Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good quality product, all measures are right. Delivered as promised
Good website worked very well. Good clear instructions graphics help to work out the type of cover you want.
Hey Victor! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Great service and quality product at a good price, would recommend and would use again
Hey Kevin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Measuring details were given but it didn't quite come out right
It was all good but surprised to see covers uk are not uk made
Hey Ian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Not used this company before but they delivered to me exactly what I required and of a very good quality.
Hey Gregory! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Overall very good, but too many follow up emails. I appreciate this is a difficult aspect to get right but for me too many becomes annoying. I will look to use cover & all for other garden items.
Hi Jremy! Thank you for your review! We’re glad to hear you’re satisfied with the quality of the product. We apologize if the follow-up emails were too frequent—we’ll take your feedback into account to improve this. We look forward to helping you with other garden items in the future!
Needed a cover for a damaged shed. Needed one with a zip. Sent the specifications, it was made to measure and fits perfectly. Was kept informed all the way. Good quality cover. Has a good weight to it. Will use again and would definitely recommend.
Hey Elizabeth! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good level of information on website, and quick and easy purchase process. Very happy with the service
Hey Darren! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The team helped me with the design and dimensions throughout from start to finish of my order and I'm very happy with it. Very professional and great customer service. Thanks again!
Thank you Tony, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Perfect covers, grate colour and quality. Well made and with durable fabric. Thank you!
Hey Sylwia! We are delighted to hear that you are pleased with our product quality and the colors offered with durability. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to use website - good price.
Shipping took a while so order ahead of need.
Hey Christopher! We are delighted to hear that you are pleased with our website and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Tom! We are delighted to hear that you are pleased with our order processing and product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It was really easy to design my own cover. It came promptly, with excellent communication throughout.
I'm very pleased.
Hey Emma! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good to go
Thanks will order again and again. Thank you very much.
Hey Geoffrey! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Easy to navigate website, second time I've ordered from this site as products are good quality.
Hey Lezil! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I couldn't get a cover to fit, until I found this company. Sent the measurements. When it arrived I was so impressed, fit beautifully & fabulous quality. I don't normally bother with reviews, but was so happy with this cover, they deserve a great review
Hey Lynne! Thank you so much for taking the time to share your positive experience, especially since you don't usually write reviews! We're thrilled that the cover for your outdoor pine dresser fit perfectly and met your expectations in terms of quality. Your satisfaction means the world to us, and it's great to know we could provide a solution that worked for you. If you need anything else or have any further inquiries, feel free to reach out to us. We’d love to assist you again in the future!
Easy to order. Nice that you can get a custom size. The product is strong and looks well up to the job. It was cut slightly over size so it fits easily without tugging.
Hey Stephen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Plenty of options and made to measure. Easy to order and quick delivery.
Hey Adrian! We are delighted to hear that you are pleased with your experience. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Order arrived a week earlier than told which was great and product better than I was expecting.
Hey Alan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great quality, love the blue colour. Guidance advised to add a bit extra but actually it comes up a little too big. Still useable, but I'd recommend ordering the actual size
Hi Angie! Thank you for your feedback! We are sorry for any inconvenience caused. We see that you ordered a standard size, and we do offer the option for custom sizing as well. Standard sizes are processed exactly as ordered without any leeway and we always recommend placing the order in the exact size needed. Your feedback is valuable, and we’ll definitely take it into consideration. Feel free to contact us in case of any further assistance.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date


We are sorry to learn about the inconvenience, Svetlana! Not to worry—we're here to help. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.