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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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So easy to order online,and delivered within a few days.
The website was experiencing issues at my end and it took a while to place the order thanks for waiting a while.
Made to measure cover for log shed made to exactly the specified size and super quality A+++
Fab storage bags
Impressed with the quality and service!
Will be sure to order again
Felt confident in this company with their professional approach to the sale. Would recommend
Good website easy to enter measurements and other available options.
Detailed measurements meant the covers fit our furniture perfectly.
Very helpful, very polite, with good knowledge of their product
This is the second cover I have ordered and I am very pleased with the quality and quick delivery for bespoke products
The quality was a lot better than expected and it fit perfectly
Great people dedicated to making sure everything goes according to plan.
Ordered 1 item initially to test the product and so ordered another 5
Kept well informed before and after delivery.
Happy with the goods so will order additional covers.
Very good service from start to finish. Highly recommended.
I was really impressed. When i placed the order online i just went for a basic rectangle which would have given me a loose fit. I assumed this would be the cheapest way of doing it and hadn't really considered trying to customise it to the item i was trying to cover. However, because i included a picture of the unit i wanted to cover when i placed the order, the team messaged back asking for precise measurements - made it simple for me by annotating my picture, and in the end i received a cover that fits the unit perfectly, and it even cost slightly less (presumably due to using less material). The notifications and messaging platform on the site works really well. I am very impressed - thanks so much for a great service.
Found what we needed, easy order process and kept informed about the order all the way
We are delighted.We ordered made to measure covers which arrived promptly and are a very good standard.Would highly recommend this company
Easy to use web site and prompt delivery of good quality item
Delayed with payment first time which was confusing hope I only get charged once!
I ordered outdoor furniture covers. Website was easy to use. Very happy with the products.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

