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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very happy with the goods they are made to the exacting standards requested and the order was queried first to ensure the size was correct by requesting photos of the items.
Very easy to use, lots of variety of shapes etc repeat orders having been very happy with the quality
Nice and easy website to follow, my experience was easy from website to delivery what is annoying me is all these questions about my shopping experience how many times do I have to click star buttons and right that i am pleased with my product
Ok, product is not as expected and whilst your staff on the helpline attempted to be helpful couldn't really offer a solution
The cover I received is very good quality and fits the table and chairs perfectly. I also like the colour.
Very easy to deal with, questions and measurements made easy.
Slick website for entering custom details. Good quality product at the right price.
Really happy with the quality of the covers and speed of service. Thank you!
Great design service, in which Covers & All wanted to make sure they provided the right design and size of cover. Still need to try it, but very pleased with what's been provided.
Very happy thanks quite acceptable just what I needed
Ordered two custom size covers. Quick delivery pleased with the products and a perfect fit
It was really good to be able to select the exact size of cover for the table and not to buy a one size fits all as I used to do.
Very happy with the purchase.
Great website allows you to customise your order. Good customer service follow up to ensure that what you've asked for is actually what you want! This helped me catch that I'd ordered one of my covers in the wrong colour before it was too late. Prompt manufacturing and delivery, quicker than many competitors.
Good communication, good product. What more is there to say.
It was a seamless service with a great product. They sent the item quickly using. The product is well made would definitely recommend.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Neil, We are sorry to note your disappointment with the product received and apologize that our service does not meet your expectations. We have fabricated the tarp same as per the order details. As we are in the custom business, we do not offer accessories as every customer has their own requirements and different product to use. However, we provide the best possible finishing options so customers can select the same as per their product requirements. Upon checking the order details we can see that you have selected the grommets option, with the help of that grommets you can use your own accessories like a hook, zip tie or cord to tie up with the product. To avoid any confusion or get a better product clarification, you can always contact our 24x7 customer support team via call or chat.