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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very good site and easy to use. First rate ability to pick required size.
I was very impressed by the company's attention to detail and determination to get the measurements right for our needs. We had 3 iterations before they were convinced that we had it right and could proceed with cutting the fabric.
Unfortunately despite extended dialogue with the custom order the goods did not fit, most disappointed and money wasted.
Effortless from start to finish. The instructions on how to measure were spot on and all the little ‘extras' like elastic corners explained with helpful photos.
I found Cover & all whilst looking for a suitable waterproof cover for my large Keter box. I was impressed by the products and the fact that covers can be made to measure. I had a query which was dealt with immediately. The cover is amazing and looks totally waterproof. Once the winter season is over I will be able to rate this much better. Overall delighted.
Hi Terence, We at Covers&All always work forward to offer products without compromising the quality of the material. We've understood cover requirements deeply with our years of experience in the industry and selling covers worldwide. Understand the customer's requirement and tried our best to make a cover for almost everything. We are glad to know that you liked the Material we offer. If you have any concerns, you can share the same with our quality team at [email protected]. We look forward to serving you again. We appreciate your valuable time in sharing feedback. Thank you.
Ordering very easy to navigate and easy to input sizes, possibly could have more photos of customer installations
Quality product, very good value for a bespoke item made to order, exactly as described, and service couldn't have been better.
I ordered a set of made to measure chair covers. They were excellent quality and fit. I was so impressed that I ordered a made to measure cover for my table and benches.
Easy to use website with clear information
Easy to use site, and the info made ordering really simple.
Very pleased with the service and woul recommend highly
Designer contacted me a few times to clarify dimensions and make sure we got what we wanted.
Good, will now wait for the items to arrive. Would be nice to have dimension option in mm/cm not just inches
Fast and Efficient with ease of ordering. Plea yea of cover option materials
Very easy to navigate the website, clear instructions on how to measure for the bespoke cover
Easy to order and delivery times were quick considering it was a bespoke made to measure cover. Very pleased
A little painful to get planned as this went back and forth a few times.
Overall very quick turn round and a reasonably fitting cover and I would use them again
Thank you
Simple process quick production and delivery. Covers look good. Need to see how they perform.
Good service and nice product. Looked good. Nice to support local business.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Malcolm, We are sorry to note your disappointment with the product received and apologize that our service does not meet your expectations. Upon checking the order record, we can certainly understand your concern. We fabricate the product the same as per the order details and always try our best to customize the product same as per the customer's requirement but in this instance, we failed. For that, we are extremely sorry. As you have shared your concern with us, we have passed the same to our quality team. They will contact you soon and provide you the best possible resolution for the same as customer satisfaction is our topmost priority.