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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Quality Product & Service
June 17, 2021
Updated review

Easy to find what I was looking for. Instructions for measurements very clear. Image upload very useful.

Date of experience: June 17, 2021

Easy to find what I was looking for
May 27, 2021
Previous review

Easy to find what I was looking for. Instructions for measurements very clear. Image upload very useful.

Date of experience: May 27, 2021
GB
2 reviews
0 helpful votes
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Trailer cover
July 17, 2021

I received a cover but it'd not a trailer cover and doesn't fit snug around each corner. I've raised the a few times on the chat on 11th June but heard nothing since chasing yesterday. The cover isn't suitable. Not big enough and not enough brass holes to pull and tie down. I would like a refund or a properly made trailer cover to fit or I'd need a bigger cover. Please can you look into this?

Date of experience: June 17, 2021
GB
1 review
0 helpful votes
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Outdoor covers
June 17, 2021

Satisfactory and speedy outcome by a company anguish to succeed and give customer satisfaction.

Date of experience: June 17, 2021
GB
1 review
0 helpful votes
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Nice, custom, cover.
June 17, 2021
Updated review

Easy enough to order. Cover is just what I needed. Didn't realise it was made in India hence longer delivery but I would order again

Date of experience: June 17, 2021

Quite easy to order what, I hope, Is what I need
May 30, 2021
Previous review

Quite easy to order what, I hope, Is what I need.

Date of experience: May 30, 2021
GB
1 review
0 helpful votes
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Very happy with our purchases fit our furniture and fire pit perfectly

Date of experience: June 17, 2021
GB
1 review
0 helpful votes
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Covers and cushions
June 17, 2021

Despite some negative reviews had a very good experience with high quality goods sent from India within the advertised time scale

Date of experience: June 17, 2021
GB
1 review
0 helpful votes
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Excellent product
June 16, 2021

It almost seemed too good to be true, when I first looked at the site. Customised cover reasonable priced, I was sceptic - but great order process, as well as support, and as my unit didn't fit the standard options, I was pleased with the ability to upload picture and to my surprised I received a design to approve before production started, and it was spot on. Received it some days ago, and it fits perfectly! I'm really pleased with the service and will definitely use again!

Date of experience: June 16, 2021
GB
1 review
0 helpful votes
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Everything went to plan.
June 15, 2021

No issues. Product delivered on time, fits well and looks well made.

Date of experience: June 15, 2021
GB
1 review
0 helpful votes
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Made to measure fire pit cover
June 15, 2021

Great instructions on the website for what measurements were needed. Product arrived today and fits perfectly.

Date of experience: June 15, 2021
GB
1 review
0 helpful votes
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Great service. Great product.
June 15, 2021

Absolutely no issues. Great communications. Great service!

Date of experience: June 15, 2021
GB
1 review
0 helpful votes
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Good service
June 15, 2021

Good service and quality product and correct size as ordered

Date of experience: June 15, 2021
GB
1 review
0 helpful votes
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Better than expected
June 15, 2021

Well made and a lovely finish, but lost 1 star as not packed very well which meant it was very creased, hopefully can get these out.

Date of experience: June 15, 2021
GB
1 review
0 helpful votes
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Spoke on the chat with representative, and advised wanted to use for a pull in and out cover, to have flexibility of shade and sun. Recommended the 12in spacing.

Ordering was ok. Delivery was quicker than advertised, especially as product came from India!

Quality of product was good, however "too heavy" to be used as pull in and pull out. With only side grommets to run the cable, it "sags" in the middle - this maybe due to size? 100in x 114in.

The grommet holes were supposed to 12in apart but differed along the whole length and width of the cover, with the holes also not aligning with the other side!

Am having to look and see if can adapt the cover and see if I can install grommets along the centre to enable an extra cable to be run and reduce the "sag", or install as a permanent fixture.

Date of experience: June 15, 2021
GB
1 review
0 helpful votes
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Cover for a patio table and chairs
June 15, 2021
Updated review

So far very good - arrived promptly and seems well made.
The only issue is that when placing an order do not expect Cover and All to show on your statement, instead it is a London Print Banner company. This caused me to question the transaction as I simply did not recognise the payee.

Date of experience: June 15, 2021

So far very good
May 28, 2021
Previous review

So far very good

Date of experience: May 28, 2021
GB
1 review
0 helpful votes
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Perfect fit for my sunloungers
June 15, 2021

Ordered two covers for garden sun loungers which I couldn't find covers for. Sent the measurements and within a week they arrived and the quality and fit are perfect.

Date of experience: June 15, 2021
GB
1 review
0 helpful votes
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Perfect Shopping Experience
June 15, 2021
Updated review

Excellent customer service. Easy to follow website. Quick responses to my queries.
Prompt delivery and was just what I wanted.

Date of experience: June 15, 2021

Excellent customer service
May 27, 2021
Previous review

Excellent customer service. Easy to follow website. Quick responses to my queries.

Date of experience: May 27, 2021
GB
1 review
0 helpful votes
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Table top cover
July 15, 2021

Cover has arrived and Ok but shipped from India which took an age. Should be more upfront about where the company is based.

Date of experience: June 15, 2021
GB
2 reviews
0 helpful votes
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Excellent covers
June 15, 2021

The covers are of high quality, very pleased with their finish, would buy again!

Date of experience: June 14, 2021
GB
1 review
0 helpful votes
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Cushion covers
June 14, 2021

Clear explanations for how to measure. Easy to order. Good quality finish.

Date of experience: June 14, 2021
GB
1 review
0 helpful votes
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Great value
June 14, 2021

Looked everywhere for cushion covers as needed an unusual size, very pleased with covers, well made and a very good price. Would have given 5 stars. But fedex didn't deliver until 2 days after the delivery date. Shame as I would probably have ordered again. But don't want to wait in for delivery's that don't turn up.

Date of experience: June 14, 2021