On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Quality outside cushion cover at good price and fast delivery. Will be ordering more soon!
This cover is a perfect fit for my 5 series BMW. I've had several car covers over the years and this by far the best quality and value for money. I would recommend this product to everyone who wants a decent cover for their pride and joy!
Hey Richard! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Tim! We are delighted to hear that you are pleased with the range of products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
All good and customer contact was good, contacted me to confirm everything and was super
Thank you, David, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Happy with the quality of the cover. Actually thought I was ordering the whole cushion - not just the cover (although I did think it was very cheap for the whole thing :). Not sure if I need to read more carefully or if the site doesn't make it clear enough.
Hey Alison! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. We apologize if there was any misunderstanding. Even with our best efforts, there can still be some things that need work on the website. Additionally, cushions and covers are available in different categories and can be added to the cart individually. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This I had made for the edge of my pergola - to stop string sunlight coming in from the side and offer privacy. Still to use - waiting for warmer weather received but still to use
Thank you, Russell, for letting us know we were able to help you out! If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Exceptional service, 3rd purchase or the tarpauline curtains/sheets fit perfect and we are really pleased with them.
Only comment I would make is on the ordering system, measurements are a bit confusing, last time I order it was in inches, this time it was in feet, so I nearly ordered the wrong size. But apart from.that that we are really happy with the products.
Hi, Fiona. Thank you for your feedback and for being a returning customer! We're thrilled to hear that you found our service exceptional and that the tarpaulin curtains/sheets fit perfectly. Your satisfaction is our priority, and we're glad we could meet your expectations in terms of product quality.
We apologize for any confusion caused by the discrepancy in measurement units between your previous and current orders. We understand how important it is for the ordering process to be seamless and clear. We'll definitely take your feedback into consideration to improve our ordering system and ensure that customers have a smoother experience in the future.
Once again, thank you for choosing our products, and we look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to reach out to us.
No complications or complaints really. Took a little while but the quality is amazing. Unfortunately my dog broke the zip
Thank you, Christopher, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Excellent website. Very good service and product.
I will b ordering again soon.
Hey Christopher! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I had a M2M car cover and I would say it fits as well as could be expected. Also the quality is pretty good. I also found the service excellent as every time I called and there was someone to receive my call which today is very unusual.
Hey Richard! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Product arrived on time and exactly as ordered. No fault to be found with Cover & All
Hey Andy! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Daniel! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fairly quick and easy to navigate website. Good payment methods.
Hey Barbara! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I appreciated the care taken to ensure that the design spec was right. Thank you.
Thank you for your feedback, Chris. We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I wanted a bespoke cover with precise dimensions and specs. I requested and received a drawing before the cover was made and the result was precisely what I needed. It even arrived quickly
Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order, fast service and great quality. Very happy with the covers
Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Paul! We are delighted to hear that you are pleased with our product and received it in a timely manner. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Made exactly to my measurements, superb high grade quality materials, will last years.
Hey Mark! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I needed a cover for a pond spill way bowl to stop it filling up with water, icing over and cracking this expensive bowl.
I put my order in and they came back with some great advice changing sizes and type etc. What I got from them was exactly what I wanted and the quality was spot on.
Many thanks
Very very good service. I needed a bespoke cover for a pond spiller bowl and couldn't find anything anywhere. These guys got all my measurements, made good suggestions and created exactly what I wanted for a good price and speedy delivery. Thanks very much.
Seems to be good will let you know if it arrives on time and correct. It arrived quickly and is well made does the job it is supposed to
Hey Martin! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Janette! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!