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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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All in all very happy.
Good quality and supplied as requested.
If the need arises I will use this service again.
Whole process was easy from start to finish.
Very happy with the new seat covers
Made to measure cover for garden furniture. To start with I accidentally ordered the wrong color, this was sorted within a minute using the website chat service. The cover arrived on time, great quality and it fits perfectly!
Easy to follow instructions for measuring furniture for made to measure covers. Good value for money. The company contacted me for extra measurement to ensure good fit. Good range of fabric and fastening options.
Made to measure outdoor cushion and seat pad covers - great attention to detail with the design and staying in touch. Product fits perfectly and quality is good. Really happy with product and service.
The covers fitted perfectly. We don't know how well they will wear, but initial impressions are good
The product was fine I ordered it, it arrived. They asked for more specific measurements which probably helped get a good product
Highly impressed with the cushion covers. Superb quality and well finished. Some early glitches with communications but overall very happy.
I can't fault the quality of the product and I certainly don't have a problem with things being made in India, but I would not have bought these cushion covers if I had known they were going to be airfreighted.
The covers arrived in perfect condition to the correct measurements 2 round and a rectangular one and fitted perfectly thanks
BRILLIANT SERVICE, VERY GOOD QUALITY, THOUGHT WAS QUITE EXPENSIVE BUT WILL DO THE JOB OF PROTECTING MY OUTDOOR FURNITURE
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members