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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I am very pleased with my cushion covers and the service I received was fantastic
Took my measurements, made the order, all came, Simple, and not just a flimsy canvas cover that will decay, almost a pliable rubber feel. Excellent product
Wanted some replacement covers for an Aldi outdoor sofa we bought a few years ago, the cream ones that came with it just didn't hold up.
Bought some navy blue, water resistant covers and we are really pleased so far. They are well made, fit well and look good.
The only small challenge is that the measurements on the website are in inches so for someone used to metric measurements it's trickier.
Superb quality covers and delivered with days, would definitely recommend
Nicely made strong cover very smart
Far better quality than off the shelf covers
Love my new cushions. They are better quality than the originals and fit perfectly. I was nervous about placing the order in case I got the measurements wrong but I needn't have worried. The team contacted me to check a few details and when they arrived they were exactly as I had hoped. Didn't take long to arrive either. I would definitely recommend this company for cushion covers.
First time I tried to order a couple of covers the ordering process failed - credit card payment wouldn't complete. Tried again after a weekend and all was OK this time.
Quick, efficient and does the job
Strong build
Offers many options
Really pleased with the service and quality of the cover I ordered. Would definitely recommend and use again. Thank You
My two items were of an unusual size and shape and the company took the trouble to check that my measurements were correct before proceeding with the order (which they were). Arrived quicker than expected and are good quality and well made.Not cheap but worth it.
The covers are for some garden furniture of which I already had some foam
They are perfect
So pleased with the quality of the covers and service received.
Nice convenient option for odd sizes.
Stitching was neat
My order for a outside table cover went through with no problems. Pleased with the whole transaction.
Very good company to deal with. Products excellent value for money. Easy to use website. Highly recommended, I hope they do well in the future.
Measuring process was straightforward but I was nevertheless very grateful that some of my measurements were double checked to ensure that all was well.
Very thorough customer service. Would recommend and certainly use agin if needed
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi David, Thank you for your feedback. We at Covers&All always work forward to offer products without compromising the quality of the material. We understand the customer's requirement and tried our best to make a cover for almost everything. We are glad to know that you liked the product. We are sorry for the inconvenience caused to you while completing the payment. I understand how frustrating this must have been for you. We value our customers' time, and this should not have happened. We are prioritizing the issue you're facing with our website, and our team is already working actively to resolve the issue. If you have any other concerns, please feel free to contact our customer support team via call or chat. We look forward to serve you again.