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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Was a little sceptical when first looking to order this product purely because of the low cost. Thought I wasn't going to get top quality but I was hugely mistaken. Quality is top and was so easy to install even for an amateur like me.
Pleased with the table cover which looks substantial and fits perfectly
Could not fault whole experience. They double checked the measurements I provided and got me to confirm certain aspects. Taking the time to get the measurements right is critical to get the exact cover required and this is what we received. The material is very heavy which is perfect for the job.
I received my outdoor dining set cover a week early and the quality is so much better than my old cover. Just in time for winter weather
From initial contact until arrival of covers I was very well informed. The service asks for photos of the furniture you request covers for and this totally helps with their bespoke manufacturing. The covers are of the highest quality and fit well.
Very speedy delivery and very happy with the product
Good quality covers made to measure excellent fit. Great care taken with dimensions and design.
Some problems with FedEx delivery they did not stick to advised delivery dates
God experience overall - products fitted and expected quality
No fuss and no messing about I ordered a custom cover that arrived before estimated and is brilliant quality.
Everything absolutely perfect with the screen minus the fact there is a seam 3 quarters of the way across attaching another sheet, would understand if the measurements was big. Apart from that very happy with the quantity.
Easy measurement instructions to follow, good quality material, fast and efficient delivery.
Great website, just what we wanted. Excellent customer service and made to measure quality custom fitted covers for any items you need a cover for. They can also give tips from the photos you send in for a better fit and additional items like drawstrings, zips, handles etc. Delivered quickly and a perfect fit. Great quality, price and service, well done and thankyou. Will certainly recommend and use again (I have used before also)
Site very easy to navigate and product very easy to customize.
Metric dimensions would be a nice option.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ray, thanks for taking the time to share your experience with Covers&all. We do acknowledge that there is always a scope for improvement, so it would be great if you could share your ideas for a better customer experience. Thanks again.