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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Prompt delivery. A quality product.
The product met my needs for a garden "water slide extension" for use with my existing garden slide for my two grand-children. The cover is placed upon a long rectangular frame (3m x 0.8m) made from 40mm diameter plastic pipe and is "pegged" to the lawn with aluminium tent pegs.
I thought it would be an issue coming from the states far from it, it arrived sooner than some products from Ebay, would recommend these covers they are 10x better than the expensive covers that you get from Garden Centres, would highly recommend the BBG cover as air vents are fitted as standard.
Excellent service from Covers&All in makiing custom-shaped covers. However, delivery by FedEx less than perfect as no way of changing their delivery date and time.
Very pleased with the process good communication and pleased with product
Not the conversational order. Was treated with respect. And doubled checked my order before commencing.
The team made me a perfect cover for my FirePit! It's so well made and shipped so quickly and at such a good price… I was certain something wouldn't work, but it was like a dream! Highly recommended!
Perfect, they communicated with me numerous times sending professional drawings with dimensions to ensure I had given them the correct info for my seat cover. Attention to detail was perfect as is my seat cover
The guidance on how to measure for the cover and the ease of use and options on website were great. Cover when it arrived fits perfectly. Quality seems very good, at this stage I can't comment on how well it will last, but looks very robust.
The team contacted me at least 4 times to check measurements were correct and the cover they made fits perfectly. Thanks guys.
The cover fits well and is strong, and weighty enough to stay put even when it's windy
Site was easy to use and after measuring my cushion I entered the size I needed and what details I wanted and couple of weeks later it arrived. Great quality and fit. I would use again
Ordering was easy. Covers came within a few weeks. They are really good quality. They fit perfect and look amazing.
Good quality covers, perfect fit, arrived quickly highly recommended
I chose this provider as they could do a bespoke cover. I ordered it online and paid the quoted price. I received many requests for additional measurements via emails and phone calls. The staff seemed very pleasant. The price then however went up. I was surprised by it but went ahead. The cover arrived very quickly after the order was finalised. It fits perfectly, seems well made, and is nice colour.
Excellent quality and exactly what I ordered. Delivered within the promised time frame too. I have recommended this company to friends already.
We found the website easy to use. We ordered one item to check the quality, and now we will order the other covers we require. Very good quality cover and the fit is perfect.
Really pleased. Arrived a lot sooner than expected. A perfect fit - great quality and value for money.
Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Aleksandra. We apologize for any inconvenience this has caused. Your entered measurements on the product page determine our prices. Because the measurements were altered, the cost went up. We are pleased that the cover fits perfectly. Contacting our customer care is always welcome if you have any queries or worries. We are accessible every day of the week, round-the-clock.