On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Well made and exactly what I require. Fitted straight away, looks great.
Hey Aaron! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to complete order on website. Good choice of colours, and the finished product was quality.
Have been looking for a long time to cover round cushions, perfect.
Hey Susan! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I was unable to find the correct size of cover for my trailer so I bought this tarpaulin. Excellent service and fit. Would highly recommend!
Thank you, Richard, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product or service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Very useful to have a garden cover made to measure, good quality product
Hey Martin! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great experience. Extremely well priced, great quality and very fast shipping
Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I'd tried to find ready made cushion covers for my 10 year okd rattan furniture and came across Cover and All. I got a quote for 4 seat cushions and 4 back cushion covers. The price was really good, so I took the plunge and ordered them. My covers were received a week later and I'm so pleased with them. They're much better than the originals and look amazing. Hopefully the rain will soon stop so I can enjoy them more
Hey Laura! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
All good - thank you. Quick responses to questions and very helpful.
Hey Charles! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We measured slightly larger and am glad we did as the cover is snug. Aside from that, it is just what we need.
Hey Julie! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to navigate website and when I had a query I had an online chat with Marvin who was extremely helpful and helped me order correct product for what i needed
Hey Joanne! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Nick! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Thank you, Paul, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
A unique and stylish barrier for my balcony created from my own design in very quick time and a perfect fit.
Thank you, Martin, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Overall, very happy. Service was quick with good communication on my specific needs and good tracking. Product is of high quality.
Hey Paul! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Order was delivered earlier than expected. Cover fitted perfectly. Great service.
Thank you, Scott, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Hey Ian! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Thank you, Paul, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our process and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
The covers turned up quickly and were exactly as ordered. The sizing was spot on. The material is great quality and exactly what we wanted.
Hey Brian! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
You suspended my order but your methods of contacting me (mainly by email did not work) I had to chase up the order and keep monitoring it to see if it was progressing. You need to fix your email (it was not my SPAM filters, which I checked)
Dear Laurence,
Thank you for your feedback! We're working to make our ordering process even better based on your input. Our team is here 24/7 to assist you. We look forward to serving you again soon!
Excellent attention to detail, first class buying experience, and great service reminiscent of a bygone era.
Hey Nick! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Sue! We're pleased to know that you found our website user-friendly and received the product in a timely manner. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!