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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Excellent
June 26, 2022

Made to measure covers fit our furniture perfectly

Date of experience: June 26, 2022
GB
1 review
0 helpful votes
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Great service
June 26, 2022

Great service. Really good product and quick delivery

Date of experience: June 26, 2022
GB
1 review
0 helpful votes
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Great quality
June 26, 2022

Very quick turn around from ordering to delivery. Really good quality and very well made.

Date of experience: June 26, 2022
GB
1 review
0 helpful votes
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Satisfied customer
June 26, 2022
Updated review

Product was good quality, and exactly as described Checkout and payment could be clearer delivered on time

Date of experience: June 25, 2022

Checkout and payment could be clearer
June 5, 2022
Previous review

Checkout and payment could be clearer

Date of experience: June 4, 2022
Illinois
1 review
0 helpful votes
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Excellent Service
June 26, 2022

The Covers and All team contacted me after I ordered with several observations based on the photos I'd sent. They asked for additional measurements to make sure the covers would fit perfectly - which they do! My husband and I are both very impressed with the quality and the look.

Date of experience: June 25, 2022
Estonia
1 review
0 helpful votes
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Still managed to misunderstand that I will need to leave extra length for tying it, so the shade ended up slightly too large.

Date of experience: June 25, 2022
GB
1 review
0 helpful votes
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Weber Smokey mountain oven cover
July 25, 2022

Great product and appears to have come from India-hope they are being paid well for their work

Date of experience: June 25, 2022
Veeni M. — Cover & All UK Rep
over a year old

Hi Thomas, Thank you for rating Covers&All. We always work forward to offer products without compromising the quality of the material. We understand the customer's requirement and tried our best to make a cover for almost everything. We are glad to know that you liked the product. As per your concern; all our covers are designed in Georgia, USA, and manufactured in India. The same is mentioned on the website. However if you have any concern regards to the product, please feel free to contact our customer support team via call or chat. We look forward to working with you in the future.

GB
1 review
0 helpful votes
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Excellence
June 25, 2022
Updated review

Ive used this company before and they are excellent

Date of experience: June 25, 2022

Cushion covers
March 26, 2022
Previous review

As stated on the website I gave the measurements of what I required. With a few days the cushion seat covers arrived exact colour size everything they looked lovely and fitted well the service was so good and quick would recommend anyone to use

Date of experience: March 26, 2022
GB
1 review
0 helpful votes
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Made to measure cover
June 25, 2022

Excellent easy to order, perfect fit and lovely quality, it's for a class book corner I can tell it's going to last!

Date of experience: June 25, 2022
GB
1 review
0 helpful votes
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Spare wheel cover
June 25, 2022

Custom wheel cover made with my own design printed on fits perfectly and is good quality.

Date of experience: June 25, 2022
GB
2 reviews
0 helpful votes
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Fantastic service
June 25, 2022

I ordred three curtains to cover the open fronted sunlounge that i had just built although this area is intended to be open i wanted a quality product that would last without a cheep look or feel to it.
I was a bit worried when ordering this, but what I recieved was what i ordred, perfic colour, perfect size. All in all perfect quality.

Date of experience: June 25, 2022
GB
1 review
0 helpful votes
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It took Fedex 6 attempts to deliver it, with no explanantion of what the problem was. Will never use them again. The cover itself seems well made. It will be a while before it gets tested though (garden not yet finished!)

Date of experience: June 25, 2022
Veeni M. — Cover & All UK Rep
over a year old

Hi Phil, We are sorry for the inconvenience cased to you. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. The same is mentioned on the website. However as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. Hope you will find an improvement on the same. We are glad to know that you like the product.

GB
1 review
0 helpful votes
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Good overall experience
June 25, 2022

Easy to navigate website for cover, kept informed, delivery ahead of target date, product received was better than expected as regards thickness and durability etc. Very impressed.

Only question I am left with - are products made in US and air cargo shipped to U. K. or made in U. K.?

Date of experience: June 25, 2022
GB
1 review
0 helpful votes
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Very Hepful
June 25, 2022

Ordering was very easy. Instructions on how to measure were very clear.

Date of experience: June 25, 2022
Brazil
1 review
0 helpful votes
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Excellent
June 25, 2022

Easy to use website, excellent product, excellent service

Date of experience: June 25, 2022
GB
1 review
0 helpful votes
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Quality product and service
June 25, 2022

Received the custom cover - as ordered very quickly. Pleased with the quality and fit.

Date of experience: June 25, 2022
GB
1 review
0 helpful votes
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Amazing tyre cover
June 25, 2022

Absolutely fantastic service. The designer kept in contact with my design regularly.

Date of experience: June 25, 2022
GB
1 review
0 helpful votes
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We struggled to find a cover for our patio set & decided to order a custom made cover. It is a good quality thick waterproof fabric, which fits well. Very pleased.

Date of experience: June 25, 2022
GB
1 review
0 helpful votes
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Spare wheel cover
June 25, 2022

Excellent product that is very well made and the delivery was fairly quick and the website is pretty easy to use

Date of experience: June 25, 2022
GB
1 review
0 helpful votes
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Fire pit cover
June 25, 2022

Extremely satisfied. Very good service especially as they picked up mistake I made with measurements and checked with me before continuing. Very good quality and quick service.

Date of experience: June 25, 2022