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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very pleased with purchase, easy to attach to gate, strong and well made and fitted perfectly. Just what was needed for a little privacy and to reduce wind blowing down the passage.
The service from start to finish was excellent. Great communication from the company. The covers are better quality than the ones we replaced and the measurements and workmanship are also excellent.
I highly recommend this company.
Difficulty at first when ordering on line would not accept credit card, however tried again and no problem, very pleased with product.
Ordered these covers and I'm very pleased with the service and quality of the products received
Great cushion covers! And excellent quality and service
Easy to use website fast and reliable service. Can't find a negative thing to say about this company. The covers I ordered were way better quality than I ever expected.
Website user friendly, material quality - excellent, dimensions ALL perfect! No complaints at all
Little bit of technical issues today but sure its been due to the network
Found what I required easily as the website was easy to use and self explanatory
All very straight forward to order. Looking forward to receiving my order! Thank you
Items received as stated. Well made items which fitted perfectly. Would buy again from this supplier
What a great service. The product is as described, they even supplied a drawing for my approval, asked a couple of questions to confirm my requirements and then delivered by courier soon after. What a service.
The only things which prevent me awarding the full five stars are (a) the 'beige' isn't very beige-like, it is more like khaki brown. I wish it looked more like a summer fête marquee colour beige, and (b) I wish they worked in metric. The UK building industry has been metric since 1965, I've worked in construction all my professional life and these inches things are very alien.
Quality covers received - even better than the ones we were replacing
Pleasantly surprised
Perfect for purpose, great feeling quality product delivered promptly and well packaged
A protracted process with maybe some language issues, butof getting dimensions signed off but in fairness the seating is curved. Thej result finally was a superb quality fitted bespoke cover for safa and two chairs. Top quality finish and fabric!
Hello, Nick. Thank you for reviewing your purchase experience. When you click on 'Continue Shopping' on the Cart page, it takes you back to the homepage. This is because we cannot predict the next product you will wish to add. To add the same product (in the same size and with the same selections), you can update the quantity on the cart page itself. To add the same product in a different size, simply copy the name of the product before you click on 'Continue Shopping', then use the search box at the top of the homepage to reach the product page again instantly. We hope you find this information helpful.
An inch is the standard unit of measurement used for custom covers, and to keep it simple, we have used only one unit for all covers. We apologize if you faced difficulty due to this. Besides providing high-quality custom covers, our goal is also to ensure an easy ordering process for our customers. We have shared your comments with our team for review. If you still need assistance with your order, please email us at [email protected] and we will be happy to help!
Quick and easy to order. Be great if delivery times were quicker but just have to plan ahead.
Excellent the items arrived early and were easy to fit and have given outside area a new lease life. The material and zips used are hard wearing and weather which has been wet since I bought them has not gone trough to cusion inner
Really well thought out program and I hope all measurements work!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Amy. Thank you for leaving feedback on your purchase. Your satisfaction reassures us that we are on the right track and pushes us to keep providing the best services possible. Keep in mind that our support team is available 24 hours a day, 7 days a week via chat and phone, and we'll be pleased to assist you with any problems you may encounter in the future. We hope to delight you again with your next order. Thank you for choosing Covers & All.