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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Website east to navigate. Customer service team on the phone helpful and knowledgeable.
So far so good up to now we'll packaged and delivered Intact would be ordering more from you soon thanks again for your wonderful products
I ordered late one evening and wanted to alter a measurement the next morning but found that they would not accept a change. Make sure of your dimensions first time. However extremely satisfied with speed of delivery and quality.
Quite a difficult custom order. Handled with great patience and care. It arrived way sooner than expected, and is exactly what I could hope for. Thanks all so much, I'm sure I'll order again.
Exactly what I needed - well-made, good quality matrial - had one quey on the colour which was answered quickly. Service was efficient and prompt
Really pleased with the fit and quality. Thank you
Option of metric measurements would make life a lot easier, otherwise a very easy to use service.
Option of metric measurements would make life a lot easier, otherwise a very easy to use service, so far.
Super fast delivery and the cover was excellent quality! Unbelievable value for money
I ordered a custom sun shade sail and was very pleased with all aspects of the ordering and delivery process. I was provided with a design mock-up based upon the measurements that I supplied, for me to approve. The finished item arrived amazingly quickly and was easy to put up and does the job beautifully.
Very good value and quality products service good ordering process great and easy
This is the second time I've ordered from this company and again a super product that does what's needed. All good simple order process
Order arrived on time, good quality covers but wrong colour sent.
Cover&all are being very slow to acknowledge this even after I sent photos of the label, cover and packaging
First order today - please don't be late with the delivery
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Michael, We are sorry to note your disappointment with the received material color and apologize that our service does not meet your expectations. Upon checking the order details, we have manufactured the cover same as per the selected order details. As per your concern, the website image is just for the reference. There will be a slight difference in website digital image and actual fabric color. To avoid such issues, we have provided an option to order the material sample kit on the website so customer can get an better idea about the same. Please find the link for your reference. https://www.coversandall.co.uk/swatch-kit.html As we can see that you are already in touch with our concerned team. Rest assured, they will contact you soon regards to the same. We are glad to know that you are happy with the quality of the cover.