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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Inadequate information given by online chat representative. We tried to find out if the plastic was rigid and she was unable to confirm. We sent a photo of what we wanted to cover and that we wanted clear rigid plastic. We could have ordered a sample but the cost made it impractical.
The cover is not anything like what we wanted and it was packed poorly with small lesions where it had been folded.
Perfect fit to our measurements, good tough material, thanks a lot.
Excellent service, arrived in time, as described, they look good and well made
Amazing cover. They even contacted me to double check the measurements.
Could not fault the experience received from this company, definitely would use again and recommend to all.
The covers fit beautifully i knew they were of quality because of the weight well done.
Start to finish great experience. Covers for outdoor cushions are brilliant. I'll definitely be a repeat customer!
Having confirmed measurements several times they are not correct! My cover can not be used and i am still waiting on a response to my email to *******@coversandall.com
Do not know if it was PayPal or your system but would not recognise payment. Excellent service just as described
Do not know if it was PayPal or your system but would not recognise payment
Easy to use website ordered replacement seat covers and very happy very good quality very well made and have a really good waterproof coating inside material is thick and not cheap like others will come back again hope the do a white fabric in the future
The covers I ordered were made to my measurement specification and when delivered fitted perfectly.
A very satisfied customer is the result..
Good quality. Happy with the product. Would recommend it
Covers and All have been extremely efficient right from the beginning. The covers arrived a day before scheduled. We chose to go for the Tuff fabric and were amazed at the quality of the fabric. It is thick, flexible and appears waterproof. The fit is excellent. We are very happy with the service and the quality. Thankyou.
Extremely efficient from the beginning.
Reasonably painless ordering. Efficient delivery of a good quality product.
Really good delivery was on schedule no issues with service covers are of good quality waterproof for my rattan furniture
Spot on covers? Lovely service. Speed delivery, v important to me. I will order more
The shade sail ordered arrived a week late, is not even close to the size ordered so does not fit, and Covers and All have ignored all attempts to contact them for a solution.
This company will rip you off.
Don't waste your time or money.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

