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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great products with accurate measurements on the website to match your requirements. Took a while to come but kept updated throughout and worth the wait when it arrived.
Great product & delivery
Love these cushions
Very well made and value for money
Ok, it's expensive for what it is but it's good quality and fits well. Ultimately that's what you need. I'm very happy with it and can recommend it.
Great website and easy to use, great quality covers, overall very impressed with the products.
For some reason I thought that this cover came with a filling. I couldn't believe the size of the package! I need a cushion for a garden bench. Foam is too expensive so I think I will use an old duvet to fill the cover. My own stupid fault!
One of the covers was used to enclose the other two ordered and was so tightly wrapped that there are two stress marks in the fabric. More careful packaging would have avoided this. Otherwise happy with the covers.
Easy to measure and order even though the covers are not made in UK as your address indicates
Was under the impression it was a UK firm - if it had been Chinese would have cancelled the order
Great quality and fast delivery blah blah blah thanks
Hi Michael, Thank you for taking the time to acknowledge our efforts. We at Covers&All always work forward to offer products without compromising the quality of the material and ship out the same for on-time delivery. We use top-quality shipping carriers including FedEx, UPS, and DHL to provide the best service to our customers. We understand the customer's requirement and tried our best to make a cover for almost everything. We are glad that you like the product and received the same in a timely manner. However we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at [email protected] for a better customer experience. We look forward to delighting you again with your next order!
Second time using Cove & All. Again YeH quality, speed and service was spot on
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ruth, We are sorry to note your disappointment. However when you will add your product in your cart, the website will show the pop-up and give an option to add the Inserts/filling of the cushion so customers can get an idea and choose the option as per their requirements. As per your order details, you have just ordered the cushion covers. We are sorry to learn that the insert price seems expensive to you. However as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. If you have any other concerns, please feel free to contact our customer support team.