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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
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14,842 reviews

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GB
1 review
0 helpful votes
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Great
April 29, 2021

Great quality. Great customer service. Just what we were looking for!

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Outdoor seat pads
April 29, 2021

Communication was very very good. Would recommend to anyone. Product is amazing quality very very satisfied

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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No fuss
April 29, 2021

I measured my furniture to the specifications they needed. It took no time at all to be made and delivered and it fitted perfect with a quality I actually wasn't expecting. I have since told other people I know about them.

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Patio heater cover
April 29, 2021

I have just bought a new patio heater and wanted a cover for it.
I found this company on line the website was really easy to use I could up load the pictures and dimensions to get the right size.
I was really happy when it arrived, it fits perfectly and of good quality and price will definitely recommend and buy again. Thank you

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Paid for Xpress delivery with date
May 29, 2021
Updated review

Ordered no problems very good. Ordered by Xpress delivery for which I paid extra as wanted by a certain date. Had confirmation e mails then it did not arrive with no explanation. Contacted company told was still being manufactured, tried to blame COVID! They said would get expedited quickly within next 10 days! It was only when I asked that they then agreed to refund the Xpress delivery charge. When product did arrive was very good and very pleased

Date of experience: April 29, 2021

Very simple to use website
March 31, 2021
Previous review

Very simple to use website

Date of experience: March 31, 2021
GB
1 review
0 helpful votes
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Ecellent.
April 29, 2021

Very good service with Excellent end product. Thank you.

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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High quality
April 29, 2021

I wish I'd had all of our garden furniture covers made by these people. They are excellent and look to me like they will last a long time
They even arrived a week earlier than expected.
Fantastic. Highly recommended

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Not had my order
May 29, 2021

Wish I never paid money for items as since march they have been coming now held up with the company you use to get them to your customers I feel very upset I don't think I will ever see them now I sit on furniture with now covers

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Chair covers
April 29, 2021
Updated review

The order was ok but had a slight problem when it arrived but this was remedied very quickly. They are beautifully made and good quality fabric.

Date of experience: April 29, 2021

So far so good very helpful and straightforward
March 30, 2021
Previous review

So far so good very helpful and straightforward

Date of experience: March 30, 2021
GB
1 review
0 helpful votes
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Highly Recommend
April 29, 2021

C&All went above and beyond to ensure that what I ordered was exactly what I needed. Plans were updated 4-5 times to get a clear blueprint. End result is excellent. Cover fits perfectly

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Patio furniture seat covers
April 29, 2021

The covers seem good quality and arrived as promised, would recommend to others.

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Very pleased
April 29, 2021

I was worried having had a custom made cover for my outdoor furniture as it was quite a lot of money so if it didn't fit I wouldn't be able to return. However although delivery was delayed by one week, the cover fitted perfectly and is well made. Very pleased.

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Garden furniture covers
April 29, 2021

I purchased three made to order covers for a garden table and two bench seats in the autumn of 2020. I was so pleased that I ordered more, one for another bench seat I had just finished building and one for a parasol. Very happy with the products.

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Premium covers!
April 29, 2021

Ordered covers to replace my outside furniture cushions. Other than being delivered one week later than stated they are fantastic! Very impressed with the workmanship and quality. Time is the real test of course but very happy with my new cushion covers

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Not bad - but not great!
April 29, 2021

The ordering system online was confusing - and I fluffed up the measurements - i. E. ordered a bigger top section on the curtains than I needed. However it worked out, as we had to trim the top and overall the effect was better than using the eyelets.

However... there were 3 outdoor curtains in a row, with a central clear window - and NONE of them matched up! The eyelets were not in the same place and the clear windows were at least 1" out. ALSO they were not cut straight! So to make sure they hang straight - the windows are wonky... quite obviously.
The price was good - but this is why - the quality is far from satisfactory. However, seeing as they come from India, we cannot return them without huge expense, so we have made it work as best we could.

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Better than expected.
April 29, 2021

After a brief online search to buy a cover for our new fountain, we accepted we would need to have one made to measure.
The website is easy to navigate.
Once your request is sent with measurements, material choice, colour choice and photo of item to be covered, the company will add 1 to 2 cm to the dimensions so the cover will fit properly.
A few days later you will be sent an image of your request, with measurements, to ensure your order has been received correctly.
A date will be notified to you when your item will be delivered. Ours arrived earlier than expected.
We agreed that the material is of excellent quality, well made and fits perfectly.

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Late supplying
April 29, 2021
Updated review

Covers did not arrive when they said they would and when queried told the first set made had not passed quality control and I should be glad they were checked and sent back to be remade

Date of experience: April 29, 2021

Very good
March 28, 2021
Previous review

Very good

Date of experience: March 28, 2021
GB
1 review
0 helpful votes
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Awful colour
May 29, 2021

I ordered grey and colour is more green, contacted company on numerous occasions and no reply

Date of experience: April 29, 2021
GB
1 review
0 helpful votes
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Easy to place orders and good instructions on measurements

Date of experience: April 29, 2021

Easy to place orders and good instructions on measurements
April 19, 2021
Previous review

Easy to place orders and good instructions on measurements

Date of experience: April 19, 2021
GB
1 review
0 helpful votes
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Excellent Service
April 29, 2021
Updated review

I ordered some chair covers for my garden set. They were in three sections and Cover & All UK did everything to make sure I got what I needed and I am thrilled with the results. The quality and attention to detail is excellent. It's not a quick turnaround but worth that extra wait.

Date of experience: April 29, 2021

Easy to order
April 3, 2021
Previous review

Easy to order

Date of experience: April 3, 2021