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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Was very pleased with the cover upon receipt - decent material, correct colour, perfect fit and attention to detail - as in ties and metal eyeholes for securing to legs - perfect. Great value for money. Would recommend to friends and family.
Great website, cover arrived in timely fashion and is perfect for the job we need it for!
Ordered just one item at first because did not know this company and it arrived on time
So ordered 20 more items all arrived on time and the quality was brilliant
Quality of fabric and make up is superb but I found the web site deceiving as to where the zip and ties went somewhat difficult to follow!
From initial enquiry to receiving the cushion covers the service was exceptional. The finished product when I received it was fantastic exceeding my expectations and certainly value for money and quick!
Excellent company to deal with as very efficient and goods arrived on time if not before!
Excellent service and fast delivery of high quality product.
Fantastic service from this company. They ensured that they had all the correct measurements before making the covers. Arrived earlier than stated and they are perfect. My garden furniture has been transformed. Already have a friend ordering some for hers. Would highly recommend.
Easy to use website. I needed covers for my garden furniture which was not a standard size and was able to order exact sizes easily. Good selection of colours and fabrics. I am very pleased with the finished products. They fit well and look smart, making the furniture look fresh again
Amazing service, reasonably priced! So impressed with the replacements which saved us so much money as has rejuvenated our original outdoor sofa set
Had problems uploading photo several times
Good interaction with the CAD drawing team, but product came out slightly larger than expected. Believe that the „safety margin" that is added (on top of measurements provided by me) is too large.
Had problems uploading photo several times
The covers are amazing and have exceeded our expectations - great job
Good quality but not quite the snug fit I expected will do the job tho
The whole process from start to ginish was very easy. From entering the required measurements through to choosing fabrics and style. The covers were delivered a couple of days early and look great on my garden furniture.
Great quality cover made to size and the colour we ordered ( grey) matched our garden furniture perfectly,
Excellent all round will defo be keeping you in mind for any further purchase
A very happy customer thank you!
Easy to use user friendly, perfect all round. Highly recommend
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

