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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Enjoyed being able to customise sizing, service excellent. Would highly recommend. Only one negative point as they were three covers ordered would have liked all same colour, but quality overrides this thank you.
The service was good from initial enquiry through to delivery. Always helpful and knowledgable.
Checked measurements and provided drawings and sketches to show how the designs would look
Products were made and delivered in the advised timescales
I needed a cover that wouldn't rip in the wind and rain. I've probably had 5 so far, none of which have lasted. Googling for a better cover I came across the Cover & All web site. I liked that fact there were a choice of weights of materials and colours, with a description of what each weight was for. The web site was easy to use - I just had to measure the table and send pictures. Once the measurements were uploaded and the options chosen the web site gave me a quote. Everything else was straight forward. I was kept up to date with the process and shipping. My only comment would be that the measurements had to be in inches - it would be better to choose either.
Very simple ordering process and website navigation
Ordering was very easy, Ordered the perfect size I needed.
Great service and cover fits brilliantly! Site easy to follow and arrived quickly. Would definitely recommend to others.
Great customer service, very prompt and helpful, would recommend highly
Very happy with both seat cushion covers, Colour match was perfect. Fast delivery and very good price.
Easy website to follow. We were able to order more than one piece easily. Price very clear.
Great communication and checking of sizes to get the exact measurements right. Very thorough job.
Lovely products, can wait to receive the furniture covers:-)
Easy to order perfect fit and good quality and delivered on time
Excellent and worth the short wait while design and measurements were cross-checked with customer and photograph. Good stitching and durable material in a bespoke fit. Very pleased and impressed overall.
I ordered a custom made cover for my son- in-laws home DJ system with his name printed on the front. The website builder was intuitive and easy to navigate. I contacted customer services to make a change to the order as I made a mistake with the colour. They were very efficient and they changed my order without a fuss. My order was delivered on time and the cover is perfect for the purpose it was made for. I was very impressed with the whole process and product quality.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

