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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Not clear enough that the covers don't come with the cushions.
Also charcoal grey is dark grey, the covers we received are medium grey.
The site has good details to help with measuring but the look is quite old
Great service, I felt confident in their expertise and had good communication throughout the design and quote experience.
Great service and really high quality products. I'm a very satisfied customer!
The web site was very easy to use, on line chat were helpful and resolved my queries quickly and they all arrived earlier than first expected.
Easy to measure up and to place your order.
Liked that they asked for a picture of the furniture to assist them.
Good choice & easy to use website & top quality well made cover
Very good, speedy delivery and fits perfect. For the price of £22.50 a year over 5 years a bargain for the quality
Easy to use website, arrived early and fantastic quality, fit and colour
High quality product and fast efficient service. Would highly recommend.
Ist time buying very unsure what gommets were and to find pictures wasny easy, but I know with googles help
Ist time buying very unsure what gommets were and to find pictures wasny easy, but I know with googles help
Product delivered as expected with the right dimensions provided.
Great choice of covers! I was really taken with the service and quality of the covers available
From start to finish the service was great,. The web page was easy to navigate and the ordering was simple too
I searched on line, visited garden centres, rang various suppliers and still couldn't get a cover to fit my daybed because the maker didn't sell one. I found this site on line and decided to try it.
Really difficult to find the cushion shape I wanted. The "1inch allowance" was very confusing even after a web chat. I ended up giving the exact dimensions and it turned out fine.
Judith, we appreciate you taking the time to post this review, and are sorry if you found navigating our website difficult. While we have tried maintaining specific pages for some of the major cushion types or designs, we understand that accommodating every possible shape or design is a difficult ask; hence we are sorry about that. Please note that of all the products on offer the cushion covers are made to exact measurements provided ( i. E. without much of an extra leeway), as otherwise it could pose a fitment issue and spoil the aesthetics of the item. We hope this statement helps clear any doubts you might have. Regardless, we are happy to note your satisfaction with the received goods. Thanks for shopping with Covers&All.
Amazing service beautifully made covers which fit perfectly to all chairs and table with leg tags to stop covers riding up in the windy weather
Can't fault this company
Excellent value for money as the quality is amazing service was brilliant, checking all measurements and very fast delivery.
Clear and easy to follow site. Details and questions kept direct. No marketing hype. Much appreciated.
Clear and easy to follow site. Details and questions kept direct. No marketing hype. Much appreciated.
Really easy to place the order.
Very easy to give exact spec.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We value the candid feedback about your purchase. Your concerns shall be relayed to appropriate departments to make sure that we are able to delineate the expectancies and avoid confusions that might dampen the satisfaction associated with a custom order. Please note that the fabric wise colour tabs presented on our product pages might appear a different hue in comparison to that of the actual fabric for a number of reasons, hence it is advisable to order a swatch kit prior to submitting an order in a particular fabric. This is especially true when ordering for the first time. Regards