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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to order, came on time. Great fit and great quality Over all very pleased with our purchase
Great overall experience. I have now ordered something else!
Very pleased with my custom cover for my outdoor furniture would highly recommend...
Bought 3 made to measure covers last year.
Noticed when removed covers after the winter they had leaked, and there was a lot of water insisde the covers. The seems had failed.
Reported this to Cover & All and after a lengthy exchange of photos they replaced all 3 covers
The covers a well made but on this occasion they failed.
Having said this the customer service was excellent and they sorted the problem out with replacement covers.
Brilliant service in ensuring measurements and requirements were accurate.
Made to measure covers fit perfectly and are excellent quality. Thank you.
The ordering process on website was easy to use and the the product arrived early!
We found Coverall on line and the service and price were excellent.
I have already recommended them to my sister and would definitely use again
Great company products great and will use again would recommend to any1 plus a very quick service
Website so easy to use great company so far
I've seen some picture which misled me in thinking this was going to be elastic and wrapping the table. It isn't. I had to buy holders.
Apart from having issues in paying for our goods we are really pleased with the covers, quality and the speediness of delivery
Easy to apply the measurement over for a made to order sevice, so cheap too.
Really well made cover and arrived earlier than initially predicted
I have recovered all my outdoor garden furniture, sizes colour all exactly as I ordered and looks
Fabulous & has given my furniture a new lease of life!
Exactly what I needed to give my pond a little bit of shape. Great product, exactly what I needed. Also the communication regarding my order and drawing was outstanding. Thank you
Ordered a custom made cover for my roof-light to block out the heat of the sun when it's hot in the summer.
The order process was excellent, great care was taken by the Cover-all team to ensure they had all the dimensions required.
My cover arrived earlier than predicted and it's fits perfectly.
I'm also very pleased with the quality and the price.
Product arrived on time in good condition. Coverall also checked the personalised message on the cover before printing.
Hi Dan, Thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products, and services. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. However we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at [email protected] which help us to improve our ratings and make the customer experience better. We look forward to delighting you again with your next order!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Salvatore, We are sorry to note your disappointment with the product received. As we are in a custom business, every customer has their own requirements an usage of the cover so we have provided the different tie down and grommets options to select. As we can see that you have selected the tie down option as "No Tie down" and we have customized the cover same as per the order details. As per your concern, we have shown the website images just for the reference. Also, upon the order placement, an immediate confirmation is sent to the customer's registered email address which consists of all the order details to recheck. However as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. If you have any other concerns, please feel free to contact our customer support team via call or chat.