easier use, might give the impression of extra material in the height. However, the height of the covers was crafted based on the dimensions shared without any leeway. If this still remains a concern, please feel free to reach out to us directly for further assistance. Your feedback is valuable, and we’ll strive to improve our processes to enhance your experience.

Florida
1 review
0 helpful votes
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Would highly recommend this company and their covers. They produce quality covers and ship them quickly. Not worth buying stock covers that do not fit well.

Date of experience: December 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Dean, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Nevada
1 review
0 helpful votes
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Shipping and Price was excellent
December 29, 2024

Ordered a custom seat cover for a Tractor seat, material looks good, fit was bit bigger than expected. Only time will tell the durability of the product here in the hot desert temps of Tucson Arizona

Date of experience: December 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Pedro! We’re grateful for your feedback and thrilled to hear you found the shipping and price excellent! It’s great to know you’re satisfied with the material quality of your custom tractor seat cover. We understand how important a perfect fit is, and we’ll keep your input in mind for future enhancements. As for durability, our products are designed to withstand harsh conditions, and we hope it performs exceptionally well in the desert heat. If you have any concerns or need assistance, we’re here to help!

Oregon
1 review
0 helpful votes
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Easy to order
December 29, 2024

Pleased with my overall experience and the quality of the product.

Date of experience: December 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kim! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
1 review
0 helpful votes
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Absolutely the best
December 29, 2024

The team at Covers & All ensured my order was perfect. It covers arrived, I put them on, they fit like a glove, and anre performing extremely well in the rain. Thank you!

Date of experience: December 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jean! Thank you for your feedback! We're thrilled to hear that the covers fit like a glove and are performing so well, even in the rain. Ensuring your satisfaction is always our top priority, and it means a lot to know that we hit the mark with your order. If you need anything else or have future projects in mind, we’re here and happy to help!

Oregon
1 review
0 helpful votes
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Perfect fit for my odd shaped couch!
December 29, 2024

Ordered a custom cover for my outdoor L-couch and it fits perfectly! The designer was very helpful and promptly responded to all of my questions. Definitely would recommend!

Date of experience: December 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Chris! Thank you for sharing your experience with us! We’re thrilled to hear that your custom cover fits your outdoor couch perfectly. Our team takes pride in providing prompt and helpful service, and it’s wonderful to know our designer could assist you effectively. We truly appreciate your recommendation and look forward to helping you with any future projects. If you need anything else, don’t hesitate to reach out!

Alabama
1 review
0 helpful votes
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Satisfied
December 29, 2024

I am very Satisfied………………………………….,,,.,…………………………………….

Date of experience: December 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Russell! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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High quality at reasonable prices
December 29, 2024

Repeat customer. Always easy to order custom covers for our patio furniture. High quality material at reasonable prices. Excellent customer service with updates from receiving order to shipping. I recommend Covers & All to everyone.

Date of experience: December 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Jack, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Missouri
1 review
0 helpful votes
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Well made product
December 29, 2024

Very easy to find and order what I needed. Arrived in a timely manner and is very well made

Date of experience: December 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Donna, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Missouri
1 review
0 helpful votes
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Replacement sofa and chair covers
December 29, 2024

The slipcovers that we received fit our cushions nicely. Given the price, however, I would have expected refined detailing. I am happy with our purchase, as the covers fit our needs, however I believe the cost is too high for the quality.

Date of experience: December 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Andrea! Thank you for your feedback! We’re happy to hear that the slipcovers fit your cushions well and met your needs. We truly appreciate your comments regarding the detailing and quality, and we understand your concerns about the pricing. Our goal is always to deliver quality products that provide great value, and we will take your input into consideration as we continue to improve our offerings. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!

Texas
1 review
0 helpful votes
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Excellent purchase process
December 29, 2024

Love my custom grill cover. Great experience and communication throughout!

Date of experience: December 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Great heavyweight crystal clear panels
December 29, 2024

Product was a reorder after a previous panel suffered pet damage. Arrived quickly, and in great condition.

Date of experience: December 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Alan! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!