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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Good quality and delivery as quoted on website. Adequate room for patio chair and sofa cushions. Good for storage.
Cover and all uk sounds like a uk company to me… while the spare wheel cover was very good quality and I have nothing to moan about there but buying from what seems like a uk company only to find they're based in America and everything is made in India. This all seems to add to a very long wait for the product (about a month). So while it is very well made by the people in India don't expect your order any time soon
Covers are well fitted and weather proof but you will get some condensation under them in the UK when kept outside so wrap the motor in a cloth or towel to absorb this having given the working parts a light spray of oil/water displacing compound.
Easy to use site, easy to pay, the entry of dimensions was simple. The company realised my cover wasn't oval but had parallel sides, they asked for further dimensions.
It fits like a clove and looks fantastic.
Easy to use website just measure what you need it for, put in the sizes and order.
Easy to order and arrived on time. I was a little confused by the description of the type of cover I wanted but worked it out. Over all very happy.
Put to the test with a few days heavy rain. Kept my outdoor furniture and cushions dry. Highly recommended.
Great range of samples. Unfortunately not the replacement furniture cover swatches I thought I was getting!
What a great company. So easy to get the perfect sized cover for whatever you need and it doesn't cost the Earth.
Service and product was excellent. Great quality, well made. Would definitely use again.
Staff provided advice and assistance when I needed it. I'm so pleased I chose this company.
The cover is so well made and I'm really pleased with the quality. It's really durable for a windy seafront garden. The only thing that went wrong was my maths! I had everything measured correctly in centimetres then made a mistake when I converted it into inches! The cover is about 20cm too small. Completely my fault but I wish you could enter the measurements in both metric and imperial, it might avoid silly mistakes like mine.
I received my cover with wich I was most happy but I also received an offer of 25% off my next order but when I tried to order anotherncover I was told the offer was not available
Dear Stephen,
We extend our sincerest apologies for any inconvenience you may have experienced. We regret that you encountered difficulties while attempting to utilize a coupon code. We kindly request that you reach out to our esteemed customer support team and provide them with the specific coupon code you were attempting to redeem. In the event that the coupon code does not function as intended, we would like to offer you the opportunity to explore our ongoing promotional offers as an alternative option. For convenient access to timely updates on these ongoing promotions, we recommend bookmarking the following page: https://www.coversandall.co.uk/coupons.
Thank you for your understanding and cooperation.
Sincerely,
Covers & All
Excellent service and well made and great quality! Definitely recommend.
Good web site
Not immediately obvious that you make to measure
Regards
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date


Dear Pj. M.,
We extend our sincerest apologies for the extended time it took for the cover to reach you. It is essential to clarify that we are a US-based company, and all our covers are manufactured in India. As a global enterprise, we ship our products to customers worldwide. By sourcing production and shipping from different locations, we can offer the most competitive prices in the market.
We regret the delay caused by the origin of the item you received. However, we are delighted to learn that you are content with the product and that it meets your expectations. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention.
Thank you for your understanding and continued support.
Sincerely,
Covers & All