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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Measurements were spot on. Arrived in good time and really well made.
Very prompt delivery for a custom made product made in China!
Great description and great quality, speedy delivery
Very pleased with the service provided. The drawing and photo of my custom requirement were checked and verified with regular email contact. The cover arrived in good time and fits perfectly. Thank you.
Easy website to use for ordering and we were kept informed of progress and delivery. A cost effective way of keeping outdoor items protected from all weather.
Great communication from company kept upto date with order and delivery great service and quality products have ordered more as just what I needed.
Great quality and well made would recommend.
I ordered according to instructions. Product made to measure arrived earlier than expected. Good quality. Fit is perfect. Wonderful product.
Perfectly satisfied with the service cover and all offer
So good, 2nd time I've order from them. Not been disappointed yet. Worth paying for fast delivery as I received my order in 6 days considering it gets made in India and then delivered to me in the UK.
Measure then choose the material you want and Cover & All do the rest.
Took a bit longer than I thought to get the item but it was of good quality and fit well. Wasn't able to order from Weber because seems to have been discontinued. Excellent alternative and good value.
It could not have been easier really. Everything is a perfect fit. I am so pleased I am now getting ready to order another set for my other outdoor dining set. The quality is excellent and will last for years.
I would strongly recommend.
The site is extremely easy to use. Prompt delivery & pleased with the product
Asked for deluevery to be delayed as I was away and was completely ignored. FedEx left them on my drive where they could have sat for 10 days had it not been for my neighbour, advertising there was no one there to and potential burgler! When I complained they said they had already been dispatched which was a lie.
Coverall made sure they had all the information and correct measurements they neede before making the cover which has resulted in a perfect fit.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Anthony, we regret the inconvenience this has caused you. We have checked all the details to confirm that we did not overlook anything that might support a more favorable resolution. We received an email from your side on Oct 4th to reschedule the delivery, however, the order was shipped from our end 24 hours prior to that. You may check the same on the tracking page also. Once the order gets shipped, we do not have a hold of it as e use third-party shipping carries. If the contact had been made earlier, we could have kept the package on hold at our facility. We hope this clarifies. For further, assistance, we request you to contact our 24/7 call or chat helplines.