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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
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14,842 reviews

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GB
1 review
0 helpful votes
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Cushion cover
May 2, 2022

Great quality product. For a custom made item made to size the price was excellent too

Date of experience: May 2, 2022
GB
1 review
0 helpful votes
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Very good service!
May 2, 2022

Ordered some covers for a sunken seating area. Very good quality and speedy delivery.

Date of experience: May 2, 2022
GB
1 review
0 helpful votes
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Great covers, perfect fit!
May 2, 2022

No longer need to bring all my cushions in every evening. Found it difficult to find off the shelf covers that would work - these are perfect!

Date of experience: May 2, 2022
GB
1 review
0 helpful votes
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Great product fast delivery
May 2, 2022

Easy to track delivery and product is perfect to measurements and quality.

Date of experience: May 2, 2022
GB
1 review
0 helpful votes
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IKEA outdoor sofa covers
May 2, 2022

Very easy to use the site - excited to receive my order

Date of experience: May 2, 2022
GB
1 review
0 helpful votes
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Great item, great company!
May 2, 2022

My item was delivered promptly and it's just what I needed. Many thanks :)

Date of experience: May 2, 2022
GB
1 review
0 helpful votes
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Cover
May 2, 2022

Excellent service, very easy site to use. Had 2 items made to measure fit perfectly. Many thanks

Date of experience: May 2, 2022
GB
1 review
0 helpful votes
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2nd purchase very pleased
May 2, 2022

This is our second purchase from Cover and All UK. Easy website to navigate, great value and quality products delivered quickly

Date of experience: May 2, 2022
California
1 review
0 helpful votes
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One off custom size cover
May 2, 2022

The website is easy to navigate and input the dimensions for a custom cover. Confirmation of order and dispatch and tracking we're all first class. On arrival the product was well packed and excellent quality, fitting the product for which it was ordered perfectly. I would highly recommend this company for anyone wanting a cover making to fit to the exact size required.

Date of experience: May 2, 2022
GB
1 review
0 helpful votes
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If you're thinking about replacing your cushion covers, do it! I'm so happy with my new covers. My old covers were originals & had been sliced by my dog's claws over the years. The new covers are an absolute breeze to put on (the old ones required the strength of Ironman combined with the flexibility of a contortionist & the offer of a sacrifice!) & look great with my black rattan furniture. Really wish I'd done this sooner.

Date of experience: May 2, 2022
GB
1 review
0 helpful votes
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Pizza oven cover
May 1, 2022

Wow! So well made! Beyond my expectations! Great service… fast delivery

Date of experience: May 1, 2022
GB
1 review
0 helpful votes
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Delighted Customer.
May 1, 2022

Iam so pleased with my garden furniture cushion covers. Quality fabric. Fit perfectly. Highly recommended.

Yvonne Abbott

Date of experience: May 1, 2022
GB
1 review
0 helpful votes
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Will use again!
May 1, 2022

Easy to use, cover is of good quality. No issues and plan to purchase covers for the rest of the garden furniture.

Date of experience: May 1, 2022
GB
1 review
0 helpful votes
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Good experience
May 1, 2022

It is quite a novel way to by a table cover but it worked. I sent off all the requested measurements, was asked to clarify one of the numbers and it arrived within about a week all the way from India. The quality is good and it is a perfect fit. We wait and see how durable it is in the British weather.

Date of experience: May 1, 2022
GB
1 review
0 helpful votes
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This is the second cover I have ordered in the past 2 months. The products themselves seem good - quickly and accurately made, seem like good quality. However, on both occasions, the experience was spoiled by the delivery. In the first case it took weeks to come through after arriving in the UK. In the second case delivery was attempted with no prior notice and the FedEx website to allow rescheduling simply does not work which resulted in a 2 hour trip to collect the item from the nearest depot.

Date of experience: May 1, 2022
Veeni M. — Cover & All UK Rep
over a year old

Hi David, Thank you for your feedback. We at Covers&All always work forward to offer products without compromising the quality of the material. We understand the customer's requirement and tried our best to make a cover for almost everything. We are glad to know that you liked the product. However we are sorry to note your disappointment in regards to the shipping. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. The same is mentioned on the website. However as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. If you face any such issues and have a concerns, please feel free to contact our customer support team. We will look forward to serve you again with your next purchase.

GB
1 review
0 helpful votes
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Excellent Service
May 1, 2022

Web site / Ordering process & order form was so easy to understand. Once ordered I was kept fully informed of the delivery process. Proposed delivery was much sooner than anticipated, which was very pleasing considering the delivery was from India. The covers that I ordered arrived undamaged, well packed for transportation so arrived in perfect condition. All covers matched exactly what I ordered i. E. stile/perfect size and now look great when on display. Would certainly order from this company again.

Date of experience: May 1, 2022
GB
1 review
0 helpful votes
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Great cover
May 1, 2022

I couldn't find a cover the right size, thank you for my custom cover. Feels very thick and durable

Date of experience: May 1, 2022
GB
1 review
1 helpful vote
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Unsettling
May 31, 2022

When I originally ordered my covers the site would not accept my credit cards which I use at other times with no problems. I was cajoled into using PayPal which I'd not used before and was very unsettled by this as one hears of so many scams going on these days. Then when I checked a couple of days later the order had not gone through, on reordering the cost had risen. I was not at all happy about the whole process but I've got to say the product is very good quality.

Date of experience: May 1, 2022
Veeni M. — Cover & All UK Rep
over a year old

Hi Marilyn, We are sorry for the inconvenience caused to you while completing the payment. Though we have worked hard to make the website simple and easy to follow, we acknowledged that there is room for improvement. We value our customers' time, and this should not have happened. We are prioritizing the issue you're facing with our website, and our team is already working actively to resolve the issue. However we are glad to know that one of our executive were helpful to resolved the issue and you are happy with the final product. We look forward to serve you again with your next purchase and hope you will find an improvement.

GB
1 review
0 helpful votes
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Very Happy
May 1, 2022

Replacement covers for my outside furniture were easy to order- delivered faster than expected AND actually better quality than I expected - very happy!

Date of experience: May 1, 2022
GB
1 review
0 helpful votes
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Fitted my cushions perfectly.
May 1, 2022

Arrived quick and very good fabric! Im super happy

Date of experience: May 1, 2022