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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Everything from wiz's to quality is amazing! Will definitely be using again
Very very pleased with the covers. Excellent quality, prompt delivery. Would order with you again
Easy to order at shape required. Order two items. Communication was great and order arrived quickly.
Very good product and experience, excellent customer service and prompt resolution of an issue not of their making.
I ordered seat covers and sent individual measurements as they were awkward sizes to the standard ones on the site, the process was very efficient and straightforward and the covers are lovely quality and fit perfectly. I will defo use again, great value too
Very easy to find the cushion that I wanted, let's see how delivery is then I will update. Delivery on time cushion perfect fit very pleased
Easy to use website, amazing products & delivered when promised.
Had a customised cushion cover made for an outdoor seat. Excellent communication and brilliant product. Prompt and great price and quality. Highly recommend.
Custom covers but limited colour choices. Would have liked more choice and some patterns.
Custom covers but limited colour choices
Products ordered were of excellent quality. Delivered quickly and their communication was good.
I have. O hesitate in recommending this company
What difference - my outdoor furniture looks brand new again!
Really happy with the quality and the cushion is so comfy.
The only thing we did not like was the amount of plastic the items were wrapped in.
Easy easy to order and great price, excellent reviews from previous customers
Quick and easy mine was an unusual shape and Covers and All contacted me to confirm the extra measurements required, great service all round
Brilliant, excellent customer service, excellent quality arrived 5 days earlier than expected highly delighted.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Antony. We regret that you had problems with the product and that our team has yet to respond to your complaint. We're doing everything we can to respond to every customer as promptly as possible, despite an unusually large volume of enquiries and limited personnel. We have advised our escalation team to review your complaint and provide a resolution within 24 hours. In the meantime, if you have any questions or concerns, please do not hesitate to call us or chat with us for immediate assistance.