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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Garden Covers
June 10, 2022

Excellent product and service. Very impressed with everything from start to finish.

Date of experience: June 10, 2022
GB
1 review
0 helpful votes
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Custom Size Wood Store Cover
June 10, 2022

Perfect size, good quality material, easy to order and arrived promptly.

Date of experience: June 10, 2022
GB
1 review
0 helpful votes
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Customised pizza oven table cover
June 10, 2022

Very easy website to navigate and putting in the table measurements was really simple. Is a perfect fit. Really easy to log into your account and check your delivery status. Would definitely recommend

Date of experience: June 9, 2022
GB
1 review
0 helpful votes
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Camper van cushion covers
June 9, 2022

The covers were a perfect fit for the sponge filling I had purchased earlier.
The user interface of their website allowed me to get an instant quote for the required covers with the option of selecting different materials etc.
I received an email within a few days of placing the order giving me details of shipping via FedEx with an estimated delivery date and tracking link.
The covers were received well on time and I'm delighted with the final result.
I would happily recommend Covers & All for their fantastic service and will gladly use again in the future..

Date of experience: June 9, 2022
GB
1 review
0 helpful votes
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Excellent service
June 9, 2022

The ordering process was very simple initially for me, but the team had to verify a number of measurements with me to ensure what I'd ordered was correct.

Date of experience: June 9, 2022
GB
1 review
0 helpful votes
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Daybed cover - Fits well
June 9, 2022

Bought a daybed cover and it fits extremely well based on the dimensions I asked for.
I guess the only feedback would be the ability to specify the precise dimensions for the whole seating area too, so the the cover sits flush with the seats instead of having excess material at the front based on the frame dimensions (Hope that makes sense)

Date of experience: June 9, 2022
GB
1 review
0 helpful votes
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Barbeque cover
July 9, 2022

The only one problem was a delay in getting the sample kit to enable me to confirm my order for a barbecue cover. It took couple of phone calls from me followed by a number of days before FEDEX had delivered, I have got the samples now, happy to see a great selection to choose from.

I was happy to order a second cover for a storage box.

Date of experience: June 9, 2022
Veeni M. — Cover & All UK Rep
over a year old

Hello, Sarah. We regret any inconvenience this has caused you. We use global shipping companies such as UPS and FedEx; transportation delays, while disappointing, are beyond our control. The typical transit period is three business days, and you can see from the tracking page that your product was shipped on schedule. We are glad to hear that you liked our materials and see that you have already placed your order. We sincerely hope that you will be satisfied with your purchase. Thank you for choosing Covers & All.

GB
1 review
0 helpful votes
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Good service
June 9, 2022

Free swatch kit ordered, kept informed of delivery, well presented and packaged.

Date of experience: June 9, 2022
GB
2 reviews
0 helpful votes
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Prompt and efficient
June 9, 2022

My mistake - I mis-read delivery date! Replied promptly reassuring that item would be delivered on correct date.

Date of experience: June 9, 2022
GB
1 review
0 helpful votes
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Outside tv room
June 9, 2022

Great comms as they send you a pic as to how
Your item will look with lettering etc. highly recommended

Date of experience: June 9, 2022
GB
1 review
0 helpful votes
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Excellent.
June 9, 2022

Easy to order, excellent quality and service. Would recommend.

Date of experience: June 9, 2022
GB
1 review
0 helpful votes
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Mrs
June 9, 2022

Just what I needed, easy ordering process, excellent quality

Date of experience: June 9, 2022
GB
1 review
0 helpful votes
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Only one complaint
June 9, 2022

Fedex, not the best courier in the world. But other than than that very pleased.

Date of experience: June 9, 2022
GB
1 review
0 helpful votes
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Great customer service
June 9, 2022

Although the process was made very easy to follow by entering in the measurements, I made an error when entering one of the sides. I realised this after I'd placed the order so I sent an email to ask if it could be corrected. The team were lovely and after providing the corrected measurement they quickly confirmed that this had been amended and I received the product shortly after.

Date of experience: June 9, 2022
GB
1 review
0 helpful votes
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June 9, 2022

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Date of experience: June 8, 2022
GB
1 review
0 helpful votes
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Custom Sun Shade
June 8, 2022

Very good customer service and quick delivery for a custom made item

Date of experience: June 8, 2022
Ireland
1 review
0 helpful votes
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TARPAULIN
June 8, 2022

Clear and precise guidance when ordering
Easy instructions

Date of experience: June 8, 2022
GB
1 review
0 helpful votes
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Great company,
June 8, 2022

Have had a set of covers from you before and have been so pleased with them. Been a great way of protecting our furniture. Supplied my second order, I was able to track parcel from India!

Date of experience: June 8, 2022
GB
1 review
0 helpful votes
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Excellent service from roller blind supplier
June 8, 2022
Updated review

This company prove a quick, reliable and friendly service. Their web site is comprehensive and easy to use. The product we received was great and good value with delivery in days not weeks as originally stated. Overall a great experience!

Date of experience: June 8, 2022

Good experience
May 30, 2022
Previous review

Good experience.

Date of experience: May 30, 2022
GB
1 review
0 helpful votes
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First class product and service.
Really impressed with the quality of the covers.
Had a slight problem where zips had been wrongly positioned on 2 covers, which following correspondence the Co. Quickly resolved.
Would certainly recommend and I wouldn't hesitate using again.

Date of experience: June 8, 2022